Testing Quality Assurance

Kruthi Kallimakula

Email: abh36e@r.postjobfree.com

Phone: 713-***-****(H)

281-***-****(C)

SUMMARY:

. Strong experience as a Quality Assurance Test Engineer performing both

Manual and Automated, Black Box, White Box, Unit, Application, System,

Regression, Back-end, Functionality and User Acceptance testing of

Client/Server, Web-enabled, Insurance and Financial applications.

. Experience in all aspects of the Software Development Life Cycle, with

specific focus on testing.

. Experienced in Test plan formulation, Test case design, Test script

design, Test condition design and execution.

. Proven experience in Manual testing and using Automation tools like

WinRunner, Quick Test Professional and Quality center.

. Specific Expertise includes GUI testing, Functional Testing,

Integration Testing, Black Box, Regression Testing, System Testing and

Web Testing.

. Strong in Analyzing Business specs and Developing Test Plans, Test

Scripts and Test Cases and executing them against the application.

. Involved in testing Web applications on multiple platforms like

Win2000/NT/98/XP and UNIX.

. Knowledge of RDBMS and tested the Reports using SQL queries at the

database level using TOAD.

. Message Queuing experience in Banking and Stock brokerage scenarios.

. Expertise in problem solving and reporting tools like Quality center.

. Possess strong problem solving, learning and excellent communication

skills.

. Ability to prioritize tasks well and work on multiple test projects at

the same time.

. Ability to work well in fast paced and dynamic team environment.

TECHNICAL SKILLS:

Operating Systems : Windows 98/NT4.0/2000/XP, UNIX.

Testing Tools : Win Runner, QTP.

Defect Tracking Tools : Test Director, Quality center.

Web Technologies : Java, Servlets, JDBC, EJB, XML, JSP, ASP.

LANGUAGES : C,C++, Java, PL/SQL, Visual Basic 6.0

RDBMS : Oracle 7/8/8i/9i, DB2 and MS-Access.

Network : FTP, HTTP, TCP/IP, TELNET.

Scripting Languages : Java Script and VB Script.

EXPERIENCE:

Thompson Financial Rockville MD

Apr'09- Aug'10

QA Analyst

The Thompson E-Business Services delivers and hosts cost-effective,

scalable and integrated global financial solutions, enabling businesses to

manage online transaction-based processes in a way that enhances customer

relationships. ProphIT is a web based customer relationship management

application designed for Customer care representatives and Business

Analysts. ProphIT is being used by Thompson Financial clients namely RBSG,

BIR, State Farm etc.

Responsibilities:

. Reviewed Business Requirement Documents and the Technical

Specification.

. Participated in regular project meetings, with Business Analysts for

clarifying the total Functionality of the Application, Change Request

meetings to document changes and implemented procedures to test

changes, and reporting meetings.

. Developed automated test scripts from manual test cases for

regression testing based on the requirement documents using Quick

Test Pro.

. Validated the application against the expected results by inserting

Database, Bitmap and GUI check points.

. Performed Standard Database Verification / Data Driven testing to

check the contents of the database.

. Used actions, reusable actions and external actions to design the

Quick test professional scripts.

. Tested the entire module for accuracy by using Mercury's Quick Test

Professional.

. Used SQL for querying records from the oracle database.

. Involved in Database Testing by writing Complex SQL queries to check

the accuracy and integrity of data in different database

applications.

. Performed test strategies and associated scripts for verification and

validation of scripts ensuring the proper business flow.

. Extensively used Quality center to logging and tracking defects.

Environments:QTP 9.2, QualityCenter 8.2, HTML, ASP, Oracle, UNIX, Windows

XP, Shell Scripting and DB2.

CitiGroup, FL

Jan' 08- Mar' 09

QA Tester

Citigroup online banking and telebanking to meet customers personal banking

needs. The online banking application developed in Java and Oracle database

environment, it allows customers to check balances, make transfers and view

recent transactions. These modules were tested both manually and with the

use of Win Runner. Proper data acceptance, processing and retrieval for

each transaction were done successfully.

Responsibilities:

. Gathering requirements from the users.

. Used Requirement Plan Manager for maintaining requirements and

maintained the Traceability matrix between the requirements and Test

cases.

. Developed automation scripts using TSL to enhance the power of the

scripts for handling complicated scenarios.

. Worked with GUI application by using automated tool WinRunner.

. Performed Functional and Navigational Testing for different types

of customer transactions.

. Created a detailed System Test Plan and procedures.

. Involved in system back-end testing and data analysis.

. Created verification points in Test scripts and performed Data-driven

testing using flat-files.

. Involved in Integration testing, and User acceptance testing for

various combinations using Manual and Automated scripts.

. Experience in Joins, Inserts, updates, delete statements using SQL.

. Executed test cases manually and reported defects using QualityCenter.

. Interacted with QA lead and developers regarding bug reports.

Environments:WinRunner 7.1, QualityCenter 8.2, WindowsXP, Oracle 9i, SQL

7.0 & 2000, VB add-ins for Reports and graphs.

Citibank, India

June'06 - Nov'07

QA Tester

Citi bank online application is personalized and customizable web, phone

and ATM based service that provides banking and brokerage products,

information and guidance. Perform Integrated System Testing (IST), which

covered various transactions such as Account Information, Electronic Bill

Payment and transfers, Customization, Wireless Alerts, Products and

Services, Portfolio Tracker, Quick Links. The application was very user

friendly, which allowed customer to log in as a member, friend and as a

visitor. Members could even customize their home page.

Responsibilities:

. Responsible for testing the application using WinRunner.

. Created and executed manual and automated test scripts.

. Performed data driven tests using WinRunner.

. Wrote SQL queries to test the database.

. Performed end-to-end testing by generating application ID and

retrieving ID through the back end using WinRunner

. Involved in tracking, reviewing, analyzing and comparing bugs using a

Defect Tracking tool TestDirector.

. Performed IST (Integrated System Testing) regression GUI testing

online on different operating system and browsers.

Environments: Windows, UNIX, Java, Oracle, HTML, JavaScript, Servlets, Win

Runner, TestDirector 8.0.

Income Tax Department, India.

June'05 - May' 06

QA Tester

The application was developed for Revenue and Tax payments at Central

Government.

Responsibilities:

. Performed the functionality Testing for GUI environment of this

application as Black Box Tester

. Developed the test plans, test cases and submitted weekly bug report.

. Performed regression testing to validate the baseline by executing the

developed scripts.

. Used test cases were studied to plan and develop efficient new test

cases.

. Identified software defects and interfaced with developers to resolve

them.

. Used SQL Queries for Data Integrity testing.

Environments: Visual Basic, SQL Server, Windows and TestDirector.

Indusind Bank, India

Jan' 04 -May' 05

QA Tester

This is an online banking system used for Banking transaction and Account

maintenance deals with adding a new customer, maintaining the customer's

account, and updating the status. Whenever a customer opens an account, a

record will be inserted for that customer, in two data files. In Customer

data details of the account such as Savings, Current, Recurring, Fixed is

maintained. A validation will be kept whenever the customer's balance

becomes less than the minimum balance and generates periodic bank reports.

Responsibilities:

1. Prepared Test plans and test cases based on business and functional

requirement

. Designed the interactive screens and developed codes using Visual

Basic

. Using class modules (VB) developed methods for validations.

. Developed database objects, stored procedures, triggers for data

validations and entry screens

. Involved in the testing of application and optimizing the cod

Generated invoices, receipts and issues using Crystal Reports.

. Created Test scripts for the different modules of the system and

conducted Regression Testing of the application.

. Involved in Integration testing, user acceptance testing for various

combinations using Manual and automated scripts

. Testing was done through different phases, i.e. GUI Testing,

Functional Testing, and Regression Testing.

. Application was updated twice a week, so that all the Test Procedures

created as Baseline can be played back to perform Regression Testing

. Performed Acceptance, System, Negative, online schedule and Regression

Testing manually over GUI.

Environments: Visual Basic, HTML, ASP, Oracle, Java, UNIX, TestDirector,

Windows NT

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