Quality Assurance Manager
Resume:
C. Wayne Jones, MBA, PMP Boynton Beach, Florida **436
( http://www.linkedin.com/in/cwaynejones ( abh35p@r.postjobfree.com
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Driving continuous improvement
ENGINEERING DESIGN ? OPERATIONS ? PROJECT MANAGEMENT
Telecommunication ( Electrical ( Mechanical ( Hardware ( Software ( IT (
Strategic Planning ( Marketing ( Sales ( Bid Process ( Budgets ( Analysis
( R&D ( Manufacturing ( Technical Support ( Project Life Cycle ( ISO 9001
( TL9000 ( Quality Assurance ( Audit ( Lean Six Sigma ( Team Building
Dynamic, innovative and award-winning engineering director with 25 years of
experience multiplying revenues and maximizing profitability for industry
leaders. Inspire confidence and bridge communication gaps between business
and technical organizations. Skilled relationship manager. Motivated high-
performing multidisciplinary teams. Superb manager with consistent record
for orchestrating on-time, in-budget development of quality technology
products across multiple sites in North America, Europe and Asia.
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sELECTED HIGHLIGHTS
< Business Leadership: Delivered products generating $200,000,000 in sales
for RadiSys. Created product roadmaps and contributed to successful
annual strategic plans and budgets with IBM and RadiSys.
( Cost Containment: Introduced common tools across all RadiSys design
centers and reduced expense by more than $500,000. Led a chip design team
at IBM that saved approximately $100,000 in NRE and test costs by
releasing a production level ASIC in a single pass.
< Design Excellence: Produced advanced telecommunication designs that won
Trade Press Product of the Year awards for RadiSys packet processing
solutions.
< Quality Assurance: Secured ISO9001 and TL9000 certifications for RadiSys
facilities. Executed internal audits and received perfect scores from
external auditors.
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CAREER TRACK
Director of Engineering Since 1999
RadiSys Corporation (NASDAQ: RSYS) Boca Raton, Florida
Played a key role delivering high-quality, functional prototypes to
clients, with focus on reducing verification costs and lowered customer
support costs after full production commenced. Evaluated technology
advances and implemented improvements to infrastructure, core processes
and tools at 7 sites in the United States, China, and the United Kingdom.
Worked with customers to define technical specifications; make cost
estimates and develop proposals. Led teams in architecture, development,
testing, implementation, and support.
< Delivered 30 telecom products representing $200,000,000 in sales with
high profit margins; crafted winning bids for standard products and
custom requirements that opened new markets.
< Developed the company's Promentum ATCA-9100 DSP and ATCA-7200 packet
processing solutions that both won industry Product of the Year
awards.
< Championed implementation of common design tools that enhanced
portability for design work, reduced fees for maintenance, and slashed
engineering costs by $500,000+.
< Achieved ISO 9001 / TL9000 certifications and NEBS (Network Equipment-
Building System) qualification for 2 systems; passed external audits
with 0 non-conformity results.
< Recruited and mentored key talent; inspired commitment to personal
excellence and fostered a teamwork ethic among electrical, mechanical,
software engineers.
< Formulated processes, systems and controls governing projects, budgets
and quality; cultivated clear communications with Sales, Marketing,
Manufacturing departments and customers.
C. Wayne Jones, MBA, PMP Page 2
Senior Engineering Manager 1984 - 1999
International Business Machines (NYSE: IBM) Boca Raton, Florida
< Contributed to annual business planning, product road maps and
budgets; developed 10 custom products; released a single-pass ASIC
chip that saved more than $100,000. (1994-1999)
< Managed telecom design groups in Florida, North Carolina and the
United Kingdom that produced multiple sales to Germany's Deutsche
Telekom. (1992-1994)
< Led a quality team that created an information archive that enabled
collaborative solutions development; developed performance and feature
enhancements for industrial products. (1990-1992)
< Influenced new designs as Industrial Group representative to the PC
Engineering Software Architecture Review Board. (1987-1990)
< Delivered BIOS/POST code for an industrial computer with dramatic cost
savings; developed 100,000 lines of code and automated test cases that
boosted product reliability. (1984-1987)
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CERTIFICATES & LICENSES
Project Management Institute Certified Project Management Professional
(PMP)
Certified ScrumMaster (CSM)
Lean Six Sigma Green Belt; Black Belt Pending
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ORGANIZATIONS & ASSOCIATIONS
Institute for Electrical and Electronics Engineers (IEEE) ? Project
Management Institute (PMI)
Scrum Alliance
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LEARNING CREDENTIALS
University of Miami - Coral Gables, Florida
Master of Science in Computer Information Systems, 1997 ? 3.95 GPA
Master of Business Administration, 1996 ? 3.94 GPA ? Business Honor
Society
Certificate in Telecommunications, 1996 ? Award of Academic Merit
Vanderbilt University - Nashville, Tennessee
Bachelor of Engineering in Electrical Engineering, 1984 ? Graduated cum
laude
Electrical Engineering Honor Society
Additional courses, seminars and workshops include:
IBM Management Program ? Internal Audit ? Social Media Marketing Strategy
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TECHNICAL PROFICIENCIES
Software Methodologies: Agile ? Scrum ? Waterfall Product Technologies:
ATCA ? AMC ? cPCI ? IPMI ? 10-Gigabit Ethernet ? TI / Freescale Digital
Signal Processors (DSP) ? Cavium 58xx / 38xx / Intel IXP Packet Processors
? Freescale 8548 / QorIQ Local Management Processors ? PCI / PCI-e Bridge
Chips ? SPI 4.2 Bus
Enterprise Applications: SAP Business Solutions ? Agile Product Life Cycle
Management ? Microsoft Office / Project / SharePoint ? Lotus Notes ?
ClearQuest ? CMVC ? Remedy ? Skype ? InterCall ? NetMeeting ? GoToMeeting ?
WebEx
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INTERESTS & aCTIVITIES
< Tenor, Choral Society of the Palm Beaches and Spanish River Church Choir
< Treasurer, "Grace Notes" parent's group and Marching Band Roadie, The
King's Academy
< President / Elder / Deacon, Spanish River Church
C. Wayne Jones, MBA, PMP Page 3
"What others say
"I have worked with Wayne Jones since he joined IBM and at RadiSys. Wayne
is an excellent engineering manager. He offers a good blend of personnel
management, technical, and project management skills. He is always looking
for more efficient and timely ways to get the job completed, and is always
open to new ideas. He works well and is highly respected by others. Wayne
has vast experience in all phases of the engineering product life cycle -
customer requirements, product conception, architecture, design, debug,
product testing and verification, standards and agency compliance,
manufacturing, support, product end of life."
Robert Eng, Principal Engineer, RadiSys Corporation
"Wayne was one of the best development and engineering managers I have
supervised in my career. He is through, meticulous and accurate in
planning, managing, executing and delivering on the complex and demanding
projects he was accountable for. He managed projects that were complex and
demanding in technical dimensions, size and time table requirements, and
successfully delivered on time with high quality product and a satisfied
team. Wayne is conscientious and supportive of his team which encourages
them to do their best. He also stayed close to agreed budget."
George Shenoda, CTO, VP R&D, RadiSys Corporation
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REFERENCES And further data PROVIDED UPON
ESTABLISHMENT OF MUTUAL INTEREST
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