Carol Sikora

**** ******** ***** ( Sarasota, FL 34241 ( 941-***-**** (

abh34j@r.postjobfree.com

Experience

**/**** - ******* ****** *********, Sarasota, FL

Software Trainer / Tech Support

Online training and delivery of all product lines, assist

with software installation, monitor email and provide

timely response, document all calls, emails and other

customer communications, configuration of all product

lines, interacting directly with Technical Support and

provide overflow back up.

09/2008 - 03/2010 Sarasota Coalition on Substance Abuse,

Sarasota, FL

Administrative Assistant

Responsibilities include all bookkeeping functions,

maintaining network and all computer equipment, including

weekly backup; Designing all flyers and print material for

coalition events and programs; Maintenance and updating

website content, as well as other diversified duties such

as assisting the Executive Director and answering phones.

01/2004 - 08/2008 Empress Concepts, LLC., Millstone Twp., NJ

Owner

Responsibilities include all bookkeeping functions

including establishing new accounts for the purchase of

wholesale supplies from various distributors &

manufacturers; Receiving, pricing and selling scrapbook

supplies; Designing kits and teaching classes. Provide

graphic design services for several local companies.

11/2002 - 01/2007 Jersey Boiler, LLC., Manalapan, NJ

Office Manager / Bookkeeper

Office management, A/P, A/R & Payroll with Peachtree

Accounting & QuickBooks. Responsible for purchasing and

maintaining all office equipment as well as network setup

and administration.

08/2001 - 06/2002 Helfrich Brothers Boiler Works, Lawrence, MA

Office Manager - East Brunswick, NJ location

Managed the New Jersey office of this Massachusetts

company. Responsibilities included coordinating A/P, A/R &

Payroll for the Controller in Massachusetts. Responsible

for purchasing and maintaining all office equipment as well

as network setup and administration.

03/2001 - 06/2001 Datek Online, Secaucus, NJ

Client Support Analyst

Supported Datek users with Windows NT 4, MS Office 2000,

Outlook and Novell NetWare 4.11 utilizing Windows NT

Administrative Tools and SMS.

05/2000 - 01/2001 Computer Learning Center, Paramus, NJ

Instructor

Taught MS Office, DOS and PC Hardware certification preparation.

03/1995 - 03/1998 S. Broome & Co., Inc., NY, NY

Bookkeeper / Customer Service

A/P, A/R & Payroll utilizing Peachtree Accounting and ADP

Payable software for the New York and Mississippi

facilities. Maintained customer account and credit

information. Assisted the Customer Service department with

order taking, tracking and inquiries.

Education

08/2003 - 06/2004 Gibbs College, Piscataway, NJ

Visual Communication

Studied the fundamentals of design and digital graphics

08/1999 - 05/2000 Computer Learning Center, Paramus, NJ

Network Engineering & Management

Graduated Summa Cum Laude

Certification: A+, Net+, CNA 4, MCP+I, & MCSE

09/1998 - 01/1999 Computer Learning Center, Paramus, NJ

Microcomputer Business Systems

Studied MS Office,

Novell Netware, AS400 & PC Hardware

Graduated with Distinction

Carol Sikora

6215 Aventura Drive ( Sarasota, FL 34241 ( 941-***-**** (

abh34j@r.postjobfree.com

Professional References

Sarasota Coalition on Substance Abuse

701 McIntosh Road

Sarasota, FL 34232

Curt Lavarello 941-***-****

abh34j@r.postjobfree.com

S. Broome & Company, Inc.

33-00 47th Avenue

Long Island City, NY 11101

Michael Broome 718-***-****

abh34j@r.postjobfree.com

Computer Learning Center

160 Route #4

Paramus, NJ 07652

Closed their doors in January 2001

Computer Learning Center Managers:

Rob Siefken (201) 815-827

abh34j@r.postjobfree.com

Deborah Kirkland 201-***-****

Personal References

Patricia Roiz 201-***-****

abh34j@r.postjobfree.com

Maria Vera 732-***-****

abh34j@r.postjobfree.com

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