Customer Service Manager
Resume:
Home: 715-***-****
P. O. Box 244 Cell:
Bear Creek, WI 54922 Email:
**********@*****.***
Kim L. Arroyo_______________________________________
Objective To utilize my experience and knowledge while obtaining a
position within your company.
Qualifications *Several years in banking and office management, 18 years
in Customer Service.
*Kept excellent Vendor and Customer relations
*Maintained schedules and appointments for all staff
*Placed orders for all office supplies, equipment, stock and service
*Supported owner/staff and assisted or ran major projects
*Resolved all accounting issues and bookkeeping of business
*Processed accounts payable, receivable, payroll, quarterly/monthly
taxes and company budgets
*Performed daily clerical functions; phones, typing, data entry,
copying and filing
*Created and processed all advertising and maintained website
*Skilled in Windows 2000/XP/Vista, Microsoft Word, Works, Microsoft
Excel, Access, PowerPoint, Peachtree Complete, UPS
Worldship, Printmaster, Paint Shop Pro, Various Financial
Programs and various office machines
*Willingness/ability to multi-task and learn new positions and fields
of work
Employment Feb 2010 - Oct 2010 M & I Bank Black Creek,
WI
Customer Service Rep. & Teller
May 2009 - Jan 2010 Econofoods Grocery
Clintonville, WI
Bakery Packaging & Customer Service
Oct 2008 - Feb 2009 Associated Bank Shawano/Appleton,
WI
Teller - Personal Banker Support
Mar 2004 - Sept 2007 Valley Surveying Instruments
Appleton, WI
Office Manager
Nov 2003 - Mar 2004 Strategies & Solutions LLC Appleton, WI
Administrative Office Support Specialist
Education 2000 - 2001 Fox Valley Technical College
Clintonville, WI
Office & Business Certificate (grad w/4.0)
1991 - 1994 Appleton West High School Appleton, WI
General/Clerical (grad w/3.5+ avg)
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