ELLEN FENSCH

*** ***** ****** 708-***-****

Park Forest, Illinois 60466 abh2tf@r.postjobfree.com

Professional Profile: Outstanding Administrative Assistant professional. A

Team player who works successfully with all organizational levels. Detail

oriented, organized, and solutions oriented. Experienced in working for

global business firms. Developed and maintained administrative support

programs that supported company goals.

Francorp, Inc., Olympia Fields, Illinois 2004 - 2009

A leading Franchise Consulting firm. Major clients include Jimmy John's,

Auntie Anne's Pretzels, Popeye's, Edible Arrangements.

Administrative Assistant, Operations and Strategic Planning Departments

Supported the Vice President of Strategic Planning and the Senior

Operations Consultant, as well as eight other consultants. Also supported

the Marketing and Legal departments on interdepartmental, cross-consulting

projects.

. Prepared strategic business plans and structure reports

. Prepared operations manuals, including printing and processing

. Typed all outgoing correspondence. Processed all incoming

correspondence.

. Drafted letters and memos

. Coordinated travel arrangements

. Coordinated schedules and appointments

. Scanned photos and artwork

. Telephone/email/mail contact with clients

. Proof read marketing plans

. Prepared expense reports

. Organized, managed and maintained filing system

. Processed outgoing office mail

Julien J. Studley, Inc., Chicago, Illinois 2002 - 2003

A leading Commercial Real Estate Company

Administrative Assistant

Reported to the office manager and supported three teams

. Created presentations and proposals

. Typed correspondence

. Made travel arrangements

. Coordinated schedules and appointments

. Scanned photos and artwork

. Telephone contact with clients and vendors

. Prepared expense reports

. Maintained and organized filing system

. Reception/switchboard relief

Frankel & Company, Chicago, Illinois 1989-2002

A National Full-Service Marketing, Sales Promotion, and Public Relations

firm.

Major clients include McDonald's Corporation, United Airlines and Target.

Audio Visual Assistant, Audio Visual Department (1997-2002)

Reported to the Vice President/Director of Facilities and assisted in the

management of audio-visual requirements for Frankel's staff, clients and

vendors.

. Managed on-site digital photography and provided product shoots

. Prepared PowerPoint presentations for creative staff

. Provided equipment set ups for internal meetings

. Handled video and audio duplication for focus groups & commercials

. Scanned photos and artwork

. Worked in Adobe Photoshop to enhance photos and artwork

. Maintained video conferencing equipment

Executive Secretary (1989-1997)

Supported the Vice President/Director of Public Relations, as well as 10

team members.

. Typed Drafted letters and memos

. Made travel arrangements

. Processed purchase orders on vendors

. Worked with catering to order food and conference room set up for

meetings

. Kept meeting schedules

. Telephone contact with clients and vendors

. Proofed expense reports prior to final approval

. Faxed press releases to 100's of media outlets via computer software

. Maintained public relations news articles library

. Maintained files, resumes and internal management bios

. Switchboard relief

Communication Channels, Inc., Chicago, Illinois 1982-1989

Executive Secretary/ Office Manager

Supported Regional Manager and six staff members. Managed the flow and

handling of all office activities including:

. Transcription from linear dictation equipment

. Hired administrative/support staff

. Purchased office equipment

. Placed service calls on equipment

. Managed petty cash

. Proofed expense reports and invoices before final approval

. Handled client questions

. Processed monthly reports

. Sent out mass mailings

. Sent out media information

. Switchboard relief

EDUCATION

Robert Morris College, Chicago, Illinois, Secretarial program / Diploma

TECHNICAL SKILLS

Software: MS Word, PowerPoint, Excel, Outlook, working knowledge of Access

and Adobe Photoshop.

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