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Customer Service Security

Location:
Johnson City, TN, 37604
Posted:
November 29, 2010

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Resume:

Donald Neary

**** ******** ***** *** * Johnson City Tn 423-***-**** abh2ta@r.postjobfree.com

Objective _______________________________________________________________________________

E xperienced and dependable security guard dedicated to ensuring the safety of employees and visitors and

m inimizing potential losses.

Profile _________________________________________________________________________________

I am aspiring for a high-profile Security officer job in a Security Agency where my 14 years experience in

p roviding personal, equipment, and real property security, expertise in the areas of management, supervision,

t raining and security operations can provide substantial benefit to the security field.

Skills Summary _________________________________________________________________________

1. 4. 7.

Customer Service General Office General Computer

2. Report Preparation Skil ls skills

3. 5. 8.

Written Correspondence Armed Security M icrosoft Word

6. 9.

Unarmed Security CCTV

Qualifications Summary

• Tennessee Handgun Carry Permit

• Wide security experience in access systems, patrolling, investigative procedures, incident report writing,

a nd customer service.

• More than 5 years of experience as a security officer plus 6 years as a loss prevention officer

• Efficiently trained in hand gun retention,

• First Aid /CPR AND OC (pepper spray)

• Baton Training, Handcuffing /Control Holds

Employment History _____________________________________________________________________

Belk I nc – Johnson City Tn 37604

M ay 2010 to present

WAL MART. – Johnson City Tn 37604

Loss Prevention Associate, 2007 2010

• Ut ilized exception reports, surveillance, and employee tips to generate cases.

• Worked with outside agencies such as police, courts, and legal to bring cases to resolution.

• Taught fact investigation techniques to loss prevention associates.

• Conducted store visits to ensure all aspects of retail loss prevention are functioning as intended.

Donald Neary

• Resolved operational deficiencies including such topics as cash handling, deposit preparation, opening

& closing procedures.

• Improved store safety and created efficiencies by reducing store personnel's involvement in fraudulent

t ransaction research.

• Identified physical and electronic improvements for better safety and security of employees and company.

LOWES – Morristown Tn

Loss Prevention Associate, 2006 2007

JC PENNYS – Johnson City Tn,

Loss Prevention Associate 2005 – 2006

Previous Security Company’s in Maryland

Tillman Protective Services

Beltway Plaza Security

Am Guard Security

• Responsible for providing secbuildings, ensuring the safety and security of all visitors and property.

• Active in patrolling the parking lots and external ground, keeping logs of all security incidents.

• Interface with the Police and Fire Departments and respond to all emergency situations as needed or

d irected by policy.

• Answer radio pages and calls in a prompt manner and prioritize calls based on importance.

• Maintain the safety and security of residents, visitors and staff.

• Perform identification and vehicle checks.

• Detaining criminals due to state and local law violations

Education ______________________________________________________________________________

TAKOMA ACADEMY – TAKOMA PARK MD

GENERAL STUDIES

GED

2700 Windwood Drive Apt 6 Johnson City Tn 37604 423-***-**** abh2ta@r.postjobfree.com

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