Ryan Feilner

***** ******** **

Omaha, NE *****

402-***-****

Summary

> 9 years total retail experience

> 6 years experience in Verizon management

> 2 years business/government sales management

> 9 month experience in indirect account management

> Ranked #1 in President's Cabinet for 2006

> Winner's Circle winner for 2006

> Awarded top KPI store for 2007 in Great Plains region

Professional Experience

Verizon Wireless

Aug 2004-Nov 2010

Retail Sales Manager- MarketPlace Store

. Opened a new evolution location in Council Bluffs, IA

. Hire, train and mentor new staff to exceed sales goals

. Currently focused on building the business and driving traffic

to new facility

Business Sales Manager- SW Region (4 States)

. Averaged 177% of new line quota

. Averaged 134% of renewal quota

. Restructured and managed the newly formed support team for the

SW Region due to the Alltel merger

. Managed up to 50 employees at any given time including

supervisors.

Government Account Executive- Nebraska & W. Iowa

. Maintained & procured government business for the positions of

Account Executive & Account Manager in the state Nebraska.

. Achieved 220% of new line quota for the month of July.

. Awarded Leaders Club award for 2Q 2008

Retail Sales Manager- Council Bluffs Store

. Opened new store location and hired new sales staff consisting

of 13 employees including RSR's, CSR, technician, and assistant

managers

. Ranked #1 in President's Cabinet for manager position in 2006

. Mentored assistant manager and sales rep who ranked #1 in

President's Cabinet for 2006

. Awarded top KPI store in Great Plain's region for 2007

. Initiated and directed new NPS program for Nebraska and E. Iowa

Retail Sales Manager-Mall of the Bluffs

. Won 2006 Winner's Circle Award

. Trained staff on operational proficiency after previous failed

audits

. Developed and lead Audit Scrub Team to assist and aide other

locations in operational efficiency

. Led store to #1 in President's Cabinet for 9 months of 2006

Operation Retail Supervisor

. District Operations Manager for 12 retail locations in

Nebraska and W. Iowa

. Responsible for reorganizing stores and revitalizing their

operations and sales numbers

. Interim manager at Dodge location for 4 months setting a store

sales record of 136% to quota and 639 new lines in July 2005

Retail Sales Manager-Westroads Mall

. Took over abandoned location, hired and trained all new staff

. Operationally assisted location in passing its first audit

. Averaged 170% YOY growth for the location

Prime Wireless

Dec 2003-Aug 2004

Indirect Account Manager-Kansas/Missouri

. Prospected and closed 8 indirect dealers in KS and MO

. Single point of contact for all agents' needs, including

commission, contract maintenance, and

employee knowledge and development

. Coverage area stretched from Wichita, KS to Joplin, MO

. Handled customer complaints, rectified problems, and corrected

employee errors

Prime Wireless & Verizon Wireless

Retail Sales Rep

August 2001-Dec 2003

. Promoted to Indirect Account Manager in less than 5 months

. Accounted for 65% of total store sales out of 4 sales reps

. Number one sales associate in Kansas City for month of September

Education

Bellevue University 2010

. Bachelor of Science in Business Administration

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