Administrative Assistant Years Experience
Resume:
HARRY G. SIVELLS
Baltimore, MD 21213
*************@*****.***
PROFESSIONAL SUMMARY
Top-notch Administrative Assistant with 25+ years experience in performing
a wide variety of Administrative and Staff duties with a high degree of
efficiency. Serves as a point person for Department Head, which require a
range of knowledge and skills of organizational procedures and policies;
directing and assisting visitors, and resolving administrative problems.
Highly organized; able to manage a diversity of high priority projects in a
fast-paced environment.
WORK EXPERIENCE
Program Support Assistant September 2003 to January 2009 VA Medical
Center, Baltimore, MD
- Responsible for direct administrative support to the Chief, Facilities
and Engineering services.
- Schedule and coordinate meetings, interviews, appointments, events and
other similar activities for supervisor, while coordinating travel as well
as lodging arrangements.
- Tracks all equipment requests for the medical center. Some equipment in
excess of one million dollars. - Provided outstanding and professional
telephone support for the service, receiving in excess of 100 customer
service calls every day.
- Process daily timekeeping and processes all incoming and outgoing mail.
- Operate personal computer to compose and edit correspondence from verbal
direction and from knowledge of established department policies; prepare,
transcribe, compose, type and edit, and distribute agendas and minutes of
meetings. Microsoft Office suite including Word, Excel, Outlook and
Powerpoint. Typing: 45 words WPM.
Administrative Assistant - July 1999 to September 2002 - United States
Navy, USS NASSAU (LHA 4) Norfolk, VA
- Demonstrates superb managerial skill and a total quality leadership style
in successful supervising 6 personnel as Leading supervisor.
- Serve as a liaison with other departments and operating units in the
resolution of day-to-day administrative and operational problems.
- Established a filing system to enhance divisional correspondence control.
Coordinated weekly schedule of events and tasks for the entire division.
- Sort, review, screen and distribute incoming and outgoing mail; prepare,
compose and ensure timely response to a variety of routine and complex
written inquiries.
- Command Combined Federal Campaign financial counselor.
Administrative Assistant - December 1994 to July 1999 - Navy Recruiting
Command Headquarters, Arlington, VA
- Produced and updated powerpoint and other briefing materials ensuring the
timely execution of briefs critical to the accomplishments to the Marketing
and Communications Department mission.
- Efficiently handled over 50 technical support calls per month ensuring
proper operation of all computer equipment.
- Established a solid administrative management system that has provided an
unprecedented sense of stability to the department.
- Make recommendations on administrative matters. Use Microsoft software
(Word, Excel and Powerpoint) to prepare briefing charts, graphs, and text
documents.
- Assisted in the management of the Navy's collateral Promotional items
programs with a budget of $5 million dollars annually.
- Rewrote and reviewed civilian personnel semi-annually evaluations for
division head.
- Maintained UPS/FEDEX online services, processing in excess of 7,000
shipments annually.
EDUCATION
1990 - Completed Legal Clerk Training
1995 - Completed Microcomputer operations software/hardware training
2007 - Introduction to Excel
2007 - Introduction to Outlook
2007 - Introduction to Powerpoint
2007 - Introduction to Word
2007 - Excel - Intermediate
2007 - Outlook - Intermediate
2007 - PowerPoint - Intermediate
2007 - Word - Intermediate
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