Customer Service Equipment

Daniel Jordan Gibson

*** ***** **** **.

Longview Texas, 75660

(Cell) 903-***-****

(Email) ****************@*******.***

Work Experience

****-**** ******** ************ ********* Maintainer and Integrator/Operator (U.S. Army

Reserves)

• Same position held while on active duty

2004-2009 Military Intelligence Equipment Maintainer and Integrator/Operator (U.S. Army

Active)

• As the only maintainer in combat operation I was constantly fixing hardware and

software problems in which I had no prior experience with while, maintaining 100%

operation capability.

• Certified Fiber Optic/Coax Cable repair

• As shop Forman I was responsible for ordering and maintaining stocked inventory.

• Study blueprints, schematics, manuals, and other specifications to determine installation

procedures.

• Understanding of Wave propagation

• Experience in electrical components repair

• With such an array of software and hardware differences on the market I became

proficient at researching online, technical manuals, and through my own intuition to

repair the majority of these systems

• Test faulty equipment to diagnose malfunctions, using test equipment and software, and

applying knowledge of the functional operation of electronic units and systems.

• Windows administration

• Solaris Operating systems administration

• Understanding of Unix and Lenix basics

• Understanding of Cisco routers

• Experience in electronics and software trouble shooting techniques

• Signals analysis

• Finding and inputting information in Data bases

• Repairing and maintaining LAN and Coax cable connections

• Maintained top level security systems

• Inspect components of industrial equipment for accurate assembly and installation and for

defects such as loose connections and frayed wires.

• Install repaired equipment in various settings, such as industrial or military

establishments.

• Examine work orders and converse with equipment operators to detect equipment

problems and to ascertain whether mechanical or human errors contributed to the

problems.

• Perform scheduled preventive maintenance tasks, such as checking, cleaning, and

repairing equipment, to detect and prevent problems.

• Set up and test industrial equipment to ensure that it functions properly.

• Repair and adjust equipment, machines, and defective components, replacing worn parts

such as gaskets and seals in watertight electrical equipment.

• Maintain equipment logs that record performance problems, repairs, calibrations, and

tests.

• Calibrate testing instruments and installed or repaired equipment to prescribed

specifications.

• Experience in Special Operation for Intelligence gathering in combat

• Analyzing and incorporating data gathered to effectively control combat operations

• Effective operation and implementation of intercept, data collection and, data distribution

equipment

• Scheduling and performing training for new maintainers and operators.

• I did well at communicating to executives the issues with their systems and that which

would be required in order to repair their equipment

2002-2004 Formal Waiter (Pinecrest Country Club)

• Experience in customer service and sales,

• Experience in Presentation

1998-2002 Laborer/Salesman (ADA Wholesale)

• Costumer relations

• Filing order receipts

1992-1998 Heavy Machine Operator (McCreary Logging)

• Experience in Large mechanical services

• Experience in Operation of machinery

• Experience in Safety management

Education

• Cochise College, 37 semester hours, in Electronics Technology Serria Vista, AZ

• Kilgore College, 23 semester hours, in Liberal Arts Kilgore, TX

• UT Tyler, 9 semester hours for a Bachelors in Electrical Engineering

• Currently enrolled at Allied American University Online, Full Time, for a Bachelor

degree in Business Administration

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