Manager Sales

Mr. Carroll F. Pujol

DIrector, ISV Consulting & Sales Operations

Senior Program / Project Manager

Systems Engineering Manager

Professional Profile:

. Accomplish manager of Project Management Office, software pre-sales

systems engineering and ISV/IHV consulting practice with expertise in a

diverse range of technologies within multiple industry disciplines.

. Demonstrated success in the leadership of large, complex IT operations

supporting commercial and government organizations in the implementation

of business critical information systems, communications networks and

database/data warehouse systems.

. Exception client-facing skills; highly organized and detail-oriented

professional with extensive background in business operations, personnel

leadership, and help desk and support center operations.

. Dedicated and focused; an experienced manager and assertive business

leader able to prioritize and manage multiple tasks and teams. An

independent and highly motivated decision-maker.

. Systems Engineering: Regional and national pre-sales marketing team

leader responsible for demonstrating high levels of business accumen,

technology and solution development. Provided sales team pre-sale

technical presentations and technical demonstrations positioning

products and services by demonstrating a thorough understanding of the

customer's requirements. Extensive background in creating product demos,

presentations and collateral data/brochures to demonstrate how the

product/service meets client requirements.

. Extensive expience in business analysis, solutions development and

project management of consulting deliverables and direct sales of tools

and products for supply chain management, inventory and warehouse control

systems, transportation, human resources management systems and US

military defense and intelligence systems.

Professional Background:

TransCore, Atlanta, Georgia Project Services Manager (PMO)- Jul2007 -

Mar2009 Directed multiple IT teams in Software Engineering, Applications

Architect, Database, Networking, Quality Assurance, Sales Support Systems

Engineering, Customer (24/7/365) Help Desk and Production Support.

Software Development Manager and PMO officer responsible for legacy Supply

Chain and Transportation systems products including management of all

software development teams, customer support, RFID and satellite

communications technologies and product marketing groups (sales support)

for ASP-model logistics, supply chain (SAP) and transportation management

systems: (track, trace, monitor & reporting systems) using multiple

technologies (GIS/GPS/RDID/EDI) and real-time communications monitor and

reporting.

Systems Engineering Manager providing leadership of Business Analysts,

Systems Engineering and End-User (Customer) Product Technical Documentation

teams located in Dallas, TX, Conway AR and Cincinnati, OH. Proofed all

technical manuals, documentation and associated product publications.

Provided application architect support to strategically position future

SaaS model systems, consulting services, integration services and inventory

tracking services providing logistics management and integrated supply-

chain tracking systems to customers on five continents.

EADS North America, Eastern United States, Atlanta, Georgia, Federal

Practice Manager - Apr2005 - Jul2007

Subsidiary of defense and aerospace company. Regional manager responsible

developing regional teams of for pre-sales support, consulting and

engineering operations personnel for custom Test Program Set/Automatic Test

Equipment(TPS/ATE) for commercial aviation manufacturers (OEMs) and DoD

military clients both manned and unmanned weapons systems.

Led the regional sales team on pre-sales discovery, customer value

collaboration, and solution presentation and managed Proof-of-Concept

development, delivery and demonstration to civilian clients or military

review boards. Provided product and/or services capabilities presentations

to prospects and military RFP/RFI response deliverables demos and feature

presentations to Federal Acquisition Regulation System (FARS) review

committees; Responsible for assurance of all proposals, contracts, actions

with DoD agencies met FARS compliance.

Developed position papers, white papers, and staff estimates for United

States Strategic Command (USSTRATCOM) Systems and Missions Support II

(USAMS II) as subcontractor. Managed IT software development group

responsible for Test Program Set development & customization for DoD

Equipment Maintenance Monitor & Reporting providing software and hardware

independence across multiple branches of service.

V Revenue Leader, Eastern US 2006

Primus Software Corporation, Duluth, Georgia, Senior Delivery Manager -

Feb2004 - Apr2005

Responsible for consulting services delivery, staff augmentation, Project

management teams and Off-Shore outsourcing and partner relationship

management. Microsoft/Oracle/BEA channels partner relationship manager.

Product manager of Primus Content Management Software, an enterprise-class

CMS (ASP.NET & J2EE version Beta2-1). Additional duties include

leadership of major account sales teams and hands-on Project Management of

(2) eCommerce (B2B) engagements to integrated with backend (1) SAP SCM (2)

Oracle Financials & OLAP/BI.

AdventNet, Inc., Atlanta, Georgia, Eastern Regional Manager - Aug2001 -

Feb2004

Regional Manager responsible for product and services sales and consulting

delivery operations for Network Equipment, Directly competing in the HP

OpenView markets with Telecom OEM and Managed Service Providers; w/embedded

middleware built on J2EE, JMX, and XML w/embedded MySQL for network and

element management system development and deployment. Responsible for

effectively growing product and services revenues within existing accounts

while developing new business revenues to meet regional goals. Responsible

for regional policies, procedures strategies development, staffing, and

post-sales consulting operations and customer care.

Also responsible for the account management of major Southeast United

States, OEMs in the communications, storage, energy industries and ISVs in

the supply chain and manufacturing (SAP) and EAI infrastructure markets

(3rd party intergration (Supplier) to scheduling and planning).

Additional responsibilities include the development of indirect sales

channels with major defense contractors in Atlanta, Georgia, Research

Triangle Park, North Carolina and Washington DC.

BEA Systems, Inc., ( Multiple Positions ) - Aug1997 - Aug2001

BEA Professional Services specialized in very large, complex enterprise

application integration (EAI) projects utilizing a middleware abstraction

layer (Tuxedo, MessageQ, Top End, Message Broker) allowing subsystems and

Commercial-Off-The-Shelf (COTS) applications to run seamlessly on top of a

Java Virtual Machine or .NET framework inside various application servers:

BEA WebLogic, BEA AquaLogic, BEA Personalization Server, IBM WebSphere,

JBoss, or Apache Tomcat.

Technical Director - Alpharetta, GA

Telecommunications Consulting Director of SE United States Consulting Unit

responsible for oversight, sales, and leadership of multiple consulting

teams across GA, SC, NC, FL, AL, MS and TN supporting engagements utilizing

BEA Tuxedo, WebLogic, MsgQ, WebLogic Commerce Server and AquaLogic (SOA).

Engagements involved Enterprise Application Integration and BPO/BPR

projects of legacy UNIX and mainframe systems to current technologies

including COTS (Commercial Off The Shelf products such as PeopleSoft(HCM),

Siebel(CRM), JD Edwards(SCM), SAP(SCM/MM), Clarify(CRM), BMC Service

Support(Remedy), Oracle(FinApps), Amdocs(Billing)), and DSS/EIS (Oracle

OLAP, DB2 InfoMgr, MicroStrategy) using BEA WebLogic and TUXEDO

infrastructures with BEA adapters: Extraction, Translation, and Loading

(ETL) tools.

SE US Professional Services qualified for SEI-CMMI L3 certification.

Managed 1st level (18/6/365) product help desk and dispatch center

(24/7/365) for premium Service Level Agreement clients on-site Level 2 and

3 product support for 8-state SE regional territory.

Practice Manager - Kansas City, MO

Hired specifically to recruit and develop BEA Professional Services

Practice for Midwest US Telecommunications Vertical. Given staff of (1)

Systems Engineer in 09/1997, recruited and staffed technical and pre-sales

teams in St. Louis, Overland Park, KS, Ft Worth, TX, and Rosemont, IL

within first (7) months while successfully completing several multi-vendor

integration projects (EAI) utilizing leading-edge SAP(ERP),

Oracle(FinApps//BI/OLAP),, Peoplesoft(HR), Clarify(CRM), and numerous

other BEA technology partners. Responsible for systems analysis and

architecture utilizing BEA middleware backbone and adapter (ETL) code for

3rd party COTS.

Also interviewed and staffed (4) man project team responsible for federal

and state RFP/RFI regional response team; client executive interface;

regional partners and ISV and VAR channels relationships; hiring and

personnel development.

V BEA Super Achievers Club 2000.

V BEA Super Achievers Club 1998.

V BEA Super Achievers Club 1999.

Oracle Corporation, Kansas City, Missouri, Major Account Manager - Jul1994

- Aug1997

Account manager with the Oracle Telecommunications Industry Group

responsible for Oracle products and services sales, strategic business

initiatives, account management and client support for Sprint, Global One,

Sprint PCS and all Sprint LEC subsidiaries.

Negotiated client partnership involving leading-edge software technology in

Web-enabled database applications, Internet access and content

management/development, Intranet digital library, corporate repository and

Network Computing Architecture strategies.

V Oracle Club Excellence 1996

V Oracle Club Excellence 1995

Amdahl Corporation, Piscataway, NJ / Kansas City, MO / Atlanta, GA,

October 1981 - July 1994

Impressive 13-year career with the Amdahl Corporation highlighted by (5)

major promotions to progressive levels of responsibility in field sales and

marketing operations. Began as Systems Engineer Database Analyst for

IBM/Oracle; moved to Consulting SE as data architect for multiple Data

Warehouse delivery teams to regional and national management positions in

field sales support and product management.

Results oriented, trouble-shooting, dynamic leader and mentor for both

technical, pre-sales and sales/marketing personnel; able to build team

cohesion across highly diverse cross-matrix regional and national

organizations.

Corporate Product Manager (HURON)-Corporate marketing product unit

manager responsible for market research, competitive analysis, strategic

plans and go-to-market introduction for multiple software/professional

services (Unix-based) product offerings

Area Manager (HURON)- Responsible for staffing and developing product

support teams for the SE United States territory responsible for the

product marketing and support operation for a cutting-edge Object

Oriented-IDE (HURON).

National Systems Engineering Project Manager (UNIX Channels: Sun, Oracle,

Bell Telephone Labs)- Managed national "TIGER TEAM" of Principal Systems

Engineers supporting US pre-sales operations concentrating on difficult

and highly competitive sales opportunities. Directed central region

telecom client 1st-level help desk and 2nd-level product 'follow-the-sun'

product support call center.

Regional Systems Engineering Manager - Directed Telecom industry pre-

sales and client services operation supporting Amdahl's largest industry

group (Telecommunications) specializing in 3rd level on-site software and

hardware support, analysis and performance improvements for data center

operations, applications capacity planning and system integration

support.

Regional Systems Engineer, Senior - Responsible for the post-sales

regional support and consulting services for Amdahl sales operations unit

specializing in database consulting, applications integration and

business intelligence, data center operational audits and asset analysis.

V '101%' Club Award, 1991

V '101%' Club Award, 1990

V '101%' Club Award, 1988

V 'Summit' Super-Achiever Award, 1991

V 'Summit' Super-Achiever Award, 1988

V 'Summit' Super-Achiever Award, 1986

V 'Summit' Super-Achiever Award, 1984

V 'Presidents Award', 1982

Military Service: Computer Systems Analyst/Database Administrator, US

Army Security Agency, - Honorably discharged & debriefed Vint Hill Farms,

VA, 1981

Security Clearance: US Army Security Agency / National Security Agency

(1972-1978) - Top Secret/Special Intelligence Crypto (Codeword) w/Poly.

Education: Austin Peay State University, Clarksville, TN; (4) years

completed and credits earned for BA degree in Education with concentration

in Biology. Final student teaching semester incomplete (Tennessee state

teaching certification requirement).

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