P atti M. Cook
Hanover, PA *****
Cell: 717-***-****
Home: 717-***-****
Email: **********@*******.***
Skills/Accomplishments
P r ior to Nu rsing School
Consistently achieve and exceed sales goals by 6-10%
Sales prospecting with up to a 15% increase in customer bases
Reconciliation of customer accounts
Handle legal advertising
Set up direct mail campaigns, marketing for museum, plan and execute
tours
Supervise and training of staff
Supervise, plan, execute events, promotions and trade shows
Supervise inventory
Top 10 Sales for Boyd’s every quarter
Bookkeeping, A/P, A/R, payroll, taxes, employee insurance, inventory,
prepare financial statements
Workman’s compensation and employee profit sharing
Letters of recommendation available upon request
Since beginning Nu rsing School
I came to Nursing because I enjoy people, solving problems, analyzing,
understanding diseases and medical care and much more. I have held
many positions and learned many things and benefited from the
experiences and truely enjoy working with people.
A wards - Nu rsing School
Perfect Attendance
Memberships/Schooling
Hanover Practical Nursing Program July 2009-July 2010
American Institute Professional Bookkeepers
McSherrystown Moose Member
Hanover Area Arts Guild Board Member
Downtown Hanover Revitalization Facade Committee
C linical Experience
H anover Hospital
Med Surg Floor 2 and 4 care
Surgical Follow Thru - knee replacement
Maternity Rotation
Cardiac Cath Lab Rotation
GI/GU Rotation
Medical Care Study
Critical Care Rotation
Wound Care Rotation
The Brethern Home
Long term care
Rehab care
H anover H all
Long term care
Special Needs Rotation
Vent Unit care
Wound Care rotation
Career Specifics
L PN-pa rt-time
Homewood at Plum Creek 8/23/10-present
Med pass, wound care, behavior redirection, meeting resident care and
needs, managing CNA's, meeting and speaking with families and
doctors. I work Care Central which is a variety of LTC, rehab, hospice
and more. I also work in Care South which is a locked
Alzheimer/Dementia unit.
Advertising Sales
Carroll County Times 7/12/06-11/25/08
Maintain current customer account list for classified, retail, and display
advertising. Prospect for new customers. Assist business owners and the
public with wording of ads, suggested dates and publications of running
of ads to maximize response. Handle legal advertising. Collection of
payments for advertising. One of the lead people for training of
equipment and programs for Inside Sales team. Waiting on customers at
the counter for advertising sales. Reconciliation of customer accounts for
billing and many other varied duties to assist customers and business
owners.
L ayout Coordinator
Carroll County Times 10/4/2004-7/12/06
Bring all departments together to achieve the best layout for all
involved, coordinate the needed inches for news, retail advertising and
classified advertising, to determine the number of pages and sections in
each paper. While working with composition, camera and press to
coordinate the number of pages and sections of each paper and
designing and layout the papers to best accommodate all departments’
needs within established guidelines. I also handle legal estate ads, which
includes working with the courthouse from pickup and entry of ads and
following thru to publication. I do layout for newspapers, tabloid papers
and special broadsheets that are published in our facility.
Sales Associate
Hanover Direct, Inc. 8/2004-10/2004
Part-time
Process orders, attended to complaints and suggestions, while
continually striving to provide increased sales with current customers
and generate sales for new product areas.
Assistant to Executive/Marketing D i rector
Wheeler Automotive Group, Inc. 2/2004-4/2004
Temporary
Market the museum and establish a solid foundation for the office and
sales team, to promote a positive, pleasant experience for the
customers. Assist in planning and scheduling a 3-day event with an
invitation list of 2500 people. Multi-tasking was the key here, since there
were many aspects to the position, such as listed below.
Set up direct mail campaigns
Marketed museum to business and community organizations
Compiled all marketing and collaborating material
Supervisor of staff of three
Assist Marketing Director with various projects
Coordinate museum tours
Participated with Tourism Council planning committee
Support sales staff in events and promotions
Supervise inventory
Develop and institute procedures for operations
Ma rketing Consultant
Hanover Iron Works, Inc. 2/2003-4/2003
Temporary
This business was 53 years old and had been doing business with the
same clients for years. The marketing goal here was to prospect for new
clientele, as well as, reestablish customer relationships with dormant
accounts. I was originally hired with a two-week plan, which after
reviewing and revising with the team became a very successful two-
month project.
Excess of $500,000 in bids generated from this project
Approximately 15% increase in customer base
Sales Executive
The Boyd’s Collection Ltd. 3/1998-4/2002
Marketed and sold collectibles and home décor items to accounts
ranging from Mom and Pop stores to large chains. Travel to gift shows
individually or as part of the team.
Maintained 300 accounts with yearly sales in excess of 3 million dollars
Increased account base and sales by 20% each year
Marketing of new products and promotions, as well as, restocking of
inventories
Assisted customers with marketing and planning of grand openings,
special events, fundraisers
Design gift show booth layout for maximum exposure and presentation
Gift Show setup and teardown including receiving and shipping of
product to next location
One of two people chosen from the company to pilot a special gift show
program to target new clientele at a different show circuit
Training new sales staff in house and at gift shows
Prospect for new clientele and supervise the application/approval
process, plan and implement their first order, including space allocation,
setup and display
Personally visit and evaluate clients for the purpose of obtaining
increased marketing availability for products
Sales Representative/Accounting Executive
Hanover Terminal, Inc. 6/1991-11/1995
Handle their largest account, Mitsui Foods ($1 million yearly), as well as,
bookkeeping, accounting and payroll. During my employment we
became a Bonded Warehouse with U.S. Customs, which included
background checks and bonding of all employees according to U.S.
Customs standards, of which I was a major team player/coordinator.
Manage receiving, storing and shipping of product from all over the
world
Supervise tracking and documentation of an excess of 2 million dollars
in bonded product
Company contact for The Food & Drug Administration, as well as, U.S.
Customs
Supervise all importing and exporting of all bonded merchandise
Team member to updating Company Policies and Procedures Handbook
Managed all aspects of bookkeeping, payroll, taxes, employee insurance,
workman’s compensation and employee profit sharing
General References:
Deb Boog, 1826 Garrett Road, Manchester, MD 21102
Teri Groft, 109 Pine Road, Abbottstown, PA 17301
Nursing References:
Hanover Practical Nursing Program, 402 Moul Avenue, Hanover, PA
17331 717-***-****
Mrs. Mary Brown, Director
Mrs. Donna Heebner, Instructor
Mrs. Barbara Colehouse, Instructor
Mrs. Sherry Wayne, Instructor
Mrs. Hudack, Instructor
Deb Stabley, former Instructor
Melissa Boyd, 61 Fruitwood Trail, Fairfield, PA 17320
Spring Haley, P O Box 321, New Windsor, MD 21776
Stacey Ness, 19 Briarwood Road, Shrewsbury, PA 17361