Customer Service Sales
Resume:
Alexander C. Clingan
**** ************ **. ****: 817-***-****
Fort Worth, TX 76131
Profile Summary
Having experience in retail and customer service for almost 4 years. Knowledge of sales and interacting
with people in a professional manner. Looking into dealing with computer networks. Have experience
with wireless networks. Testing for CCENT, and soon for CCNA and CCNA Security certifications. Also
having experience with applications on computers such as: Microsoft Word, Excel, PowerPoint, and
Access.
Professional Experience
• Dicks Sporting Goods 2009-Present
As an associate at Dicks Sporting Goods, mainly dealt with customer engagement and attempting to aid
customers in finding correct products to meet they’re needs.
Dealt with sports technology and sunglasses department assisting customers in finding the correct product
to fit their needs and wants.
Responsible for high end equipment such as, in-car GPS, heart-rate monitors, and high-end sunglasses.
• Radio Shack 2007-Present
Responsible for sales of all merchandise available in store, ranging from fuses and capacitors up to
televisions and cellular devices.
2 years of providing customer service to Radio Shack customers
Experience with activations portals such as: AT&T PDC 1&2, Sprint SNAP, and T-Mobile iCam and
Watson
Experience with all products sold and able to help customers find which product best fits their needs and
what accessories to recommend in order to help the customer get the most out of their purchase, including
experience with Radio Shack Direct 2 U, Radioshack.com, and RSU.
Experience with inventory and inventory protocol, along with other store operations such as; open/close
duties, fed-ex, RMAC, returns, and price audits
Experience in 2 different markets and excelled in both markets (Texas and West Virginia markets)
Education
Graduated in 2007 from Nolan Catholic High School in Ft. Worth, TX
Some College 2007-2009 West Virginia University
Completed CCENT ICND 1 Course and will test for CCENT
Will take course and test for CCNA and CCNA Security
Semester of Visual Basic Programming
Experience with MS Word, Excel, Access, and PowerPoint
Professional References
Jason Giler
Store Operations at Radio Shack Corporation (Professional Reference)
Justin Felker
Former Roommate (character reference)
Jessica Beene
Former Co-Worker (character reference)
Contact this candidate