Customer Service Sales

Nathaniel O. Okhiria

*** ******** ****** ( Baltimore, Maryland 21212 ( 443-***-**** (

****************@***.***

Project Management ~~ Sales & Marketing~~ Customer Service

Quality-focused and conscientious professional with B.S. degree in Business

Administration and an effective combination of skills in sales and

marketing, project management, budgeting, account management, and

reporting. Resourceful problem-solver who directs projects from conception

to completion. Rapport builder who maximizes opportunities and achieves

positive outcomes with diverse interest groups. Energized by new

challenges; experience working in construction, agricultural, and

government environments.

Core Strengths

~ Records Management ~ Client Relationship ~ Account Management

~ Workflow Planning & Building ~ Financial Reports

Prioritization ~ Vendor Negotiations

Professional Experience

Assistant Marketing Manager, Okrian Engineering Ltd., Abuja, Nigeria

12/06-9/08

Company specialized in building and furnishing commercial real estate

properties for private and government clientele. Supervised up to 175

construction workers, ensuring projects completed on time and within

budget.

> Sourced and negotiated with vendors to receive optimum prices.

Decreased cost of supplies by $200K in nine months.

> Identified and bid on contracts for government construction projects.

Secured eight contracts, worth approximately $13M-$15M each.

> Thoroughly reviewed expense reports for personnel and materials,

authenticating costs and quantities. Reduced personnel costs per

project by 45%.

> Collaborated with company trainers to deliver group training sessions.

Supervisor, National Assembly - Dept. of Planning and Legislative Budget,

Abuja, Nigeria 6/05-12/06

Administered and tracked allocated funds within various departments in

government agency.

> Oversaw dispersal of $6M budget for staffing, renovations, and

equipment for 40+ departments.

> Reviewed and verified accuracy of spent funds and account sheets.

Marketing Officer, Nigeria Institute for Trading Research, Abuja, Nigeria

2/04-3/05

Accountable for sale and marketing of agricultural products and equipment

to crop and animal producers.

> Consulted with producers, identified needs, and utilized extensive

product knowledge to recommend feed products and farm equipment for

boosting productivity and profitability.

> Persuaded existing clientele to increase standing orders and purchase

additional products.

o Capitalized on product promotions to increase customer order

quantities and revenues.

o Captured average monthly sales of $400K.

> Prepared and submitted product cost proposals to acquire new clients;

boosted client base 300% within 16 months of hire.

> Established and maintained close relationships with customers,

following up on every order to ensure 100% customer satisfaction

Education

Bachelor of Science in Business Administration, Edo State University,

Ekpoma, Nigeria, 2005

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