Maintenance Quality Control
Resume:
MARCO SILVA
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POMONA, CA 91767
Home 909-***-****
************@*******.***
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Objective
[ Describe the position or career goal and the industry you are
seeking. Provide a summary of your abilities, experience and personal
characteristics that demonstrate what you can offer and why you will be
successful in this position. ]
Qualification Highlights
. Demonstrated ability to meet the needs of patrons, dependable, hard
working, reliable, and punctual.
. Work well as a team member or independently.
. Recognized for long hours, commitment to customers, attention to
detail, professionalism, and follow-up.
. [ A significant accomplishment that produced quantifiable results.
]
. [ Another accomplishment, achievement, award or promotion. ]
Experience
SILVA'S AUTOREPAIR, POMONA, CA.
GENERAL TECHNICIAN, 2006 - Present
. Maintained quality control and ensured projects are completed on
schedule, within budget, and according to company and client
specifications
. Met with customers to determine expectations and followed up to
measure satisfaction levels
. Performed preventative maintenance and troubleshooting on the
________ line
. Implemented computerized diagnostic tools to verify initial problem
determination
. Performed routine maintenance of foreign automobiles, specializing
in German makes
. Addressed customer questions and concerns regarding maintenance and
repairs
. Formalized safety checklist to ensure complete review of automotive
systems
. Developed skill in problem diagnosis and solution
. Perfected skill with manual and power tools to ensure repair
efficiency
. Performed routine maintenance of foreign automobiles, specializing
in German makes
. Attended annual workshops delivered by __________, __________, and
__________ (automobile make) dealerships
. Addressed customer questions and concerns regarding maintenance and
repairs
. Formalized safety checklist to ensure complete review of automotive
systems
. Developed skill in problem diagnosis and solution
. Mentored apprentices and assistants on safety and tool care
procedures
. Perfected skill with manual and power tools to ensure repair
efficiency
. Adept at engine overhauls, steering alignment adjustments, braking
systems, power train maintenance, and electrical system diagnosis
. Maintained and repaired foreign and domestic automobiles, under
direction of shop supervisor
METRO NISSAN, MONTCLAIR, CA.
SENIOR SPECIALIST, 2003 - 2006
. Attended annual workshops delivered (automobile make) dealerships
. Performed routine maintenance of foreign automobiles, specializing
in German makes
. Briefed customers on proper care and routine maintenance of newly
repaired systems
. Addressed customer questions and concerns regarding maintenance and
repairs
. Formalized safety checklist to ensure complete review of automotive
systems
. Developed skill in problem diagnosis and solution
. Routinely completed maintenance tasks
. Perfected skill with manual and power tools to ensure repair
efficiency
. Maintained standard human resource policies and procedures for
dealership
PEPBOYS, WHITTIER, CA.
TECHNICIAN, 1991 - 2003
. Adept at engine overhauls, steering alignment adjustments, braking
systems, power train maintenance, and electrical system diagnosis
. Maintained and repaired foreign and domestic automobiles, under
direction of shop supervisor
. Studied specifications documents, such as blueprints and sketches,
to plan sequence of operations and set up machine tools
. Oversaw all repairs, performing the most complex repairs personally
. [ List an example of how your work has positively impacted the
company. ]
Education
H.S., [ Major ], 1983
ESFU #1, MEXICO
Skills
. Mechanics
. [ Skill Area: List several related skills (separate with commas). ]
. [ Skill Area: List several related skills (separate with commas). ]
. [ Skill Area: List several related skills (separate with commas). ]
Licenses and Certifications
GENERAL MECHANIC, 1991 - 1993
POMONA VOCATIONAL SCHOOL
[ Enter the title or name of this item ]
[ Name of this association ]
[ Enter the title or name of this item ]
[ Name of this association ]
[ Enter the title or name of this item ], 1994
[ ASE
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