Customer Service Data Entry
Resume:
** ********* ***** ***** *********
North Arlington, NJ 07031
********@*******.***
Objective To obtain a position that will enable me to utilize my business office
knowledge to benefit the organization and make a positive contribution.
Experienc ManorCare Health Services New Providence, NJ
e
2009-2010 Business Office Manager
Maintaining A\R for monthly review with corporate
Handle all billing related phone calls and noting accounts on system
Work closely with administrator keeping her up to date on delinquent
accounts
Set up payment agreements on outstanding balances
Make collection calls on overdue accounts
Process daily cash deposits for facility
Maintain excel spreadsheet daily of all cash deposits and reconcile before
month end close
Data entry of all cash receipts and charges to accounts
Medicaid co-insurance billing/w/o process for end of year reimbursement
Oversee operation of front reception desk
Responsible for month end close and monthly reports
Weekly follow up with Medicaid office on pending cases
Provide all information required to state Medicaid office as needed
Process checks from residents Trust Fund accounts for various vendors
Maintain residents Trust Fund accounts
Clara Maass Continuing Care Center (St. Barnabas Health Care System)
Belleville, NJ
Accounts Receivable/Billing-Supervisor
Responsible for daily bank deposits with check scanning system
Posting of all incoming checks including Medicaid and Medicare remits to
proper accounts
Administer online transfer of funds in relation to all facility bank
accounts
Establish daily reports to corporate regarding cash flow
Data entry of all incoming charges to accounts
Process checks from accounts on our billing system to vendors and refunds
to families
Assist families with all billing inquires over the phone and noting account
Review and mail out monthly billing statements
Set up payment arrangements on overdue accounts
Make collection calls on a regular basis on past due accounts
Access to online collection agency to set up delinquent accounts
Processed month end close and monthly reports
Medicare co-insurance billing and follow up
Maintain residents Trust Fund accounts
1993-1995 Teller Bank Of New York Carlstadt, NJ
Process daily cash deposits/withdrawals and other banking needs for
customers.
Balance cash drawer daily, accurately and efficiently
Provide friendly customer service and resolving customer issues
1984-1992 Teller Howard Savings Bank Hasbrouck Heights, NJ
Process daily cash deposits/withdrawals and other banking needs for
customers.
Balance cash drawer daily, accurately and efficiently
Provide friendly customer service and resolving customer issues
Education 1976-1980 Kearny High School-Graduate
Kearny, NJ
1980-1982 Essex Community College
Newark, NJ
1982-1983 Bergen Community College
Paramus, NJ
Computer Microsoft Word
Skills
Microsoft Excel
Outlook
Long Term Care Software-Keane/Point Click Care
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