Customer Service Design

R ebekah S pidle

** *. ******* ** *******, WI ***15

Phone: 920-***-**** E-Mail: *************@*****.***

Objective

Seeking a position to expand my design knowledge in a professional environment with a

company that is searching for an individual possessing creativity, ambition, attention to detail,

and commitment to sustainability

Education

University of Wisconsin – Madison (CIDA Accredited)

December

2010

• Bachelor of Science – Interior Design

o Textile Science Certificate from School of Human Ecology

o Design Depth: Sustainability

• Computer Skills

o 3d Studio Max, Adobe Creative Suite, AutoCAD Architecture, Google SketchUp, iMovie,

Microsoft Office, Windows Movie Maker

• Relevant Courses

o Advanced Interior and Architectural Design Visualization, Architect Interior

Design, Corporate Design, Hospitality Design, Residential Design, Sustainable Design

Strategies

University of Wisconsin – Fox Valley

May 2007

• Associate of Arts and Science Degree

Work Experience

Madison VA Hospital, Billing Clerk: Madison, WI

April 2008 – Present

• Assist with billing work and cleanup of patient accounts, using VistA (Veterans Health

Information Systems and Technology Architecture)

Interior LOGIC Facility Planning, Intern: Madison, WI

January 2010 – August 2010

• Design work: space-planning and visualization; AutoCAD drawings: construction

documents, elevations, sections; Specifications: selecting and specifying finishes, light

fixtures, furniture, and millwork; Utilized building codes, ADA codes, and State of Wisconsin

construction document requirements; Project management duties

Best Western InnTowner, Front Desk Clerk: Madison, WI

August 2007 – April 2008

• Register arriving guests and assign rooms; Maintain an inventory of vacancies,

reservations, and room assignments; Answer inquiries regarding hotel services by telephone

and in person; Arrange transportation for guests; Provide guests with directions to the hotel

Capital Credit Union, Member Associate: Kimberly, WI

August 2004 – August 2007

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• Provide excellent customer service to Credit Union members; Balance currency, coin,

and checks in cash drawer; Calculate and balance daily transactions for the whole branch at

the end of the day; Receive checks and cash for deposit, verify amounts, and check accuracy

of deposit slips; Identify transaction mistakes when debits and credits do not balance; Prepare

and verify cashier’s checks/money orders

Leadership and Involvement

Student Member ASID (American Society of Interior Designers)

September 2008 – Present

• Newsletter Editor, 2009–2010 school year for University of Wisconsin – Madison Student

Chapter

Phi Upsilon Omicron, National Honor Society

May 2008 – Present

• Nu Chapter Vice President, 2009–2010 school year

o Chair for our nutrition–themed Professional Project: includes coordinating all volunteer

events and submitting a final project document to Phi Upsilon Omicron National

• Nu Chapter Secretary, 2008–2009 school year

R eferences and Portfolio available upon request

Contact this candidate