Manager Sales
Resume:
MARK EDWARD PYLE
562-***-**** MOBILE
***********@*****.***
EXPERIENCE
HWI USA, Inc., Torrance, CA 10/08 - 4/09
Credit Manager - 6 Direct Reports
. Revised & Implemented Credit Policy & Procedures, Credit Evaluation
Policy & Procedures, Credit Hold/Order Release Policy & Procedures &
Monthly Billing Cycle Policy & Procedures
. Implemented Collection strategy that improved cash flow by 27% in initial
90 days.
. Revised Credit Memo/Debit Memo processes, Return Authorization process
and Chargeback process, improving existing performance from 60+ days to 30
days or less.
. Revised Accounting Software system (Magic), with IT Dept., revised daily
& monthly billing cycle, revised aging reports from Invoice Date driven to
Due Date driven, created revised aging reports, return authorization
reports, credit memo report, deduction/debit memo reports.
. Developed & administered collection strategies, performed credit
evaluations and risk analysis & deduction resolution for existing
customers & credit risk analysis for potential customers.
. Prepared Daily, Weekly & Month End reports for Management
. Monitored Navy Exchange/AAFES contracts for Accounting/Credit &
Collections compliance
. Managed monthly billing cycle, cash application, debit/credit memo
processing, return authorization & chargeback processing. Manage Chart of
Accounts, Subledger & Journal Entry maintenance processes.
. Performed Cash Forecasting & Verified Independent Rep Commission's for
payment.
Macsteel Service Corp., Newport Beach, CA 12/05 - 8/08
Credit Manager - SW Division & Mexico - 6 Direct Reports
. Implemented collection strategy for Western, Southwest & Mexico
Divisions, revised Credit Policy, Credit Evaluation Policy & Credit
Hold/Order Release Policy.
. Perform collection calls, credit evaluations, risk analysis & deduction
resolution for existing customers & credit risk analysis for potential
customers.
. Prepare Month End reports
. Manage cash application, debit/credit memo processing & chargeback
procedures.
. Complete UCC Filings, Lien releases, negotiate delinquent pay plans, note
payables & all other legal paperwork necessary for payment security.
Nippon Denso Sales California Inc., Long Beach, CA 8/00 -
9/05
Credit & Collections Manager- 4 Direct Reports
. Created & Managed AR/Credit & Collections Dept. wrote policy &
procedures, mission statement, job descriptions, and wrote and implemented
collection strategies for eight (8) Product Divisions.
. Reduced overall Day Sales Outstanding from 58 to 41 in first 6 months.
Maintained steady DSO in the mid-to-low 40's from 2001-2005.
. Reduced 120+ days past due balance by 76%, 91-120 days past due balances
by 42%, 61-90 days past due by 28%, 31-60 days past due balances by 54%
and 1-30 days past due balances by 53% during Fiscal Year 2002. Maintained
below goal past due ratios from 2001-2005.
. Completed all Domestic & International new customer credit evaluations,
as well as all Affiliate Company Domestic & International new customer
credit evaluations. Set credit limits and performed risk assessments for
all accounts, quarterly or on an as needed basis.
. Implemented a Domestic & International Customer Credit Evaluation
procedure. Monitored 1,100+ Domestic accounts, 56 International accounts &
42 Affiliate Company accounts. Increased current domestic & international
account receivables by an average of $6.25 million a month for 2001, $7.28
million for 2002 & $7.96 million for 2003.
. Increased new credit review/approval processing time from 26 days to 5
days for Domestic customers, from 33 days to 10 days for International
customers.
. Monitored Accounting/Credit & Collections portion of government contract
to supply parts for certain vehicles for US Government.
. Performed & managed daily cash application, deduction resolution &
chargeback procedures.
. Completed UCC Filings, negotiated delinquent pay plans, note payables &
all other legal paperwork necessary for payment security.
. Managed Monthly Billing Cycle
Hyundai Motor Finance Corp., Fountain Valley, CA 8/96 - 4/00
Lease Portfolio Manager - 5 Direct Reports
. Created Lease Portfolio Dept., wrote policy & procedures, job
descriptions, and implemented daily operational strategies. Managed
11,000+ unit portfolio, and 12 employees.
. Recovered 81 off-lease vehicles valued at $526,500.00 that had been
deemed unrecoverable in the month of December 1998.
. Operated at or below forecasted operational budget for three consecutive
years.
. Managed daily operations for booking & funding, monthly billing cycle,
collections & end of lease term functions & cash application functions.
. Restructured the assigning of returned lease vehicles to auction
procedure, in order to maximize actual value received on each returned
vehicle.
. Customer service call center & AutoDial supervisory experience.
. Reduced full balance charge-off exposure from $500,000.00+ to less than
$40,000.00 for calendar year 1999.
EDUCATION/TRAINING
College of the Sequoias, Visalia, CA
. Main course of study: Sociology GPA: 3.15
. Honor Roll Spring 1982; Fall 1982 & 84; Summer 1983
. Member of Varsity Baseball team 1983-84
2005 Nippon Denso Sales California, Inc. Training
. GetPAID collection software training certificate
. BPCS training
. Microsoft Office package training
. Dun & Bradstreet product training
. Collection Law in California-Lorman Education Services
. J.D. Edwards ERP system conversion & training
2000 HMFC
. Microsoft Office Package certificate
. LeaseTek Software certificate
. AS/400 training certificate
References
Linda Carter-Former Supervisor
Hyundai Motor Finance
National Collection Manager
Johnny L. Johnson-Former Manager
Denso Sales California Inc
Controller
John Ferlazzo-Former Supervisor
Denso Sales California Inc
AR Manager
Tammy Raglin-Former Supervisor
Macsteel Service Centers USA
Sr. Credit Manager
Michael Chambers-Former Manager
HWI USA
Al Gutierrez-Colleague
PrideMark-Everest
VP
Dave Davis-Colleague
P.C.I. & Associates
CEO
Tony Wilson-Colleague
Think Communications
President
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