Customer Service Assistant

Mary Kazerouni

**** ********* **** ****

Rockville, MD 20855

Cell Phone Number: 301-***-****

***********@*****.***

Employment:

September 2005 - Present Business Support Center Associate

DarCars Rockville, MD

I manage the Business Support Center for an automobile dealership. Reporting

directly to the dealership’s owner, my tasks consist of a variety of advanced level

customer service functions. I deal with customer’s issues in multiple languages.

Vital office duties of filling and record keeping are also amongst my undertakings.

September 2000 - September 2005 Office Clerk

Directec Inc. Gaithersburg, MD

Duties consisted of a variety of accounting and customer service operations. I

would process accounts receivables, sort mail, enter data, file records, and deal

with customers issues.

Volunteer Work:

Language Bank, Rockville, MD, Translating

Police Victim Assistant, Bethesda MD, Victim Assisting

Homeless Shelter, Gaithersburg MD, Occupant Support

Redland Middle School, Rockville MD, Receptionist and Assistant Librarian

Candlewood Elementary, Rockville MD, Student Project Collaborator

Education:

High School, Saint Aldes College HS, Oxford England, Graduate 1970

Smith Business, Washington DC, Business Administration Certificate 1980

Montgomery College, courses for computers, office management, paralegal

Police Citizens Academy, Rockville MD, Certificate 2010

Office Administration Skills and Experiences:

Typing 85 WPM, filling, data entry, translations, customer support

Language Skills:

English, Farsi, Arabic

SALARY HISTORY AND REFERENCES ARE AVAILABLE UPON REQUEST.

Mary Kazerouni

6100 Muncaster Mill Road

Rockville, MD 20855

Cell Phone Number: 301-***-****

***********@*****.***

Contact this candidate