Customer Service Sales
Resume:
Kimberly Hushebeck
**** ****** *** *, *******, WA 98109
************@**********.***
PROFESSIONAL
EXPERIENCE Wireless Advocates
Seattle, WA
Wireless Sales Associate
March 2010-Current
General duties of opening and closing the sales area and
auditing paperwork each day to make sure entries into databases
were correct.
Intense and detailed product knowledge, covering over cell
phones and current services provided by several different
carriers.
Extensive data entry required into databases of cell phone
service providers and in-house data bases
Worked with customers to make sure that their current service
was meeting their needs to provide outstanding service to the
customer.
Handled incoming and outgoing calls for customer service
Macys
Seattle, WA
Sales Specialist
November 2007 - December 2009
Overall responsibilities include customer service, department
inventory, loss prevention, compliance with procedures, opening
and closing cash drawers, and teamwork with peers and
management.
Acting as a critical link between the customer and the store.
Required to be a self-starter with a lot of initiative to meet
daily sales goals.
Extensive product knowledge of several different brands of
merchandise is required. Hosted events for vendors in the
department and trained other associates on new product
offerings.
Data entry skills with inputting information into the main
system. Accomplishments include:
Highest volume sales in department for 3 holiday seasons
"Go-to" person for difficult customer issues and complex
transactions
SUMMER JOB Mystical Mermaid
EXPERIENCE Friday Harbor, WA
Sales Associate
June - August 2006
Retail sales position for a jewelry, accessory and clothing
store.
Responsibilities include managing retail displays, providing
excellent customer service, balancing the cash drawer, and
training new sales staff.
EDUCATION Huron University
London, England
Masters Degree in International Relations,2007
Central Washington University
Ellensburg, WA
Bachelors Degree, 2006
Philips University
Marburg, Germany
Program to enhance knowledge of German language and European
Union, 2005
REFERENCES References Available Upon Request
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