Registered Nurse Health Care

DONNA G. WOLOSIN, RN, PH.D.

H: 858-***-**** * C: 858-***-**** * *********@***.**.***

INDUSTRIAL/ ORGANIZATIONAL PSYCHOLOGIST

Multi-talented professional with a highly successful background as an Industrial Organizational Psychologist, Market Research Analyst, and

Survey Research expert for clients in diverse industries encompassing local government, multi-level education, professional organizations,

healthcare, military, and private entities.

* Versed in intricate research techniques and methodologies used to drive measurable improvements in such vital areas as marketing and sales,

employee recruitment and retention, performance improvement, strategy development and execution for a national client base.

* Technical expert in advanced statistics, data modeling, organizational diagnostics, and complex data analysis.

* Extensive expertise in Instructional Design.

* Firsthand experience as a Clinical Registered Nurse.

SELECT QUALIFICATIONS

* Research: Completed numerous research projects for various entities nationwide, including patient satisfaction for over 2000 physicians at Sharp

HealthCare an initiative to integrate Total Quality Management and Productivity Gainsharing into U.S. Department of Defense operations and.

* Data Analysis/Technical Writing: Authored a handbook for distribution to U.S. military sites as well as several technical reports. Directed data

analysis and pioneered a project database. Experience with working with large databases (8000+) and online survey software.

* Consulting: Executed wide-ranging consulting corporate and public sector projects designed to bolster service delivery for such multi-level

organizations as the Howard County, Maryland and San Diego County District’s Attorney’s office.

* Education: Taught classes on data modeling methodology, Advanced Multivariate Techniques, Organizational Behavior, and Communication for

Managers for institutions including California School of Professional Psychology, Alliant University, and National University. Originated online

curriculum for National University, served as a mentor to doctoral students at the Organizational Consulting Center at AIU.

* Performance Standards: Infused accountability and performance requirements into job functions after an incisive analysis of existing standards.

Established a process governing merit salary raises. Taught staff workshop on rating methodologies for Palomar-Pomerado HealthCare

Foundation.

* Employee Recruitment/Retention: Strengthened employee recruitment and retention at such facilities as the Palomar Medical Center in

collaboration with key decision-makers such as the Senior VP of Human Resources.

Organizational Diagnostics * Complex Data Analysis

Data Modeling * Best Practices * Data Collection

Survey Development, Administration

Survey Design, Data Sampling, Collection, Analysis, Feedback

Consultant * Training & Development * Problem Resolution

Publications * Presentations

PROFESSIONAL EXPERIENCE

Adjunct Faculty, College of Arts and Sciences, NATIONAL UNIVERSITY, La Jolla, California * 2003-Present

Teach Human Behavior and Industrial/Organizational Psychology Masters programs. Oversee internship programs.

* Devised and taught such courses as Communication in Management, Attitude Measurement, and Organizational Development.

Consultant, WOLOSIN & ASSOCIATES, San Diego, California * 1995-Present

Execute wide-ranging projects for governmental, healthcare, educational, and military clients.

Select Project Achievements:

* San Dieguito High School District (Consultant): Diagnosed a connection between student academic achievement and eating habits after

completing a nutrition survey with 1700+ students. Crafted an initiative to boost academic performance by offering more nutritious meals.

* Chamber of Commerce, Jackson, Tennessee: Performed survey design, data collection and analysis for its 1K+ membership. Taught executive

leaders to create and execute strategic goals.

* Conducted market survey analyses for 7 consecutive years.

* Secured $300K in funding for job training after spearheading a pilot study exploring the employability of local area residents.

* City of Jackson, Tennessee: Introduced an incentive program as part of organizational and cultural changes for municipal employees as an

advisor to the Mayor and senior executive leaders.

* Guided city leaders in the creation of new work performance standards for the entity’s 18 departments.

* Canyon Crest Academy: Advanced the Western Association of Schools and Colleges (WASC) accreditation process by evaluating data for 2K+

students, parents, and teachers.

* Led a “Measurement” group tasked with pinpointing the schools strengths as well as drafting a plan to improve such identified weaknesses as

student academic performance.

NAVY PERSONNEL RESEARCH AND STURDIES INSTITUTE (NPRST), Millington, Tennessee * 1999-2001

Research Scientist

• Devised numerous Quality of Life models Using SEM to bolster retention as well as personal and workforce readiness, and commitment after

assessing the data of 8K+ Navy Officers and Enlisted personnel. Results spurred such offers as a $50K for signing bonus for officer re-

enlistment.

SHARP HEALTHCARE, San Diego, California * 1995-1997

Consumer Research Analyst

Captured feedback through the design and execution of surveys for patients and physicians. Engineered survey sampling and data collection,

analysis, and interpretation. Disseminated results to the Sharp Healthcare Medical Groups and Urgent Care Centers both through quarterly reports

and verbal presentations.

* Assisted various internal personnel with advanced-level data analysis methods.

* Forecast clinical results for rehabilitation patients using a personally crafted model.

EDUCATION

Doctor of Philosophy in Industrial/Organizational Psychology, Alliant International University (CSPP)

Master of Science in Industrial/Organizational Psychology, California School of Professional Psychology

Bachelor of Science in Nursing, Indiana University

COMPUTER APPLICATIONS

Microsoft Office Suite, Statistical Package for Social Sciences (SPSS), AMOS data modeling software, LISREL software for SEM data modeling,

Zoomerang, and Survey Monkey

CERTIFICATIONS

Registered Nurse, CA License No. 311267

PROFESSIONAL AFFILIATIONS

American Psychological Society * Society for Industrial/Organizational Psychologists

Manchester’s Who’s Who Registry of Executives and Professionals

BOARD POSITIONS

Foundation Board – Canyon Crest Academy: (2008-09) Assistant Treasurer, (2007-08) VP Academics,

(2006-07) Secretary, Site Council President (2007-09), Member, (2006-07)

Executive Board - Canyon Crest Foundation (2006-2009)

District Site Council – San Dieguito Union School District (2002-09

Parent Teachers Student Association Board, Carmel Valley Middle School (2004-06) Secretary

Parent Teacher Volunteer Association Board - Torrey Pines High School (2005-07)

Site Council - Torrey Pines High School (2003-07)

Site Council - Carmel Valley Middle School (2002-03, 2005-06)

Site Council - Carmel Del Mar Elementary (2002-2004) President

Foundation - Carmel Del Mar Elementary (2002-03)

Vizsla Club of America (2002-present) VCA Store Chairman

Board of Directors; Jackson Area Chamber of Commerce (1999-2002)

Boy Scouts of America - (Troop Executive Committee) 1997 – 2009

Board of Directors; Palomar - Pomerado Health Foundation (1993-96)

HONORS AND AWARDS

Chamber of Commerce’s Leadership Jackson Class

Honors Defense and Dissertation - California School of Professional Psychology

Assistant to Dr. Edwards Deming at the Deming Seminar in Pasadena, California

PUBLICATIONS

2010 Burns, J. and Wolosin, D. G. Perceptions of participation in blogging as a reflective activity, ACTER Conference, November, Las Vegas,

NV.

2007 Wolosin, D. G.(April 2007) The one-eyed coccidian. VCA News, Vizsla Club of America, Cincinnati, OH.

2003 Wilcove, G., Schwerin, M. J., and Wolosin, D. G. (2003). An exploratory model of quality of life in the U.S. Navy Military Psychology,

15(2), 133-152.

2003 Wolosin, D. G. (March 2003, 2002, 2001). Survey of members. The Bottom Line, Jackson, TN: Jackson Chamber of Commerce.

2002 Wilcove, Gerry L., Schwerin, Michael J., & Wolosin, Donna G. (September 2002) Development of a New Quality of Life Model Using

Structural Equation Modeling. (NPRST-TN-02-4) Millington, TN: Navy Personnel Research, Studies, & Technology

2000 Wilcove, Gerry & Wolosin, Donna G, & Schwerin, Michael J. Development of a new quality of life model using structural equation

modeling (NPRDC –TR-00). Millington, TN: Navy Personnel Research, Studies, & Technology.

1999 Tatum, B. C. Wolosin, Donna G., Cooper, Barrie L., & Sine, Don T. (October 1999). A structural equation modeling analysis of human

resource readiness, (NPRDC –Tech Note). San Diego, CA: Navy Personnel Research and Development Center.

1999 White, Michael A.., Baker, Herbert G., & Wolosin, Donna G. (June 1999) Quality of Life in the Marine Corps: A Comparison between

1993 and 1998, (NPRDC-TR-99-01). Millington, TN: Navy Personnel Research, Studies, & Technology

1998 Wolosin, D. G. (March 1998). The chamber membership says Jackson, TN. The Bottom Line, Jackson Chamber of Commerce.

1997 Wolosin, D. G. (1997). Patient satisfaction results: January-March, April-June, July-September, October -December 1996 visits; sharp

mission park urgent care, San Diego, CA: Sharp Health Care.

1997 Wolosin, D. G. (1997). Patient satisfaction results-March, April-June, July-September, October -December 1996; sharp rees-steely urgent

care, San Diego, CA: Sharp Health Care.

1997 Wolosin, D. G. (1997). Sharp HealthCare ortho-neuro patient satisfaction survey: October-December 1996 discharges San Diego, CA:

Sharp Health Care.

1997 Wolosin, D. G., (1997). Sharp HealthCare rehabilitation centers: A model of predicting clinical outcomes, January 1995-September 1996

discharges San Diego, CA: Sharp Health Care.

1997 Wolosin, D. G., (1997). Sharp HealthCare inpatient patient satisfaction survey: June-December 1996 discharges, San Diego, CA: Sharp

Health Care.

1997 Wolosin, D. G. & Tatum, B. C. (1996). Report on productivity gain sharing survey: Howard County, Maryland, San Diego, CA.

Organizational Consulting Center-California School of Professional Psychology.

1996 Wolosin, D. G., (1996). Patient satisfaction results: January-March, April-June, July-September, October -December 1996; sharp mission

park medical group, San Diego, CA: Sharp Health Care.

1996 Wolosin, D. G., (1996). Patient satisfaction results-January-March, April-June, July-September, October -December 1996; sharp rees-

steely medical group, San Diego, CA: Sharp Health Care.

1996 Wolosin, D. G., (1996). Patient satisfaction results: January-March, April-June, July-September, October -December 1996; sharp

community medical group, San Diego, CA: Sharp Health Care.

1996 Wolosin, D. G. (1996). Patient satisfaction results: January-March, April-June, July-September, October -December 1995 visits; sharp

mission park urgent care, San Diego, CA: Sharp Health Care.

1996 Wolosin, D. G. (1996). Patient satisfaction results: January -March, April-June, July-September, October -December 1995 visits; sharp

rees-steely urgent care, San Diego, CA: Sharp Health Care.

1996 Nebeker, D. M., Wolosin, D. G., & Tatum, B. C. (1995). A typology of organizational effectiveness concepts, (NPRDC -TN-96-6). San

Diego, CA: Navy Personnel Research and Development Center.

1996 Tatum, B. C., Wolosin, D. G., & Nebeker, D. M. (1995). Examples of white collar measurement using the typology of organizational

effectiveness concepts, (NPRDC -TN-96-8). San Diego, CA: Navy Personnel Research and Development Center.

1996 Nebeker, D. M., Wolosin, D. G., & Tatum, B. C. (1995). A model of continuous organizational improvement: integrating gain sharing and

total quality, (NPRDC -TN-96-7). San Diego, CA: Navy Personnel Research and Development Center.

1996 Shaw, K. N., Tatum, B. C., & Wolosin, D. G. (1995). Productivity Gain Sharing in the Navy. (NPRDC -TN-96-10). San Diego, CA: Navy

Personnel Research and Development Center.

1996 Wolosin, D. G. (1996). Raising productivity of health care organizations by sharing productivity gains, Newsletter, vol. 5.2, San Diego,

CA. San Diego Women in Health Administration.

1996 Wolosin, D. G. (1996). Debate over HMO gag clauses heats up, Newsletter, vol. 5.3, San Diego, CA. San Diego Women in Health

Administration.

1996 Nebeker, D. M., Beatty, J., Wolosin, D. G., Marshall-Mies, J., and Tatum, B. C. (1996). Personnel systems in howard county, maryland:

Analysis and recommendations for job classification, compensation, performance evaluation, and gain sharing San Diego, CA: Organizational

Consulting Center.

1995 Nebeker, D. M., Sorensen, R. C., Solomon, L., Ferdman, B., and Wolosin, D. G. (1995). Office of the District Attorney County of San

Diego: Organizational Review, San Diego, CA: Organizational Consulting Center.

1995 Nebeker, D. M. & Wolosin, D. G. (1995). University of San Diego: Development of a point factor method for the evaluation of library

assistant personnel, San Diego, CA: Organizational Consulting Center.

1995 Nebeker, D. M. & Wolosin, D. G. (1995). University of San Diego: Development of a salary structure for executive and administrative

personnel, San Diego, CA: Organizational Consulting Center.

1994 Wolosin, D. G. & Nebeker, D. M., (1994). University of San Diego: Development of a salary structure for support staff and a point factor

method for the job evaluation of clerical staff, San Diego, CA: Organizational Consulting Center.

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