Administrative Assistant Manager
Resume:
Angela N. Dixon
Southfield, Michigan 48076
Cell 248-***-****
**************@*****.***
Dear Human Resources Manager:
Enclosed is my resume for your review for an Office Management/Executive
Assistant position with your company. I am an excellent candidate for this
position and I am confident that my exceptional skills and solid experience
would be an asset to any corporation.
Your Needs My Qualifications
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Experienced and detail-oriented Solid Executive Administrative
Administrative Assistant experience including coordination of
travel, schedules and meetings.
Ability to provide support to office Screened Incoming calls for all
staff. staff and monitored confidential
records
Must have corporate experience with Interfaced with Executive Personnel
major clients at Fortune 500 companies including
Delphi, Ford Motor Company and
General Motors
PC Knowledge a plus Proficient in Word, Excel, Access
and PowerPoint
I believe it is highly important that we meet together to discuss the
difference that I can make as an Office Manager/Executive Assistant with
your company. I would welcome an opportunity to further talk about my
qualifications. If you need any additional information, please do not
hesitate to contact me. Thank you in advance for your time and
consideration.
Sincerely,
Angela N. Dixon
Angela N. Dixon
28645 Regent Court North
Southfield, Michigan 48076
**************@*****.***
OBJECTIVE
To obtain a position in Office Management support focusing on high quality
customer service.
HIGHLIGHTS OF QUALIFICATIONS
Solid experience in administrative office support Proficient in
Microsoft: Word, Excel and Outlook
Strong analytical, planning and organizational skills Dynamic
interpersonal and creative skills
RELEVANT SKILLS and EXPERIENCE
Acclaim Legal Services - Southfield, MI
2008-2010
Legal Secretary
. Notified clients daily of their upcoming appointments with firm &
court hearings.
. Scheduled Attorney/client appointment for case review via Practice
Master Software.
. Searched client cases via Best Case Software for specific information
per Attorney request.
. Answered multi-line phone system effectively & efficiently assisting
clients.
Blue Cross and Blue Shield, Detroit, MI
2005-2008
Department Secretary
. Verification of closed insurance claims via BCBS software program for
archives.
. Devised Excel spreadsheet to track open insurance claims daily.
. Maintained office logs such as: company training calendar, petty
cash/credit card receipts and projector schedule to ensure that
employees would be held accountable for any missing equipment or
excessive spending.
. Reconciled petty cash and expense reports for accounts payable
records.
. Planned travel itinerary for company executives for out of state
conferences and trainings.
. Answered a multi-line phone system effectively, providing subscribers
with insurance claim information.
Transworld Systems, Bingham Farms, MI 2003-
2005
Office Manager
. Developed database on Access to document debtor contact information.
. Post received debtor payments daily to reduce outstanding balances.
. Created new order files and processed invoices for sales team revenue
records.
. Worked closely with District Management as a liaison between debtors
and collectors.
. Notified collectors of bankruptcy claims for existing debtors to
prevent cold calls.
. Efficient in answering a 10-line phone system, routing calls to
appropriate personnel.
Master Automatic, Redford, MI
1999-2001
Administrative Assistant
. Assisted Human Resource personnel with new hire process: policy and
procedure manuals, explanation of benefits, hiring packages and offer
letters.
. Typed Cold letters into Word document to store a paperless record of
potential client list.
. Maintained monthly invoice file for accounts payable/receivable
department for quick reference.
. Interfaced with clients pleasantly and efficiently managed a multi-
line phone system.
Juvenile Detention Facility, Detroit, MI
1995-1998
Administrative Assistant
. Scheduled off-site appointments for extensive dental and medical needs
for juveniles.
. Devised/Revised medical and mental health forms for clinical
assessments of residents.
. Recorded minutes for weekly Interdisciplinary meetings regarding
juvenile status.
EDUCATION
Wayne State University, Detroit, MI ? Criminal Justice? Bachelor's
Program
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