Human Resources Health Insurance

Joanne Becon Murray

**** ***** ***** ***** #*** Phone 301-***-****

Landover, MD 20785 Cell 202-***-****

E-mail: ******@*******.***

OBJECTIVE: To obtain a challenging position in a professional setting with opportunity for growth

using vast knowledge, experience, training and management skills.

EXPERIENCE:

11/2005-08/2010 STG International,Inc. Alexandria, VA

Benefits Specialist/Human Resources

Lead the design, implementation, administration and communication of all benefits plans

(medical, dental, vision, life, disability, EAP and health care and dependent care flexible Spending

accounts) for 1,500 employees; as well as assisted in the administration and Communication of

the profit sharing and 401 (k) plans. Create New Hire Orientation Packages and meet with new

employees and explain HR services and benefit plans. Ensure customer-level support is

provided to employees when addressing issues related to compensation and benefits. Maintain

and update the HRIS database. Periodcally, coordinate and maintain effective HRIS processes

and auditing procedures. Strive to ensure employee understanding of benefits programs by

regularly generating communication. Maintain employee personnel records processing required

documents through payroll and insurance providers to ensure accurate record keeping, proper

benefits coverage and deduction codes.

Advised and assisted Director of Human Resources, and other HR staff in all HR functional

areas, including: policy development and implementation; management of employee relations

issues; resolves escalated benefits claims issues. Refer complex complaints to providers/brokers

as needed. Act as liaison with various insurance carriers and foster effective relationships with

client representatives. Assist in identifying processes and programs which can be automated or

streamlined. Creation of complex reports. Reconcile vendor invoices to ensure accuracy. Create

check requests for timely invoice payment. Main Cobra log and post monthly payment and

forward the necessary COBRA correspondences. Assist in managing annual plan renewal; open

enrollment and coordinate benefit events.

Prepared Annual Report (Form 5500) and Summary Annual Report for benefit plans

Help In writing benefits communications materials (open enrollment, new hire orientation monthly

updates).

Served as subject matter expert on all FSA, COBRA, HIPAA, FLMA, WC and ADA issues.

Provided recommendations to senior management on all Heath and Welfare benefits issues,

including mergers and acquisitions.

Assisted in the administration of retirement plan (combined profit sharing and 401 (K) Plan

Accomplishments

Designed content for benefits homepage on Company Intranet- added health insurance plan

forms, summary plan descriptions, links to insurer and other health and wellness sites

Assisted In the formulation, testing and implementation of a web-based employee self-service

system

Co-wrote health & welfare, and co-wrote retirement plan administration manuals. Wrote employee

communications to celebrate 401 (k) Day, which resulted in several new enrollments

Added supplemental life insurance plan to existing benefit plan offerings (negotiated plan design

and rates; worked with vendor to create marketing campaign to obtain maximum participation).

01/1998-11/2005 Clean Water Action, Inc Washington, DC

Office Manager/Benefits Administrator/Payroll Specialist

Industry: Non-Profit Organization

Process payroll, enroll new hires in benefits, institute new hire packages, enroll hires into 401 (K)

plan, update employment files, reimburse travel expense reports, and incorporate all new payroll

changes. Process manual checks, garnishments, workers compensation, unemployment claims

and check reconciliation, manage office supplies and equipment; prepare financial reports for the

Board of Directors and annual company audits. Distribute payroll checks for thirty two offices

across the nation. Process client’s payments, prepare daily bank deposit, audit health Insurance

claims, respond to inquires from employees, coordinate open enrollment, and prepare all Cobra,

Health. Dental, HIPPA, STD, LTD FLMA forms, supervise twenty-four personnel.

01/1997-01/1998 Aiken & Grump Washington, DC

Industry: Law Office (contract employee)

Paralegal

Handled high volume incoming calls, provide heavy legal research, maintaining confidential

information, and providing the highest level of client service for both Internal and external clients.

EDUCATION: 12/2004 University of Maryland College Park, MD

Completed: BS/BA degree in Accounting and Minor in Business Administrative.

The Essentials of Human Resource Management Certificate

SKILLS:

Microsoft office Intermediate Currently used/8 years

Costpoint Intermediate Currently used/5 years

Deltek Intermediate Currently used/6 years

ADP and E-Time Intermediate Currently used/6 years

Microsoft Excel Intermediate Currently used/7 years

Microsoft Word Intermediate Currently used/8 years

Lotus 123 Intermediate Currently used/8 years

Microsoft Access Intermediate Currently used/7 years

Ceridian Intermediate Currently used/6 years

Contact this candidate