Linda G. Lucchetti
Waterbury, CT 06708
C: 347-***-****
**************@***.***
-Results-Oriented Sales and Business Planning Executive-
PROFILE
Strong interpersonal skills with an ability to build customer rapport and
maintain team morale.
. Retail: Merchandising, E-Commerce Development and Sales/Telesales,
P&L, and in-store presentation.
. Marketing: Brand management, consumer research and insights; and in-
store merchandising,
. Business Development: Business plan writing, sales management, and
customer relations.
. Core Skills: Supervision, administrative support, MS Office; Excel,
Word, Pro-forma Financials, Internet research.
EXPERIENCE
Verizon Wireless (2010-Present)
Telesales Representative
As a Verizon Wireless Telesales Representative, I describe the features,
advantages and benefits of products along with promotional offers.
Additional responsibilities include:
. Advise VZW customers in a manner enabling them to customize the
product to suit their needs.
. Persuade existing and potential customers to accept trial package
offers and expand existing calling plans.
. Generate orders and arrange for delivery and bills to be sent.
1-800 Mattress Corporation, (2004 to 2009)
Retail Sales Manager; Gallery Development
As a retail showroom manager for 1-800 Mattress, I was instrumental in
increasing average ticket sales by 30% via in-store and e-commerce using
cutting edge sales techniques based on a consultative approach.
Additionally, as Liaison for Sales, E-Commerce, Marketing, and Product
Development I coordinated initiatives designed to expand and support
Mattress Gallery dealers and grow overall market share.
. Developed and placed new POP promotion reversing a major sales decline
in the bedding accessories segment.
. Converted several previously unaffiliated furniture retailers to the
Mattress Gallery Program, generating new revenue in a cost-efficient
manner and without traditional overhead costs.
IRA Business Plan Funding (2007 to 2009)
Freelance Business Plan Writer
. Worked with clients in various industries to develop a well-formatted
business plan for investors.
. Conducted client interviews, market research, and feasibility studies
to prepare customized plans.
. Developed pro-forma financials to show the scope of profit and loss
over a five year period post funding.
EDUCATION
Textile Development & Marketing
A.A.S: GPA: 3:36, cum laude; Fashion Institute of Technology, NY, NY