Customer Service Accounts Payable
Resume:
Tracey A. Howard
Gordonville, PA 17529
717-***-**** (h)
717-***-**** (m)
**********@*****.***
OBJECTIVE I would like to secure a position, within the Accounting
Department.
QUALIFICATIONS
08/10/09 - 05/11/10 : WESTCODE INC, West Chester, PA
Finance
Accomplishments: After two months, of employment, I was handling the
entire A/P Department. After an additional three months, I began training
for A/R and Collections.
I used the OSAS program at this company. Other programs used on a daily
basis were: Excel, MS Word and Outlook, which I used to create documents,
spreadsheets and to email and receive daily invoices and/or information
needed. I used IE to access Vendor Websites, UPS and FedEx Tracking and
other necessary information. I filled in for the Receptionist, when
needed, which included screening communication and phone inquiries,
maintaining and distributing files of pertinent information including
correspondence, reports, product literature. After two months of
employment, I was responsible for the entire A/P Department and all
responsibilities involved. Responsibilities included: Post and Audit
invoices (P.O. & Non-Inventory), Reconciliation & Auditing of Accounts,
Batch & Code Invoices, Collections, A/R Training, Expense Journal,
Management Reports, Vehicle Maintenance Reports, GST & VAT Tax
Spreadsheets, Corporate Credit Card Spreadsheet, Inventory Research &
Spreadsheet for Project Costs, Incoming Freight Charges, Rebates, Credits,
Debits, Month End Closing, Year End, Direct Ships, Reconcile Statements,
Sort mail, Follow-up on any Discrepancies, Manual Checks, Check Runs,
Remittance Advices, C.O.D. and Credit Card Purchase Orders, Petty Cash,
Credit Applications, W-9 and Tax Exempt Forms, Employee Advances, Travel
Expense Reports, Customer Service, Vendor Inquiries, Set up New Vendors,
A/P File Maintenance, Maintained all EZ Pass & Registrations for company
vehicles, Confirmed and Processed Payments on any Company Vehicles/Drivers
for Driving Violations, Maintained and Processed Payment for Company Cell
Phones, Trained New Employee, Special Projects for VP of Finance and other
Management Personnel, Worked with QA and Shipping/Receiving Dept on OS&D
issues, Filing and all other duties, which were the responsibility of the
A/P Dept., including all three of our facilities. With being responsible
for the entire A/P Department, I was very organized, with ample attention
to detail. Good judgment and strong decision-making were also attributes,
I provided. I dealt with customers and vendor on a daily basis and had
very strong interpersonal skills.
08/08 to 03/09: YALE ELECTRIC SUPPLY, Lancaster, PA
Accounts Payable Coordinator
For all A/P information, the BluVista program was used at this company. I
used MS Word, Works, Excel and Outlook for the programs to create
documents, spreadsheets and emailing, Internet Explorer for UPS Tracking
and customer websites. I posted and audited invoices, reconciliation,
batched & coded, expense journals, management reports, incoming freight
charges, rebates, credits, debits, month end closing, remittance advices,
direct ships and reconciled statements. I dealt with customer issues and
vendor inquiries on a daily basis and had very strong interpersonal skills.
I investigated all discrepancies on invoices, including overages,
shortages, credits, damages and more. I was very organized, with ample
attention to detail. Good judgment and strong decision-making were also
attributes, I provided. I dealt with customers and vendor on a daily basis
and had very strong interpersonal skills. I used all office equipment and
did all the filing, for the IMARK invoices.
06/10/02 - 11/20/03: RITE-AID CORPORATE HEADQUARTERS, Camp Hill, PA
717-***-**** (Phone)
Accounts Payable Coordinator
AS400 Program was used to enter all data for A/P, the Rumba and Samtrak
programs were for other accounts that I assisted with. I used MS Word,
Works, Excel and Outlook for creating documents and spreadsheets. Internet
Explorer for UPS Tracking and websites that our customers gave us access to
for our accounts. I completed the Privacy Act & Rules course, the Excel
intermediate course and Access beginners. A regular day consisted of
opening and sorting mail, setting up vendor codes, coding and batching
invoices, entering invoices, investigating any and all discrepancies, such
as duplicate billing, overpayments, reimbursements, closed store issues,
new stores, Customer Service and more. I was trained on EDI but didn't do
this very often. Daily use of office equipment and filing were a part of
this job. I scheduled service calls and submitted payments for maintenance
at some of our stores. With being responsible for all of my designated
stores, I was very organized, with ample attention to detail. Good
judgment and strong decision-making were also attributes, I provided. I
dealt with customers and vendor on a daily basis and had very strong
interpersonal skills. When needed, I assisted other departments.
08/96 - 06/99: ECD SERVICES, Camp Hill, PA
717-***-**** (Phone)
Account Representative/Office Coordinator
Accomplishments: After three months of employment, I was given my own
account. I coordinated every aspect of this account.
Maives Program, MS Word, Works, Excel and Outlook, My responsibilities
included handling the entire John Deere Cross-dock Account, Asst with the
Phillip Morris Account, Data Entry, Inbounds/Outbounds, OS&D's, Driver CSR,
Prepared Driver Paperwork, Pickups, Returns, Scheduled Deliveries through
Fedex, Conway etc., Corporate Reports, Dealer Inquiries, Confirmations,
Monitored All Discrepancies, Maintain Proper Procedures for T/L,
Coordinated All Activities for this Account, Photocopy, Faxing, Scanning,
Filing, Assisted Other Accounts and Traveled for Meetings. With being
responsible for the entire account, I was very organized, with ample
attention to detail. Good judgment and strong decision-making were also
attributes, I provided. I dealt with customers and vendor on a daily basis
and had very strong interpersonal skills.
EDUCATION
Millersburg Area High School
Major: Business
Degree: Yes
REFERENCES
Gary Keller
717-***-**** (m)
Mata Rotz
717-***-**** (m)
Alice Crocker
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