Roxanne Lowery
**** ********* ***** . *******, ** 77048
PHONE 832-***-**** . E-MAIL ***********@*******.***
OBJECTIVE
SEEKING A POSITIVE WORKING ENVIRONMENT WHERE STRONG
INTERPERSONAL COMMUNICATION SKILLS AND TWELVE YEARS
OF INFORMATION TECHNOLOGY EXPERIENCE CAN SERVE AS A
SIGNIFICANT CONTRIBUTION TO MY TEAM.
SKILLS
STRONG COMMON SENSE, NATURAL LEADERSHIP ABILITIES,
AND EXCELLENT MULTITASKING SKILLS.
Proficient problem solving, organizational, and
troubleshooting capabilities as a result of six
years of help desk experience; and always focused
on improving efficiency in processes and
procedures.
recent Work experience
2004 - 2010 Zions Bancorporation Houston, TX
Identity Access Security Analyst II
Planned, coordinated, and implemented security
measures for over 85 applications to regulate
access in compliance of all audit requirements and
service level agreements; including least access
privileges, role based access provisioning, single
sign on implementation, remote access, and
separation of duties.
Conferred with established personnel and outside
vendors to discuss issues such as computer data
access needs, security violations, and compliance
requirements, and liaison for Human Resource
department.
Developed plans to safeguard both, computer files
and application access, against accidental or
unauthorized modification, destruction, and
disclosure and to meet disaster recovery needs.
Modified computer security files to incorporate new
software, correct errors, or change individual
access status.
Accomplishments:
Assisted in creating a streamline provisioning
process for all new employees and vendors, employee
transfers, and maintaining terminations.
Created all system and application access needed
for all new employees and vendors for over two
years.
Handled all aspects of physical security for Amegy
Bank.
Contributed to six consecutive years of passing all
internal and external audits including Ernest &
Young and SOX.
Education
Associate of Arts: Behavioral Science, San Jacinto
Community College (2008).