Customer Service Management
Resume:
D ustin Godfrey
Hahira, GA **632
********@*****.***
O BJECTIVE
I a m interested in a position within your organization, where I can utilize
m y skills and knowledge to further advance the success of your company. I
a m productive, efficient, motivated, and have a solid and proven work
h istory in the S ale s, Customer Service, Management a nd M arketing field.
E MPLOYMENT HISTORY
C oca-Cola Enterprises Inc.
Bulk Merchandiser
July 2007- June 2009
• Build and maintain product displays in compliance with company
s tandards.
• Meet customer service expectations through daily communication,
problem resolution, and appropriate follow up.
• Maintain appropriate product levels in beverage sections and
t hroughout accounts including shelf allocation and cold equipment.
• Maintain clean and organized back-room and manage trade breakage
i n assigned accounts.
• Transport, replace and maintain Point of Sale advertising as
a ppropriate for account.
• Maintain merchandising standards while rotating products each time
i n designated accounts.
Adventure Parks Group, LLC
Wild Adventures Theme Park and Cypress Gardens Adventure Park
Assistant Marketing and Promotions Coordinator
April 2002- June 2007
• Assisted the President and CEO with daily functions of both
parks.
• Assisted the VP of Marketing and Entertainment with daily
f unctions including, but not limited to updating media contact
u pdate, creating databases, and creating advertisement
s chedules.
• Obtained information for promotions to create a relationship
w ith businesses to promote the park.
• Implemented all purchase orders to radio stations for trade in
a dvertising.
• Complied information and transferred information into the
p urchasing order system to help with product shrinkage, and
i nventory control.
• Worked alongside the Restructuring Manager on
e mployee/employer relations.
• Created an employee survey to increase park morale and
s atisfaction
• Researched and complied information for MSDS at all work
l ocations as regulated by OSHA.
• Maintained brochure distribution to hotels via mail and email
r equests.
• Created and maintained weekly schedules of events,
e ntertainment, and product knowledge for Wild Adventures and
C ypress Gardens customers.
• Organized and supervised all Special Events, such as.
K idzpalooza, Phobia, Taste of the South, and Christmas
Wonderland.
• Worked backstage during concerts at Wild Adventures and
C ypress Gardens, such as, but not limited to, catering,
s cheduling meet & greets, selling merchandise for artists.
• When needed, worked in different areas of the park such as Food
S ervice, Guest Services, Merchandise, Attractions.
E ducation
Valdosta Technical College
March 2007
Diploma, Marketing Management Administration Specialist
• Major: Management
• Minor: Marketing
Related course work: p ersonnel management, business management,
s mall business management, merchandising management, fashion
m erchandising, visual merchandising, advertising buying, selling,
e conomics, accounting, marketing, and sales.
References available upon request
Contact this candidate