Don T. “Terry” Wilson

***** *. ***** *. ***

Broken Arrow, Oklahoma 74011

918-***-**** Home 918-***-**** Cell

abh279@r.postjobfree.com

SKILLS: Excellent communication skills, both written and verbal. Ability to work well with others and

independently, ability to establish rapport with customers and team members. Learn new methods quickly and

adapt to the changing business market. A team player, very loyal and dependable.

EMPLOYMENT

Telecommunication Account Manager - West Corporation

Worked for client Qwest Communications: Telecom work with sales reps and customers as an account

service representative managing over 40 customer accounts (average monthly billing of 1.3 million).

Answered incoming calls from customers and sales reps, researched questions pertaining to product

and services, ordered service, validated information and tracked invoices to completion, troubleshooting

any issues that developed. Reviewed the account billing and rectified any billing errors. Kept sales and

engineering apprised of any issues pertinent to their departments. Maintained records according to

corporate standards.

Security - Assistant Manager– Promenade Mall

Worked in all phases of security. Managed, scheduled and supervised 15 employees. Worked camera

room doing surveillance, wrote reports, set post orders, trained new employees as well as ongoing

training for current employees. Verified time sheets, calculated allocation of hours to needs of the mall

traffic.

Human Resource Field Recruiter Staff Assistant - American Airlines

Helped establish A & P recruiting office for Tulsa Base; Coordinated efforts of recruiters. Managed

database for resumes; initial screening of potential applicants; scheduled interviews, made travel

arrangements, followed up background checks. Scheduled interviews with department supervisors.

Assisted HR personal as needed with other duties as they arouse.

Minister

Served as Senior Pastor in Churches in Oklahoma and Texas. Managed paid and volunteer staff to

achieve goals. Planned and promoted special events within the church and the community. Kept

records, prepared monthly and budgets, Was Key speaker at church as well as community events.

Served as president of local ministerial association, DJ'd two weekly radio programs. Kept further

relationships with the local community by serving as referee for football and basketball. Served as the

President of the local Chamber of Commerce.

Human Resource Manager - Titche-Goettinger

HR Manager of Store of 450 employees, interview for all levels of employment, salary evaluations,

payroll evaluations, benefits, administered testing, in charge of training, recruit on College campuses

for executive trainees for buyers and managers, managed staff of 5 including training and medical.

Employment Representative and Recruiter - Collins Radio (Rockwell Collins)

Recruited at trade schools, evaluations, worked closely with company and union reps in recruiting.

Traveled to colleges recruiting Draftsmen, Electronic Techs, Machinist and various other trades, spoke

at Trade Schools graduation. Represented the Company at trade schools and job fairs, worked closely

with the professional employment recruiters when traveling to schools to make sure we hired the

appropriate candidate, administered job testing of applicants in office and on the road.

EDUCATION

BS Degree Southwestern Assemblies of God University Waxahachie, Texas

CLEET Certified – Armed and Unarmed

Contact this candidate