Project Management

Lisa D. Shinn, MBA, PMP, CIW, MOM

**** ****** **** **.

Elkview, West Virginia 25071

Home: 304-***-****

Mobile: 304-***-****

*********@********.***

OBJECTIVE

PMP, MBA and MOM -- two sons (one with a disability) seeks to obtain a full-

time position with an organization which provides the opportunity to

contribute by utilizing and expanding upon experience, training, and

capabilities in not only my IT, Project Management, and Business Management

experiences, but also utilizing the personal skills and knowledge I have

gained via my own life's adventures while fighting the struggles for

equality for my disabled son.

EXPERIENCE

April 2005 to August 2010 Force 3, Inc. Charleston,

West Virginia

Project/Problem/Change Management & DR TEAM LEAD April 2005-

August 2010

Team Leader of the project, problem and change management

functional areas and disaster recovery for the IT infrastructure

managed by HP in a large data center for all of HUD.

Responsibilities include participation in creation of IT

Governance and Process Improvements, providing guidance and

leadership of technology service delivery and process

improvement for IT architecture, supervision and assignment of

activities to staff members.

Additional responsibilities include:

. Proactive leadership and interpersonal skills to ensure the

efficiency and integrity of IT architecture is followed to

extent of compliance with IT standards.

. Lead Project Manger responsible for managing the migration

and coordination of technology projects through shared

technology environments with successful history of

implementation.

. Required to lead multiple simultaneous projects.

. Lead Problem Manager which facilitates cross-functional team

coordination, communication, and problem resolution among

technology service areas and customers.

. Lead Change Manager participating in cross-discipline teams

assembled to research and analyze recommended changes to the

IT architecture.

. Contributions to data warehouse information obtained for

configuration management.

. Manage daily oversight and review of technology work request

and project planning initiatives which involve the use of

strategic technology partners.

. Knowledge of customer's platforms including operating

systems, databases, application as pertinent to IT

architecture design.

. Detail-oriented with excellent ability to collect, compile

and create detailed documentation describing application or

system requirements.

Achievements:

. Assisted in creation of the Service Management Plan (SMP)

including Service assurance and Service controls as a system

which is planned and coordinated with systematic activities

to confirm the program and customer requirements are met, and

products and services satisfy HUD's needs. The successful

creation of the SMP has led the company to obtain the ISO/IEC

20000 certification.

. Creation and maintenance of Project, Problem and Change

Management processes as they pertain to the Quality

Management System and ITIL standards.

. Designed Project Management Methodology Guidelines including

the phases of a SDLC, project typing, milestones, and project

templates

. Successfully implemented large-scale projects including

virtualization of HUD's MVS Tape System which contained over

800,000 tapes and modernization of the Open Systems

environment consisting of over 500 server

1999 to April 2005 NiSource Inc. Columbus, Ohio and

Charleston, West Virginia

Office of the CIO Analyst 2002-

2005

Strategic resource for creating and implementing IT Governance

processes and practices within Corporate IT in alignment with

strategic goals and objectives. Additional role as a Project

Manager with responsibilities including management of internal

IT application and infrastructure projects. Further

responsibilities include:

. Key participant in the development of long-range plans,

including IT strategies and architectural guidelines.

. Assisted with internal auditing and compliance of the

Sarbanes-Oxley Congressional Act

. Acceptance and usage of the COBIT framework

. Development of performance management processes and

generation of monitoring reports (metrics) based on best

practices and benchmarking

. Analyzing IT enterprise-wide processes and recommending

improvements

. Facilitating the identification of project interdependencies

and synergy opportunities

. Participating as a technology representative in cross-

discipline teams assembled to research and analyze technology

issues

Strategy Analyst/Web& Notes Developer

2001-2002

Core member of the NiSource Information Technology Project

Management Team with the following duties:

. Developing strategies and plans related to client, server and

network infrastructures

. Assisted in the development of procedures and processes

pertinent to IT management

. Evaluated design and strategy proposals offered by the

business units and then made best business decisions based on

the presentations and proposals delivered

. Communicated project updates and feedback to IT management

and the associated business units

. Served as the lead designer for the Strategy, Security and

PMO organizations

. Responsible for the design and development of multiple

internal websites

Program Management Office Analyst 2000-2001

Responsible for ensuring standard project methodology was

developed, maintained and applied to all application

development. Activities included:

. Redesigning Project Methodology Processes & Procedures

. Evaluation of project resource requirements against resource

availability in order to increase the credibility and

reliability of the proposed master project plan

. Maintained, monitored and analyzed project issues and risks

to determine the cost benefit of each initiative

. Provided training for users of the project methodology and

PMO core processes

IT/T Specialist 1999-

2000

Served as a core member of the Columbia Gas Transmission IT

department with responsibilities including:

. Development and maintenance of the Strategies and

Architecture website

. Creation and refinement of business IT strategies

. Compilation and reporting of IT/T metrics data

. Assisted in the development of guiding principles, policies,

guidelines and strategic action plans

EDUCATION

University of Charleston, Charleston, West Virginia

Masters of Business Administration (MBA) October 2008

West Virginia University Institute of Technology,

Montgomery, West Virginia

B.S. Management Information Systems (Management Science

Minor) December 1999

B.S. Business Management (Computer Information Systems

Minor) December 1999

PROFESSIONAL AFFILIATIONS, AWARDS and CERTIFICATIONS

. PMP - Project Management Professional

. ITIL - Certified in ITIL Foundations

. PMI - Member of Tri-State Chapter

. NAPW -- National Association of Professional Women

. CIW -- Certified Internet Webmaster

. Government Security Clearance - Confidential

. KS&A - Knowledge, Support & Action ($0 Pay)

. AAKSIS -- American Association for Klinefelter Syndrome

Information & Support ($0 Pay)

. WVDDC PPP - West Virginia's Developmental Disabilities

Council's Partner in Policy Making Program ($0 Pay)

. Fairshake Network ($0 Pay)

. COPAA - Council of Parents Attorneys & Advocates ($0

Pay)

**Salary is negotiable

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