Kailei Wiles
**** ****** **. ******, ** *****
248-***-**** abh20k@r.postjobfree.com
Objective: to obtain a career that will provide a challenge and render a chance for growth.
July 10- Present Howell Mobil Howell, Michigan
Cashier
Starting, stopping, prepaying pumps, the cleanliness of the store, and making coffee. Answering the
phone, constantly making list for ordering, running the till, performing a store wide cigarette inventory
every shift. Selling multiple types of lotto, covering shifts for those who needed it and for when we were
severely understaffed. Helped get the new store up and running, working 10+ hour shifts, holding myself
and the other employees accountable. Assisting the new vendors, counting in product, paying the vendors,
delivery guys, and payouts Maintaining constant communication with the Owner/store manager on
deliveries, stock, progress on sales as well as sending him the daily and hourly sales reports, etc.
May 09- Feb. 10 Holiday Inn Resort on the Beach Galveston, Texas
Guest Service Agent
Answering multiple phone lines, running the PBX system, sending and receiving faxes, as well as
maintaining constant communication with the two sister properties. Making, updating and cancelling
reservations. Keeping track of nightly room inventory, ensuring guest satisfaction and quickly resolving a
complaint when necessary. Communicating with the general manager, revenue and sales managers, bar,
kitchen and housekeeping staff, as well as many other important tasks.
May 08- Oct. 08 Rue 21 Howell, Michigan
Part Time Assistant Manager
Completing daily paperwork, creating the employee schedule, supervising the sales floor as well as
running the till and the nightly bank drops. Handling customer issues, motivating the associates,
completing the daily stock while also organizing, maintaining visual standards, completing the weekly
mark downs. Meeting the hourly, daily, and perfume sales goals, interviewing possible candidates,
keeping hourly communications with the other stores while holding them accountable to their sales goals
also, as well as other important duties.
Feb. 07- Nov. 07 Subway Northville, Michigan
Closing Manager
Completing nightly inventory, preparing the food for customers, switching out the coolers with inventory
as well as stocking for the next day, running the registers, nightly cleaning of the store, caring for
customers and their needs, taking orders over the phone, as well as other duties.
REFERENCES
Brenda Jaeggi 281-***-****
Charity Craven 409-***-****
Robin Douglas 517-***-****