Administrative Assistant High School
Resume:
Donna R. Anderson
Suitland, MD 20746
OBJECTIVE: To acquire a position as an Administrative Assistant / Financial
Service Rep
EXPERIENCE:
. Administrative /Endodontist Assistant/ Chair side
June 2010 - November 2010
Coordinate with various staff for operational support activities of the
unit; serve as a liaison between departments and operating units in the
resolution of day-to-day administrative and operational problems.
Provide administrative/secretarial support for various
departments/divisions such as answering telephones, assisting visitors
and resolving a range of administrative problems and inquiries.
Operate desktop computer to compose and edit correspondence and memoranda
from dictation, verbal direction and from knowledge of policies of
established departments/divisions; prepare, edit and distribute agendas
and minutes of numerous meetings.
Schedule and coordinate meetings, interviews, appointments, events and
other similar activities for Doctors, which also include assisting chair
side with patient.
. Owner Operator, Little Stars Daycare
June '06- April 2010
I assumed the responsibilities necessary and requirements to meet Legal
responsibilities considered when operating Little Starz Daycare business. I
abided with the rules and regulations of Prince Georges County I am CPR and
first aid certified. I Supervised staff, made sure children were safe,
Arrange schedule for playtime. Change diapers of infants and toddlers;
following proper health guidelines. I read to children and taught simple
painting, drawing, games, handwork, and songs. Taught children to share and
to be giving, patient, and understanding of others. Assist in preparing and
serving meals and drinks to children. Correct children when needed,
following rules of day care center and/or parents. Encouraged children to
care for and pick up toys, books, and clothing. Taught children about good
health and personal habits, such as eating, resting, and toilet habits.
Supervise rest periods and change sheets on cribs or cots when needed. Make
sure school age children complete homework.
Wash and sanitize toys and play equipment. Keep records of child's progress
and discuss child's needs with guardians. Watch children with special
medical needs and call for medical assistance when needed. Place or lift
children into baths or pools. Make sure supplies are ready for scheduled
activities and that toys and other play things are put away.
. Loan Counselor, Bogman Mortgage Inc.
Oct '04- July '05
As a loan counselor I worked with persons who are either having trouble
paying a current loan or are having a difficult time meeting the
qualifications required for more traditional loans. As a loan counselor I
attempted to protect the interests of the financial institution while still
finding a means of helping people manage their finances in such a way that
a financial crisis can be avoided.
For persons who wish to obtain a loan, I evaluate the relevant factors of
the current and past financial condition of the borrower. As part of the
evaluation, I took into consideration such factors as current income versus
current expenses, the age of the negative information found on credit
reports, and the incidence of late payments over the last year. After
review, I was able to suggest lenders who provide loans to consumers with
less than ideal credit. While these loans tend to carry a higher rate of
interest to help the borrower improve the credit rating, once the loan has
been paid in full.
My goal was to explore options that will allow the consumer to avoid
defaulting on the loan. This may include working with the lender to
refinance the outstanding balance, creating smaller monthly payments. In
other cases, I was able to authorize a short grace period to allow the
consumer to catch up the back payments. I also maintained the goal to
preserve the working relationship between lender and borrower if at all
possible.
. Loan Processor, Greater Washington Mortgage Company
July '03- Sept '04
I worked very closely with the loan officer to assist in getting the loan
to fund.
I prepared files for presentation to the underwriter and I gather all
required documentation.
I made sure all proper documentation was included, that all numbers are
calculated correctly and double-checked, and that everything is stacked in
the proper order. As well as processed loans. Kept loan officers informed
about the status of the loan process.
Often times I acted as a mediator between the investor and all other
parties involved in the loan process.
Managing administrative duties; managing operation of office switchboard;
maintaining and organizing client information and updating filing system;
word processing; typing correspondences; scheduling appointments;
coordinating meetings; processing mortgage loans with emphasis on
conventional loans; and supervising incoming and outgoing of tax documents
while communicating with tax authorities and third party vendors.
. Department Processor, BF Saul Mortgage
1995-2000
I provided support services to several loan officers; preparing and
maintaining the filing system; organization, preparing and editing of
documentation.
One of the main tasks was to get the potential borrowers file prepared and
ready to be sent to the underwriter. I made sure that the customer's file
meets the lenders guidelines with all required documentation. All
information stacked in a certain order makeing sure that no mistakes are
found. I also completed background check on the borrowers credit report to
see all of the debts they have acquired and how likely they are to pay the
mortgage.
. Loan Officer, United Lending Services
1997-1999
I checked pre-qualifies and processes credit and loan applications. To see
if he/she works for banks, trust companies, credit unions and similar
financial institutions. After gathering personal information from
individuals and businesses, I tried to find out each borrower's
creditworthiness and repayment capability, and guide the prospective
applicant to better qualify for the best loan that suits his/her special
circumstances. I walk the borrower through the process of applying for a
loan, either through a telephone call or a formal meeting, to discuss basic
information and probable loan alternatives applicable to the applicant. I
help the client fill out the loan application form correctly.
EDUCATION:
. Maryland Dental Assistant School, Accokeek, MD
April 2010
. Certification as Dental Assistant
. Currently in school for x-ray certification
. Yorktown Business Center, Landover MD
1989-1989
. Office Automation and Administration course
. Enterprise High School, Nogales, AZ
Feb. 2010
. High School Diploma via online
. Honor Roll Student
OTHER QUALIFICATIONS:
Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint
Contact this candidate