Customer Service Training
Resume:
Donald W. Gumm
Oklahoma City OK, 73159
******@***.***
To whom it may concern,
Enclosed please find a copy of my resume for your consideration. My work
history includes an extensive background in the support of technical
equipment including electronic, electro-mechanical and optical equipment.
This experience also includes the use of precision measuring equipment,
both electronic and mechanical. I am also experienced in the photographic
arts and have experience in training technicians and end users. My current
position involves project management and installation of emergency call
systems including low voltage wiring and installation of computer driven
systems. I would like the opportunity to visit with you regarding a
position with your company as I believe that I possess the skills and
experience to make a positive contribution to your staff.
It is easiest to contact me during work hours on my cell phone 405-***-****
or by e-mail at ******@***.***.
Thank you for your consideration.
Sincerely,
Donald Gumm
2529 SW 69th ST. Phone 405-***-****
Oklahoma City, OK E-mail ******@***.***
73159
Donald W. Gumm
Vision My personal strengths include an extensive
background in the support of technical equipment,
training and public relations. I also have
significant experience in graphic design,
photography and digital image manipulation.
Work experience 2007-Present CISCOR (Convergent
Integrated Systems Corp.)
Project management of new emergency call system
installations.
Installation of head end equipment and testing of
new systems.
Training customers on operation of system and
software.
Technical support of new and existing systems.
2005-2007 Sportsman's Warehouse Oklahoma City, OK
Management of department personnel.
Inventory control and management of store rooms
Creation of displays, signs and fixtures
Customer Service and daily sales reports
2000-2005 Gordon Dinsmore Studio Oklahoma City, OK
Graphic design for website creation and other
digital media, digital image manipulation using
Adobe Photoshop CS and related software.
Technical support of computer systems. Camera
equipment service (film and digital) and custom
equipment design.
Evaluation of new software and training on software
and new processes to production staff.
Received $600 bonus in May of 2004 for recovering
image data from a memory card deemed
"unrecoverable" by two data recovery services.
1988-2000 Professional Camera Service Oklahoma City
Owner
Camera and microscope service, parts ordering and
inventory, creating custom photographic equipment.
1985-1988 Nutech Business Systems Oklahoma City
Director of Technical Services
Support of computer hardware, software and related
peripherals, facsimile equipment, copier control
systems and electronic copyboards. Training of new
service personnel and customers on equipment and
software.
1982-1985 Commercial Business Equip. Oklahoma City
Service Manager
Coordination of both field and in-shop service of
typewriters, word processors, calculators and
computer equipment. Training technicians and
customers on new equipment. Maintenance of parts
inventory.
Education 1987 Moore-Norman VoTech Norman, OK
Basic Camera Maintenance
1980 Moore-Norman VoTech Norman, OK
Electronics
1977 U.S. Grant High School Oklahoma City, OK
480 hours factory training on a wide variety of
office machines and computers.
Volunteer Neighborhood Alliance of Oklahoma City:
experience Neighborhood association startup. Held workshops
on Neighborhood Association Startup and Volunteer
Patrol Methods.
Hillcrest Neighborhood Association: Founding
member and President for four years.
Scout leader for 15 years.
Boy Scout Troop 188: Scoutmaster
Cub Scout Pack 33: Cubmaster, Den Leader, Webelos
Leader
Saint James Anglican Church: Founding member,
Senior Warden, Lay Eucharistic Minister, Youth
Group Leader, Musician
Hobbies Luthier - (design and build violins, cellos,
guitars and other stringed instruments)
Wood carving
Music
Photography (film and digital) Outdoor, landscape
Photomicrography
Contact this candidate