Real Estate Manager

Sabrina Taylor

Sabrina Taylor

***** ****** **** ** ************, FL 32225 904-***-**** ******************@*******.***

Career Summary

A devoted, proactive team leader with expertise in analyzing operations and maintenance to optimize service levels and increase overall profitability. Dedicated to

achieving maximize results by managing a growth oriented enthusiastic environment. Committed to developing new and existing relations while maintaining a

reputation built on superior service and uncompromising ethics. Experienced in managing organizational change with effective planning, attention to details and

advance marketing skills.

AREAS OF EXPERTISE

Tax Credit Compliance /Regulations Real Estate License & Property Laws

Established Interpersonal Skills Advanced Resident Retention Training

Proficient PC Knowledge /Training Comprehensive Operations Management

Experience

CORNERSTONE MANAGEMENT Jacksonville, FL

PROPERTY MANAGER 3/2008 to 10/2010

Established time management procedures to exceed occupancy goals and achieve maximum returns for investors. Responsible for analyzing financial data and expenses,

establish operating budget, and explain any of variance. Attracted traffic and increased community presence by developing persuasive marketing materials and mass email

advertisements. Enforce collection of rent payments on delinquent accounts by following company procedures before filing for eviction.

Created employee retention initiatives to provide mentoring, positive reinforcement, and to drive positive results.

Organized procurement strategies to successfully decrease expenses in excess of $500,000.00 by 26% in 2009 and 32% in 2010.

Determined needed rent increases by audit existing leases files, created renewal incentives to achieve maximum retention.

Created website for property that emphasized advantages of community amenities, monthly events, blog and allowed tenants to submit payments through secure

online payment system.

RIVERSIDE AVONDALE DEVELOPMENT ORGANIZATION JACKSONVILLE, FL

CLIENT SERVICE MANAGER 12/2005 to 12/2007

Assist with daily activities, service requests, and make ready priorities to ensure workplace success. Monitored contractor’s performance and ensured full compliance

with building regulations and safety standards. Coordinated with Regional Manager on property inspections, market surveys, advertising strategies, and traffic. Solicited

bids for capital expenditures and property improvements.

Generated over $12, 000 in contributions by building direct business to business alliances with partners for marketing campaign.

Organized monthly resident retention events to promote a positive tenant experience and incomparable community relations.

Responsible educating and mentoring employees in marketing techniques, Fair Housing laws, and closing skills.

BROOKWOOD CLUB APARTMENTS – JACKSONVILLE, FL

LEASING DIRECTOR 10/2003 to 10/2005

Responsible for the leasing teams overall success and maintaining 90% closing ratio, following up with email contacts, thank you notes, and phone calls. Provided

reinforcement to leasing team when appropriate and initiate weekly meetings to discuss market survey and closing goals. Organized and maintained monthly resident

renewal concession logs, renewal incentives, and contacted 60 days prior to lease expiration to schedule annual walk through.

Increased occupancy from 78% to 92% within 3 months of start date by implementing closing procedures, continually following up, and overcoming objectives

to close the sale.

Increased renewal rates significantly by addressing complaints from residents, provide solutions regarding maintenance and follow up to ensure satisfaction of actions

completed.

Received “Certificate of Excellence” for maintain 90% closing ratio for 12 consecutive months.

THE HUNTINGTON AT HIDDEN HILLS APARTMENTS JACKSONVILLE, FL

LEASING AGENT 07/2001 to 10/2003

Greeted all quest with welcoming positive atmosphere, ensured club house amenities were clean, working properly and stocked. Pre qualify

and determine eligibility for applicants in accordance with Tax Credit requirements and procedures for annual re certification. Walked

and scheduled make ready units for turnkey, document any damages, and when necessary sent certified claim of deposit.

Facilitated the conversion from conventional to a Tax Credit 501c3 by conducting onsite tenant interviews, lease file review, and third party income verifications to

determine eligibility.

Increased occupancy from 89% to 98% and maintained 97% 99% occupancy for entire employment.

Received “Employee of the year” award for commitment and dedication to the property and residents.

Education

The Florida Real Estate Institute, Florida Real Estate License, 2009

Florida Community College, Florida Real Estate laws, 2007 2008

The Stenotype Institute of Jacksonville, 2004

Florida Bonded Notary, Expires 2011

NALP, National Apartment Association Leasing Professionals, 2003

Computer Skills

45 WPM, Adobe, AMSI, MRI, QuickBooks, Microsoft Office, Word, Excel, Power Point, Office, Outlook, Interactive Web Page Design.

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