Customer Service Sales

Hope C. Ngamelue

***** ********* ** *-****: *******@*****.***

Omaha, NE 68116 Cell Phone: 402-***-****

OBJECTIVE To obtain an internship or full time position in accounting,

management, and customer service

EDUCATION

University of Nebraska, Omaha, NE

•

B.S.B.A, Accounting, August 13, 2010

Overall GPA 3.776 (4.0=A)

Accounting GPA 3.668

Metropolitan Community College, Omaha, NE

•

Associate degree In business administration, May 2007

GPA 3.88 (4.0=A)

WORK EXPERIENCE

Global Connection Service Inc., Omaha, NE

•

Sales Assistant, October 2008 – April 2009

Replenished inventories

Sales and some clerical duties

Established close business relationship with customers

West Corporation, Omaha, NE

•

C.S.R Team Leader, August 2006 – October 2008

Received payments and applied credits to accounts

Resolved disputes on bills, placed orders

Provided troubleshooting for devices (phone)

Monitored team members’ performance

Provided feedback to management.

Pizza Hut, Omaha, NE

•

Customer Service Representative, August 2005 – July 2006

Received phone orders, made and served pizzas.

SUMMARY OF

QUALIFICATIONS

Experience in MS Word, MS Excel, MS PowerPoint, Internet and

•

Email

Can type 40 words per minutes (WPM)

•

Projects on preparing Journal Entries, Financial statements, ledger

•

accounts and budgeting in both private and government sector

School project using QuickBooks and Great Plains application in

•

creating companies, setting up payroll, creating purchase orders,

invoices, depositing and printing checks.

HONORS AND

ACTIVITIES

Dean’s list consecutively 2004-2007 and 2008-2010

•

Kappa Beta Delta Honor Society

•

Contact this candidate