Quality Engineer

GREGORY G. SCHNEIDER

**** ******** ****** *********, ** 48346 248-

***-**** *************@***.***

Quality Engineer Program Quality Manager Supply Chain Management

CAREER SUMMARY

A seasoned Supplier Quality Engineering Professional with over 15 years

experience in product engineering, manufacturing operations and program

quality management with a proven track record of success developing cost-

effective solutions for complex product quality concerns. Areas of

expertise include Root Cause Analysis, Corrective Action Preventative

Actions (CAPA), Advanced Product Quality Planning (APQP), Warranty Analysis

and Customer Interface Management.

KEY SKILLS ASSESSMENT

. Expert in crisis management and protecting the final customer from

issues related to quality, logistical and process capabilities.

. Accustomed to managing multiple projects and priorities in a fast-

paced, high-volume manufacturing environment.

. Organized and detailed-orientated team leader able to work under tight

deadline pressure while consistently delivering project timing and

quality goal initiatives.

PROFESSIONAL EXPERIENCE

VAN-ROB INCORPORATED - Toronto, ON

Supplier Quality Engineer- Lordstown Assembly

July 2010 to Present

Lead in-plant corrective action activities for a Tier I supplier of

structural body stampings and welded sub-assemblies during launch for the

Chevrolet Cruze program. Participate as a core team member in the APQP

process, coordinate engineering changes, assist with product development

activities and recommend improvements to the manufacturing process.

* Single on-site GM customer support responsible for 5 Van-Rob North

American manufacturing facilities representing $28 million in supplier

contracts.

* Resolve customer quality issues through root cause analysis,

containment activities and long-term corrective action plans.

* Work with APQP Manager's and associated departments coordinating APQP,

PPAP, GP12 launch activities.

* Negotiate PRR responsibility to determine PPM and cost recovery

percentages.

* Manage in-plant and off-site 3rd party inspection activities by

providing authorization, standardized work instructions and technical

support as required.

* Manage Tier II supplier sequencer activities resolving quality,

assembly, and logistical issues.

* Interpret engineering drawings to verify GD&T specifications and

initiate changes where indicated.

* Review incoming product, direct dock audits, control non-conforming

product and make final disposition on suspect material.

* Support Engineering Development initiatives and monitor PTR's.

GENERAL MOTORS CORPORATION - GM Technical Center, Warren, MI

Vehicle Systems Engineer - 24HR Concerns Detection Process

Feb 2005 - May 2009

Identified product quality concerns, determined root cause, implemented

containment activity and approved long term corrective action plans for

interior/exterior body structure/trim and HVAC system issues on launch,

captured test fleet and SORP vehicle programs. Responsible as the key

quality contact for all assembly Plant Quality Directors, Engineering

Group Managers and key Tier 1 supplier representatives by providing

immediate containment and problem resolution activities.

* Led quality assurance activities using 5 Phase corrective action plans

to ensure successful new product launches.

* Determined effectiveness of corrective actions by daily plant

feedback, internal vehicle audit reports, JD Power survey information

and field warranty metrics initiating additional changes where

necessary.

* Regularly interfaced with Engineering, Assembly, Purchasing and VSSM

Operations.

* Lead special warranty reduction projects to improve warranty and

customer satisfaction metrics.

* Supervised and managed five Service Operation vehicle audit

technicians in HVAC and interior/exterior vehicle trim areas.

GENERAL MOTORS CORPORATION - GM Technical Center, Warren, MI

Problem Resolution Process Engineer - Quality Function Support

Oct 1998 - Feb 2005

Managed the selection and implementation of 125 concurrent Full Size Truck

vehicle Engineering Program Number's (EPN) using the Single Issues List

(SIL) and the Problem Resolution Tracking System (PRTS). Chaired Current

Product Improvement Team (CPIT) meetings to support the Vehicle Line

Directors and Chief Engineers, Co-chaired the Vehicle & Process Integration

Reviews (VAPIR) and participated in Direct Run/Ergonomic Productivity

reviews.

* Responsible for all program engineering changes to chassis, body,

electrical, powertrain, quality and warranty supporting seven truck

assembly plants.

* Selection based upon Pareto analysis, program to plan objectives and

current engineering resources.

* Championed critical safety and customer satisfaction issues at bi-

monthly Engineering Director Reviews by providing in-depth technical

analysis, identifying key project road blocks and negotiating next

step action plans.

* Developed and launched under budget a Global GM Problem Resolution

Tracking System (PRTS) by consolidating separate GMNA, GME and GMDAT

quality systems into one common architecture delivering a one-process,

one-system approach improving program quality timing.

* Participated in weekly warranty return reviews to negotiate

responsibility and identified design and process improvement changes.

GENERAL MOTORS CORPORATION - Truck Product Center, Pontiac, MI

Mid-Size Truck Program Controller - Truck Engineering

Apr 1994 - Oct 1998

Managed the vehicle development process and provided vehicle program

quality, timing and engineering resource data to Chief Engineers,

Engineering Group Managers and Product Planning Managers.

* Achieved 100% of vehicle program quality parameters by authoring and

implementing a new model year program plan which supported the five

year business plan.

* Evaluated changes to approved content for impact on the program

quality plan and business case.

* Met timing targets by establishing strong communication links with

Engineering, Planning and Vehicle Line Executives teams enabling

effective decision making.

EDUCATION

MBA, Central Michigan University, Mt. Pleasant, MI

BBA, Western Michigan University, Kalamazoo, MI

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