Sales Representative

April Rae Kappus

*** ******* **** *** *******, TX 78260

*****.******@**********.*** Cell: 210-***-****

Objective: Sales representative seeks an opportunity to utilize skills in dynamic and

success driven environment within the healthcare industry

Service Uniform, San Antonio, TX February 2009- August 2009

Outside Sales

• Maintained and expanded client base

• Increased sales by dedication to client needs

• Success in cold calling and door to door sales

• Ability to close the sale

• Prompt follow up on customer’s concerns, orders, and complaints

• Tracked sales visits and expenses efficiently

Grainger, San Antonio, TX March 2008 – January 2009

Sales Associate

• Responsible for growing new and unassigned accounts by developing strong

customer relationships

• Uses the SAP system to provide information on pricing, availability and

alternate product selection to complete customer transactions.

• Works effectively with others in a team environment to accomplish goals and to

identify and resolve problems

• Meets established volume for number of calls taken and can adhere to a strict

schedule

• Resolves customer problems promptly and accurately in a manner that will retain

and promote customer loyalty

• Utilizes effective probing and listening skills to generate lead opportunities

• Identifies cross-sell opportunities and successfully convert inquiries into orders

• Branch leader in TripleGuard Warranty sales

Walgreens, San Antonio, TX August 2006 – March 2008

Certified Pharmacy Technician

• Counsels patients and responds to their prescription needs

• Broad knowledge of prescription drugs

• Manages inventory and stock on daily basis

• Maintains direct contact with doctors and insurance companies

Costco Wholesale, San Antonio, TX July 2004 – August 2006

Marketing

• Sold memberships- new memberships and upgrades

• Promoted the company at outside events

• Sold the highest executive upgrades of existing memberships in the region 9

months in a row

• New membership status sales equaled 40% in executive (top) status

The Children's Shelter, San Antonio, TX April 2004 - Present

Volunteer

• Volunteers monthly

• Assists with children’s activities

Education:

Texas State University, San Marcos, TX

Accepted into Communication Disorders Program 08/2009 - Current

University of Texas at San Antonio, San Antonio, TX

Bachelor of Science - Biology, August 2007

Young Business Leaders of America- Member 2002 to present

Golden Key International Honors Society- Member 2002 to present

Skills:

• Comprehensive knowledge of prescription drugs

• Experience with prescription or medical device insurance billing

• Proficient knowledge and experience in closing the sale and identifying future

opportunities

• In depth knowledge of SAP, Microsoft Excel, Microsoft word, and Powerpoint

• Excellent verbal and written communication

• Successful experience in marketing and sales

• Positive attitude and exceptional team player

• Solid, strong background in creating and maintaining customer relationships

***References available upon request

Contact this candidate