Administrative Assistant Technical Support

Kristi Gutknecht

*** ***** ******, *** *********, California 94131 267-***-****

********@*****.***

Summary Clever, detail-oriented fast learner with proven history of data

management, office experience, and written communication skills.

Professional

Experience Fire and Casualty Insurance Representative (10/10 to current)

Interpreted customer needs; proactively sought new business contacts;

continually learned/trained new business and technical information to

remain up to date.

Assistant Librarian, Roslyn Library (6/08 to 07/10)

Served 150 patrons daily, created and managed special collections,

dispatched reserves and requests, learned mending and processing,

administrated a database, researched reference questions, created

funding-raising initiatives.

Administrative Assistant, Kelly Services (6/07 to 6/08)

Provided administrative assistance; reception, filing, created and

maintained databases, coordinated office tasks.

Language Arts Counselor, Upper Moreland Parks and Recreation (Summer

06)

Created and taught a fun and engaging reading and writing program to

children age seven to fourteen.

Classroom Aide, Springfield School District (11/04 to 6/05)

Aide in K-4 computer classes; communicated directions and monitored

students; gave input regarding classroom activities.

Volunteer Researcher, Fonthill Museum (12/03 to 6/04)

Co-wrote federal grant proposal and conducted research for restoration

project; summarized research in writing for tour guides to convey to

guests.

Consultant, Temple University Scholars' Information Center (9/02-8/03)

Provided technical support to faculty and students; performed

administrative duties to aid supervisors in daily operation of lab.

Licenses California Fire and Casualty

California Ethics and Code

Education Seton Hill University, Greensburg, Pennsylvania

Master of Arts, Creative Writing

Temple University, Philadelphia, Pennsylvania

Bachelor of Arts, Psychology.

Skills Proficient in Microsoft Office suite, Adobe Photoshop and Illustrator,

Dreamweaver, email, Internet, database, research experience. Organized,

detailed, strong work ethic, multi-tasker. Excellent oral and written

communication skills, problem solver, takes initiative.

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