. Michael Eubank, PMP
Tel: 636-***-**** **********@*****.***
. Technology Leader / Project Management Professional
Consultative Project Manager IT Business Strategist Client
Relationship Development
PMP certified project manager with a strong IT service management and
security background. Serve as a technical lead on the development and
implementation of comprehensive engagements requiring strong planning and
budgetary management skills. Skilled in creating and managing project
plans, and resources to facilitate the timely delivery of technology
engagements. Recognized as a committed team leader with the ability to
guide the personal and professional development of staff to drive high
performing teams. Core competencies include:
? Project Planning / Development / Execution ? Vendor /
Subcontractor Management
? PMO Creation ? Establish PMO Procedures and Reporting
? Technology Infrastructure / Migrations ? Assessments /
Feasibility Studies
? Budget Development / Management ? Issue Management /
Resolution
? Partnerships / Strategic Alliances ? EVM
? Team Leadership / Growth ? Client Presentations
? ITIL ? SDLC
. Professional Experience
Verizon Business, St. Louis
Project & Program Manager June
2010 - Present
Leading several internal and external teams on an effort to leverage
applications and SAN HW (CX4's) to ensure failover and failback
capabilities for an international publisher. This is a large effort
encompassing 2 datacenters (cross continental), significant resources and
an extremely compressed timeline.
Lead a team to create a disaster recovery methodology (for both the Oracle
Db's and infrastructure, along with dozens of mission critical applications
on the infrastructure) for a leading retailer to include both their online
transactional database functions but also data center processes and
procedures to failover and failback in the event of a disaster.
Lead another team from an international chemical manufacturer in creating
and implementing a disaster recovery methodology for both infrastructure
and applications. This project includes both technical documentation as
well as creating the physical environment for the project.
Monsanto, St. Louis
Jan 2010
- March 2010
Project Manager
Lead a global team responsible for the conversion of over 150 applications
currently running on the Domino platform and migrated them over to the
Microsoft Office SharePoint (MOSS 2007) platform.
Lead a team of 12 onsite resources with 50 off shore resources (teams in
India and Viet Nam) utilizing SDLC, Agile, Scrum and PMI methodology.
. Establish a project PMO to work with 3rd party vendors, on site teams
and management to ensure effective communications and escalations of
issues as needed.
. Worked with Subject Matter Experts (SME's) to ensure the successful
build out of the physical infrastructure needed to support the project.
. Partnered with the companies legal department to ensure compliance
with all necessary regulations (surrounding data retention, data
warehousing, etc).
IBM GLOBAL SERVICES, Cleveland, Ohio January, 2005 - November, 2009
Project Manager
Provide technology expertise to manage client engagements from inception
through successful delivery. Work with clients from various industries,
including the financial, entertainment, medical, and manufacturing sectors.
Establish project blueprints, draft statements of work, lead project
meetings, and manage substantial budgets and resources to facilitate timely
delivery.
Regarded as a consummate team player and effective communicator to empower
high performing teams. Support new applications, processes, and lines of
business to fuel cost savings and resolve technology and organizational
issues.
Client: Walmart
November 2008 - November
2009
Lead a team of 14 onsite resources and 70 national technical resources
including some offshore (India). The methodologies used for this project
were primarily PMI and some Agile (for the App Dev portion of the project)
as well as SDLC throughout the entire project.
Lead an extremely large, complex and challenging project with TCV (total
contract value) of $110 million. The scope encompassed both a hardware roll
out component (75% of project) as well as application development in
support of the roll out (25% of project) and support of the business
critical applications.
Scope included a significant application development effort crossing many
platforms for business critical applications including COTS and custom
applications. Several PM methodologies were used on this project including
Agile, PMI, Scrum, etc.
Established a PMO consisting of 6 Project Managers as direct reports as
well as 8 project administrators and 70 technical resources. As part of the
PMO creation, metrics and methods were enacted (such as EVM, etc) to
actively monitor as well as trend metrics throughout the life of the
project.
Provided ongoing leadership and management for both the internal and client
teams to ensure a successful global implantation.
Responsible for P&L of entire project.
Client: Atlantic Media Company
June, 2008 - September, 2008
Lead a team of onsite resources and off site personnel responsible for the
architecture and design of the IT Infrastructure used to cover the
Democratic and Republican national conventions.
. Components of this project included site surveys, technology design
and the ability to work with several disparate groups with competing
interests and agendas.
. This project also included the design of the networks, the physical
implementation of the designs, the support of the IT environment before,
during and after the events.
( Due to the time sensitive nature of the news reporting and
associated coverage (TV, Radio, Web, Blog,etc) this project necessitated
having multiple risk mitigation plans as well as a tertiary disaster
recovery plan (having 3 different sites to failover in the event of a
disaster).
Client: MasterCard
December, 2007 - May,
2008
. Organized the implementation of a Maximo (ITIL) installation and
implementation for a global financial
services organization.
Lead a large application development effort 4 on site resources
and 10 off site resources that allowed the project to use COTS software
(with modification by project engineers using Java, C++, .Net and other
languages) to manage and migrate data and workflow from the original
applications to the new system with 0 down time and no impact to the
client's business. The following methodologies were utilized for the
successful outcome of the project; SDLC, Agile, Scrum, Waterfall and PMI
(PMBOK).
Leveraged ITIL and ITSM processes to maximize efficiencies offered by these
processes and technologies (CCDM, Change, Accelerators, Taddm,
Tammit, etc) processes and technologies.
. Provided ongoing leadership and management for both the internal
and client teams to ensure a
successful global implementation.
. Have bottom line P&L responsibility.
. Established a project framework to enable the ITIL project to work
within the existing PMO (for reporting and budgetary reasons)
Client: Carpenter Technologies
March, 2007 - October, 2007
Led the development of an on site PMO that included 8 on site
resources (Microsoft, IBM resources) and 12 Offshore (India
resources doing the application migration).
Agile and PMI were the methods used on this project.
. Organized the build-out of a physical infrastructure environment,
conversion of 300 Lotus Notes applications to SharePoint architecture,
and conversion of the company's internal intranet to run on SharePoint.
. Provided ongoing leadership and team support for a group of 10 to
complete the project that was estimated to save the client $5 million.
. Assisted with the development of a PMO office, which facilitated
standardization of documentation frameworks, establishing metrics and
methods to measure and trend (such as EVM) and implementation of new
projects.
Client: CNN
March 2007 - June
2007
( This project utilized bleeding edge technology that came out of
the IBM labs. The purpose of the project was to use proprietary algorhythms
as well as very powerful computing environments to allow a new breed of
applications to categorize video and still photography. The idea being is
that the application was able to self learn and categorize hundreds of
thousands of video clips, film and photos for storage and quick recall
(when needed) from CNN staff. This was a proof of concept project that
succeeded beyond initial projections.
( The success of this project allowed IBM to offer this service
as an offering to clients in need of such capabilities (news outlets, film
industry, pre and post production facilities, etc).
Client: CNA Insurance
February 2006 - February
2007
. Worked with existing PMO (6 on site resources and 5 off site) to
Schedule and coordinate all technical resources and move logistics for a
datacenter relocation and IT transformation effort. This required using
a multitude of different methodologies as well as working in lockstep
with the client through each phase or the project and with all levels of
resources; from C-level executives to hands on engineers..
. Participated in the original technical assurance and delivery assurance
review to validate ability of the program to meet client expectations.
. Managed and reported on the budget, including allocation of resources,
vendors, and subcontractors as well as capital expenditures and creating
a monthly forward looking forecast.
. Developed and issued executive communications, and worked closely within
the PMO to provide status updates, track deliverables, and manage issues
throughout the project's lifecycle. Metrics and processes used within
the framework of the PMO included EVM (Earned Value Management), WBS,
Dashboards, etc.
Client: HBO
January 2006 -
February 2006
. Supervised a team of testers working with Mercury software and the
LoadRunner application to determine capacity of a web page to handle
increased traffic, utilizing Agile methodology.
. The project included not only load testing but also architecting the
infrastructure components (front end, middleware and backend) and
customizing both home grown apps and COTS applications.
. This project was highly sensitive at the time due to the potential loss
of competitive advantage should the project become public prior to the
deadline.
. Ensured maintenance of project scope, and facilitated ongoing
communications with the client and team to deliver the engagement on
time.
Client: The Cleveland Clinic
June 2005, - December 2005
Program Manager
( Lead the IT transformational effort for the Cleveland Clinic;
encompassing a datacenter refresh as well as redesigning the overall
LAN/WAN architecture.
( This position required working closely and managing many 3rd
party vendors in addition to the overall timeline and creating a PMO for
the project that worked within the existing client PMO structure.
( Typical duties included managing the budget, timeline and
resources in addition to reporting status at C-level meeting with client
executive stakeholders.
Client: UPMC (University of Pittsburgh Medical Center)
January 2005, - June, 2005
. Assumed a leadership role, and managed survey teams (35 on site
resources and 20 off site) conducting inventory and evaluating
applications on more than 24,000 PC's at over 200 physical locations.
Facilitated the project's timely deployment within budgetary guidelines.
. This roll out was only one of many work efforts overseen by myself and
the PMO I established.
. Established a project PMO that created polices and procedures that
allowed for the accurate reporting, financial management as well as
resource management. This allowed our project PMO to work within the
existing program PMO without a duplication of effort and a clear vision
of the entire program utilizing the PMBOK, SDLC and Agile methods.
. Architected and implemented numerous processes, and led teams to meet
project deliverables, including compatibility with new OS and
application packaging.
PARKER HANNIFIN, Cleveland, Ohio February, 2003 - January, 2005
Project Manager, Technical Consultant
Selected to provide technical support and strategic recommendations to
improve server capacity. Developed a project plan and key milestones to
resolve unscheduled production outages within the North American client's
Active Directory structure.
. Collaborated with multinational corporate divisions in Europe, Asia, and
Australia to analyze processes, procedures, and technical configurations
of Active Directory structures. Presented critical recommendations to
address issues.
. At its peak, I managed a team of 15 directly on site with access (as
needed) of up to 50 around the globe (for infrastructure issues and
projects).
. Applied hands-on technical acumen to architect a solution, which
resulted in elimination of outages, and a significant savings for the
company in support and technical architecture spending.
. Managed an annual project budget of $5 million and 15 direct reports to
deliver a successful engagement.
UNION NATIONAL MORTGAGE COMPANY, Cleveland, Ohio January, 2001 -
February, 2003
IT Manager
Leveraged emerging technologies to facilitate the company's marketplace
advantage. Managed daily technology operations and provided strategic
vision to help the company realize business growth.
. Managed an operating budget, and a staff (10 on site and a "remote"
staff of 7 to 10) during a critical transitional time for the company.
Supported an environment characterized by camaraderie and commitment to
team goals.
. Conducted feasibility study for transition to a full lifecycle LOS (Loan
origination Software) system. Created UAT and test cases as well as a
financial plan including initial buy in, on going maintenance, and other
expenses (hardware purchases, etc). Also solely negotiated with the
vendors on licensing, maintenance and SLA agreements.
. Established procedures for system implementation, maintenance, and
disaster recovery.
. Created and implemented policies and procedures for interacting with 3rd
party systems (i.e. Freddie and Fannie XML and proprietary interfaces
and portals.)
PREVIOUS EXPERIENCE:
S.B. STONE & CO. - IT Consultant
BRIDGESTONE / FIRESTONE - IT Project Manager
. Education & Credentials
UNIVERSITY OF PHOENIX, Phoenix, Arizona
. Bachelor of Science in Information Technology
CERTIFICATIONS:
Project Management Professional (PMP) Microsoft Certified Systems
Engineer (MCSE)
ADDITIONAL:
Member of local PMI chapter.