Charles D. Workman, CHFM, CHSP, CHEP
PO Box *****
Fort Worth, Texas 76127
C: 817-***-****
Email: *************@*****.***
Summary
Healthcare Facility and Engineering Director with over twenty years of
professional experience in directing and managing operations and
maintenance. Provided professional services as an Independent Consultant
in maintenance management support for various facilities' HVAC systems, TJC
compliance, Department of Health compliance, OSHA and safety programs,
resource utilization, environmental monitoring, and project engineering.
Previous experience as an Engineering Department Head with responsibility
for hiring project team members, directing over 500 personnel in
engineering training, planning renovation projects and schedules, and
implementing operations and maintenance procedures. Extensive knowledge in
Life Safety Code (NFPA 101), Health Care Facilities (NFPA 99), American
Institute of Architects (AIA guidelines, Fire Alarm Code (NFPA 72),
Electrical Code (NFPA 70), ASHRAE Standards including 62.1 for Indoor Air
Quality, and Environmental Protection Agency (EPA) regulations. Proficient
in the management of multiple projects. In Healthcare Engineering since
1999. Proven ability to plan, manage and implement strategic and
operational initiatives utilizing Lean, and Six Sigma processes to leverage
customer service, information technology and industry best practice.
Excellent program and relationship management skills coupled with a
thorough understanding of aligning project success with customer needs and
values as a Change Agent utilizing CAP and Workout techniques.
Hold a BS in Industrial Technology.
Experience
Corporate Director, Environment of Care, Life Safety, Emergency Management,
and Safety Officer, Texas Health Resources
May 2007 - June 2010
Corporate Director with a 14 Hospital Healthcare system covering the North
Texas Metroplex area. Provides overall compliance leadership to all
hospitals with local, national, and federal regulations as they pertain to
the environment of care, life safety, and all applicable NFPA references.
Establishes plan review and development and establishes goals with the
management plans with key performance indicators (KPI). Mentors Directors
of Engineering, Safety Officers, Corporate staff and Administrators to
ensure the highest standards of quality, service, and operations are
maintained. Leads positive deviance groups in patient safety and risk
management improvements in the physical environment. Provides leadership in
plant engineering, maintenance, clinical engineering, security, food
service, environmental services, and safety with outcomes beginning at 60
percentile and moved to the 95 percentile for compliance in 18 months.
Responsibilities include:
. Serves as the Environment of Care chairperson and standards
interpretation resource, works closely with the Joint Commission, formal
and informal communications and compliance liaison.
. Director providing leadership and equipment maintenance profiles that
maintain equipment for 13 healthcare facilities. Active member in
Facilities Development in code review and application; normally involved
during Programming phase of all construction projects.
. Utilization of Lean Six-Sigma techniques and tools to reduce cost and
improve quality measures and outcomes.
. Developed and implemented a Strategic Plan to assure all hospitals are in
compliance with Joint Commission, CMS, EPA, OSHA, and all applicable NFPA
references as they relate to Healthcare facilities.
. Administers grant contracts for the Hospital Preparedness Program (HPP)
for 13 hospitals in alliance with the Regional Advisory Council and
serves as an active voting member. Development of business continuity
plans. Performs on-site facility inspections and program reviews to
verify field conditions and compliance.
. Performs training with Hospital personnel on The Joint Commission, life
safety code, all applicable NFPA references, EPA, OSHA, and Statement of
Condition preparations and updates.
. Development and implementation of Emergency Operations Plans for
hospitals, trains staff in Hospital Incident Command System (HICS) and
National Incident Management System (NIMS), schedules and observes
exercises and complete after action reports, Implemented decontamination
program and evacuation plan to include regional planning for alternate
care sites.
. Directs and implements programs and processes to improve Patient Safety
and coordinates Risk Management projects. Clinical Engineering
Director of Facilities and Engineering, Thomason Hospital, El Paso, Texas
October 2006-May 2007
Provides Leadership for Facilities and Engineering department. Implemented
preventive maintenance program, conducted failure mode effects analysis
(FMEA) on assets, implemented root Cause Analysis (RCA) process, developed
corrective and preventive work order standards and process, established
Environment of Care council with sub-committee's for compliance reporting,
and construction programming for $120 million construction and renovation.
Initiated EOC council, developed Process Improvements and agendas for all
seven sub-committees relating to EOC compliance as EOC Chairman.
Developed and implemented project management procedures, material
procurement specifications, regulated medical waste reductions and
compliance with DOT, implemented utilization of CM-at risk, design build,
and GMP contracts, developed security assessment tool, revised HVA and
implemented procedures for emergency preparedness, implemented ICRA
procedures, implemented ILSM process, developed and implemented needs
assessment for engineering personnel qualifications and issued
examinations. Developed and implemented call center for environmental
services, engineering, respiratory therapy, and patient transport.
Energy savings negotiations estimated at $800,000 annually, developed TEAM
build skills for departmental supervisors and lead technicians, Maintains
the statement of conditions for five (5) facilities, and submitted
electronic version to JCAHO.
Established FTE ratio to square footage, FTE ratios to equipment serviced,
and developed utilization reporting. Maintained budgets exceeding 2.5
Million annually.
Aramark, Healthcare - October 2005 - October 2006
Healthcare, Director of Engineering- October 2003 - September 2005
Director of Engineering for Healthcare Facilities. Provide technical and
administrative leadership for Engineering departments in achieving JCAHO
compliance, meeting and exceeding Life Safety requirements, and improving
efficiency and effectiveness in engineering to support the facility
mission. Energy provider selection, prior to and during de-regulation of
utility companies resulting in significant cost savings. Maintenance and
operation of plants within budget, and development of personnel skill
levels. Improve overall equipment efficiency and implementing reliability
programs. Building Maintenance Program development and implementation.
Project Management, developing scope of work, issuing RFP/RFQ, contractor
selection, and commissioning. Develop and implement EPA compliance plans.
. Healthcare Representative; Utility, Management plan review and
revision, FMEA and RCA development for Utility systems equipment, ICRA
training, Project management for large projects > 2 Million dollars, FTE
plan utilizing SF to FTE and cost per SF to FTE, Air Handler performance
studies for project development and implementation, Boiler water blowdown
recovery system design, Refrigerant management plan development and
implementation, Facility Needs Assessment, SOC assessment and revision,
developed and implemented building maintenance program in accordance with
healthcare section VI, 6J, Mental Healthcare facility maintenance and
compliance with local and federal DMH procedures and policies, CAP
compliance, Electrical Safety program development and implementation,
Environmental rounds member, Specific compliance with all EOC standards,
Lock out tag out development and implementation, Isolation room design
review and project development for correction, Training of Director of
Engineering.
. (October 2005 - October 2006) Bronx-Lebanon Medical Hospital, Engineering
Director, design reviews and submissions for capital improvements in
laboratory, emergency center, airborne isolation rooms, and psychiatric
facilities. Provided JCAHO compliance audits, Statement of Conditions
review and submission, Life Safety Code expertise, CAP preparations, AIA
review of facilities, and utility management development and
implementation. This is a 1000 bed healthcare facility.
. (January 2004 - September 2005)Cape Cod Hospital, Director of
Engineering, leadership and direction in union environment on management
plan development and implementation, accomplishing goals, setting
performance indicators in accordance with JCAHO, OSHA, AIA, ASHRAE,
Indoor Air Quality, Hazardous materials, and department operations.
Served as chairman for two committees relating to the environment of care
(EOC); utilities and fire safety, developing procedures and providing
training to senior management and hospital staff. Maintained budgets,
coordinated projects, developed personnel level of knowledge, and set
performance indicators for EOC. This is a 280 bed healthcare facility.
. (September 2005) Children's Medical Center, Hartford, CT, Quality review
of Director of Engineering performance, including JCAHO readiness, NFPA
adherence, AIA requirements, OSHA mandatory training, and Utility
Management Plan. Project management review, scope of work development
review, and vendor selection procedure review, review of performance
indicators, Utility Management Plan, maintenance procedures, and
reporting procedures to administration, EPA plan development and
implementation, Interim Director of Engineering, reporting to hospital
administration on EOC compliance. This is a 200 bed healthcare facility.
. (December 2003) Tanner Health Care System, Carrollton, GA., Facility
project engineering, JCAHO review and auditing, Building Maintenance
Program development, and implementation. Environment of Care review and
audit. This is a 300 bed healthcare facility.
. (October 2003 - November 2003) Children's Hospital in Dallas, TX,
Facility engineering for capital projects, program review and development
for Environment of Care, and equipment reliability programming. This is
a 350 bed healthcare facility.
Independent Consultant - 2002 - 2003
Professional Facility Management consulting in maintenance management for
higher education facilities, power companies, health care facilities,
federal facilities, chemical plants, and commercial property. Provided
facility engineering, long range budget planning and capital project design
and implementation.
. Provided chiller plant consulting for large higher education facility
in New Mexico, system analysis, chiller operation study and performance
improvement solutions, campus energy evaluation, and resource evaluation
to assets.
. Provided HVAC systems solutions including DX and chiller units,
electrical generation and distribution, safety systems, instrumentation
programs, resource utilization, plant layout, environmental monitoring
programs, OSHA programs, and project engineering for facilities in excess
of 100,000 square feet.
. Provided design and re-engineering for chilled water systems, humidity
control systems, steam condensate return systems, distillation columns
for solvent recovery systems, and HVAC loading calculations.
. Provided training and implementation of preventive and predictive
maintenance, corrective maintenance, work order processing, and material
procurement procedures for power generation, chemical, and manufacturing
plant facility utilizing existing software and internal resources.
. Developed formal training in equipment maintenance and operations
including pumps, control systems, electrical distribution, welding, NDT,
ASME standards, API standards, EPA, RCRA, and DEQ policies.
. Provided program development in facility management, implementation,
and training for all equipment and systems in complex manufacturing
environments.
. Conducted condition assessment and life-cycle analysis for plant
equipment and systems, provide documentation in ISO compliance (9000 and
14000), and JCAHO.
Safety-Kleen Corporation, Denton, TX
Engineering Department Head, Plant Engineer
Safety-Kleen Recycling Center - 2000-2002
Directed and implemented process safety management (PSM) for OSHA 1910 and
environmental compliance, corrective maintenance procedures, and preventive
maintenance programs. Project engineer for pump retrofit and repair, HVAC
design, hydraulics, N2 generator, process equipment, RTO unit, PLC's,
electrical distribution, metallurgy, fire protection systems, and
telecommunication systems. Managed budget allocation and capital projects
in excess of $10 million annually. Selected, hired, and trained project
personnel. Developed engineering specification schedules and provided
project management for facility equipment and building renovation and
expansion.
. Developed mechanical integrity programs that exceeded federal and
state environmental and OSHA regulation compliance. Corporate engineering
adopted and implemented these programs to all recycling centers.
. Developed and implemented apprenticeship programs for welders and
electricians.
. Resident engineer for PHA, HAZOP, EPA compliance, P&I drawing
updating and project design engineering.
Carter & Burgess Inc, Fort Worth, TX
Senior Project Manager for Facilities and Information Technology Division
1998 - 2000
Provided facilities management nationwide utilizing uniformed building
codes (UBC); ASME standards, NEC standards and local HVAC/Mechanical code
regulations. Performed design, condition assessment, Master Plan
development, predictive and preventative maintenance program development/
implementation, and OSHA compliance for community colleges, health-care
facilities, and federal facilities. Designed and implemented MEP, HVAC,
electrical distribution systems (AC/DC) for nationwide clients, and
directed contractors in a fast paced design and build environment. Managed
P&L, resource contract administration, personnel development programs, and
project management.
. Senior consultant for the HVAC systems, boiler plant, chillers, cooling
towers, and emergency electrical power renovations to Memorial Hermann
Hospital, Houston, Texas. Provided design recommendations, performed
load calculations, and code compliance corrective actions for facility
management staff. Provided JCAHO support in facility department in
development and implementation of preventive and predictive maintenance
programs. Development and implementation of Statement of Conditions
including Building Maintenance Program and Environment of Care for
multiple healthcare facilities.
. Project Manager for condition assessment for the community college system
in the State of Virginia with direct responsibility for five-year budget
development, construction engineering / renovation consulting, energy
assessment and cost-savings initiatives. Trained personnel in preventive
/ predictive maintenance procedures and implementation.
. Project Manager for Bureau of Indian Affairs. Managed property
condition assessment, equipment reliability program analysis, life cycle
analysis, and capital budget planning. Facilities comprised of
education, housing, healthcare, and community support entities.
US Navy
Lieutenant, Limited Duty Officer - Engineering Specialty
1977 - 1998 (Retired)
Director of operations and maintenance; responsible for material
management, budget allocation and personnel management for over 500
personnel in boiler, steam and gas turbine operations. Directly supervised
operations and maintenance of air conditioning / refrigeration plants,
pumps, desalinization plants, potable water systems, electrical generation
equipment, fire protection systems, and hydraulic systems. Developed and
implemented preventative / predictive maintenance programs and quality
assurance programs using MILSPEC and industry standard references.
. Engineering and repair officer aboard a naval aircraft carrier,
scheduled and directed over 2,000 jobs and 5,000 personnel in the
completion of repairs, upgrades and modifications, and improvements to
Steam generators, high pressure turbines, GE LM-2500, 501 turbines,
instrumentation, HVAC, hydraulic systems, electrical power generation
equipment, fire protection systems, safety programs, asbestos
containment, personnel reliability programs, an environmental impact
reduction program, and production schedule maintenance.
. Directed preventive and predictive maintenance programs for 2,000
components in mechanical, electrical, and HVAC systems. Directed
personnel in quality assurance program compliance for high-pressure steam
systems. Designed and implemented short and long-term maintenance plans
for deactivation, scheduled and unscheduled outages for power plants over
500 MW.
Software Proficient
Microsoft Office and Project
Lotus Notes
ACAD 15
CMMS Programs (Maximo, Prism, J. D. Edwards, TMA, Datastream, Wonderware,
ISIS)
Education
Roger Williams University, Bristol, Rhode Island
BS in Industrial Technology, On-Campus Education while assigned to Navy
post in RI
University of Phoenix, Phoenix, Arizona
AA in Technical Studies, Distance Learning while overseas
PROFESSIONAL ORGANIZATIONS
American Society of Heating, Refrigeration, and Air Conditioning Engineers
Member since 2000
American Society of Healthcare Engineering
Member since 2004
ADDITIONAL CERTIFICATIONS AND TRAINING
. Third Engineer Power Plant Operator - ASOPE
. Journeyman in Power Plant Operations from Department of Labor
. EPA Certification 608 for type II and type III
. NFPA 101, 99, 72, 10, 13, 25, and 80A
. NIMS 100, 200, 300, 400, 700, and 800
. HAZWOPER, 40-hr training
. Senior Gas Turbine Operations and Maintenance, Top Student (3.83
GPA)
. Boiler water / Feed water testing and treatment, COPHOS, Alkaline,
and Hydrazine/Morpholine programs
. Potable water system maintenance, testing and treatment, Bureau of
Naval Medicine
. Instructor Certification, Master Training Specialist
. Automatic control systems maintenance and repair, General Regulator,
Leslie, Bailey, Honeywell, and Allen-Bradley
. Advanced power systems for boilers, gas turbines, steam turbines,
mechanical controls, and maintenance
. Project engineering course for renovation, code compliance,
construction management, HVAC, MEP, site development, and energy
management systems
. Budget preparation, forecasting, and allocation
. Leadership, Management, Education, and Training
. Engineering Repair, Planning, and Modifications
. Administration and Operations of Material, Maintenance Management
Systems
. Engineering Fuels, Oil Testing and Quality Assurance
. Fire Protection Systems, operation and maintenance (wet and dry)