Manager Supply Chain

BABAK ZARAFSHAR

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PO BOX **** Los Altos, CA 94023 Tel: (650) 996- 5378

*****.*********@*****.***

. An effective manager with fifteen years of experience in engineering

development process, program management, NPI process, manufacturing

and inter workings of Supply Chain management.

. Strong Data Analysis skills; detail-oriented

. Possesses skills necessary to work cross-functionally, collaborate,

and leverage available resources to maximize impact in a matrix-

management environment to achieve goals

. Aptitude to use influence and negotiation to meet challenges, resolve

problems and attain goals

. Able to give and take instruction, work both independently and as part

of teams, with all levels of the organization and with little

supervision

Area of Description

Expertise

Program Directed various projects with 3rd party on development

Management and qualification of spares and outsourcing programs in

global arena interaction with multi cultural teams

PLC Process Solid knowledge of NPI Process

Managed the process of receiving products to

sustaining phase from NPI and transferring products

from sustaining to service only phase

Supply Chain Inventory management, Part Planning Optimization, Cost

Saving Projects

Budgeted & Managed a repair organization with following

direct reports: planners, buyers, Associate Test

Engineers and MFG Engineers

Manufacturing Managed a team of MFG and sustaining engineers

Engineering Responsible for development and modification of spares,

tooling, procedures, writing and reviewing ECOs

impacting the global service organization

Manufacturing Managed PCB Test, spares MFG & Repair operations

Oversaw 3rd party suppliers & quality score cards

Engineering Managed all H/W engineering programs for entire fleet

Management of Blue Coat network appliance products

EXPERIENCE

Cisco Systems, Inc Aug-2010 to

Present

Program Manager

. Program Management of technical teams, including planning, scheduling,

creating core teams, and reporting to enable regulatory.

. Liaise between application developers, platform engineers, Quality

Assurance, Business Development, and sales to guarantee that the

communications and expectations between the team is constant and

consistent

. Align with company strategic goals and business objectives for all

projects handled by the Program Office.

. Report on issues, decisions, and risk factors to management using WebEx

Blue Coat Systems, Inc. Sunnyvale CA Jan-2007 to Feb-

2010

Network security and management for web communications and applications

Sr. Sustaining Manager

. Program managed release of new products (Security Appliances/ Servers)

in H/W engineering group through all phases of PLC process

. Managed all H/W qualification in H/W group while coordinating and

overseeing cross functional teams activities with cross functional

groups (Operations, Supply Chain, S/W engineering, SQA internally in

parallel with ODM test and qualifications

. Developed and lead ODM, OEM strategic initiatives defining strategies,

leading and managing projects, including requirements, plans,

schedules, resources, SOW, RFQ, risks and mitigation plans

. Managed all ODM, OEM programs involving design change, performance

improvements and EOL qualifications through multiple 3rd party ODM in

China

. Managed all H/W engineering issues and failure analysis escalated from

field, manufacturing or quality group through leading cross functional

teams

. Analyzed and identified gaps, prioritized and recommended plans to

close gaps, and maximize impact

. Presented complex information in a clear and easy to understand manner

to executive management teams

. Managed and coordinated all safety and regulatory through ODM and

local 3rd party for all of Blue Coat network appliances

KLA-Tencor, San Jose CA Feb-1994 to Jan-

2007

Capital Equipment for Semiconductor products

Sr. Product Services Manager (2004 - 2007)

. Managed a team of product engineers to reduce cost of service by

implementing continuous improvement initiatives across 10 different

products

. Initiated cost saving projects by research and analysis:

o Drove an initiative resulting in annual savings of $2.6M-

extending laser life by 50% through enabling sub component

replacement.

o Reduced $1.5M in inventory by designing a new processes to

disassemble spares to salvage the piece parts

. Provided Engineering Change Order (ECO) services to manufacturing and

field service delivering:

o Improved Service engineer efficiency

o Drove better analysis of field failures and improved reliability

of spares

Sr. Supply Chain Repair Operations Manager (1998-2004)

. Managed a group of 20 engineers and technicians to provide spares repair

support beyond the manufacturing phase at the last step of the Product

Life Cycle through OEM/ODM and in-house operations

. Successfully managed and completed cost reduction projects with cross

organizational members, suppliers and consultants; reducing cost by ~ $4M

in 2002 & 2003

. Evaluated technical capabilities and conducted global sourcing for repair

operations in low cost regions

. Provided engineering leadership in transferring repair operations to

Japan & Korea ODM/OEM market

. Worked closely with suppliers to drive corrective actions on

manufacturing and material issues

. Regularly managed operational issues in order to drive prompt

closure via root cause corrective action

. Developed an inventory model to better plan last buy inventory on

obsolete parts, resulting in reduced carrying charges and minimizing the

need for reverse engineering investments

. Responsible for all aspects of engineering and manufacturing

operations, which includes; implementing and maintaining manufacturing

process instructions, test process instructions and procurement

Sr. Manufacturing Supervisor (1997-1998)

. Managed a PCB Test Team of 37 Associate Test Engineers

Lead Test Engineer (1994-1997)

. Led a PCB Test Team of 15 people

. Tested & diagnosed to component-level sophisticated semiconductor wafer

inspection analog and digital circuitry.

EDUCATION

San Francisco State University, San Francisco, CA

Major: Electrical Engineering

BS Degree, January 1994

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