Administrative Assistant Manager

Joanne Snyder

** ******** ******, **** ***, Andover, MA. 01810

Email address: **********@*******.***

Cell Phone: 978-***-****

Executive Assistant

A self starter requiring little or no supervision; strengths lie in the areas of organizational skills and

customer service. Ability to work extremely well under pressure in a multi-task environment meeting

scheduled demands without hesitation.

• • •

Microsoft Word Microsoft PowerPoint Microsoft Excel

• • •

Outlook Lotus Notes SAP

• • •

Calendar Management People Skills Organizational Skills

PROFESSIONAL EXPERIENCE

Hewlett- Packard / 3Com Corporation, Marlborough, MA January 2000 – August 2010

Executive Administrative Assistant

Supported the Executive Vice President, Chief Financial Officer of 3Com Corporation ensuring his

office ran smoothly and cost effectively; also supported the Corporate Controller and Corporate

Treasurer and as needed other members of the Finance Organization. Responsibilities included

calendar management, monitor email, travel arrangements both international and domestic, processed

visas and passport applications as needed and required. On behalf of Executives prepared and

submitted expense reports and reconciled credit card statements; approved purchase orders in SAP

and expense vouchers. Created purchase orders as needed in SAP and ordered supplies for the

department.

Set up meetings both internal and external ensuring all logistics were in place. Responsible for

maintaining organizational charts and distribution lists; created and updated PowerPoint presentations

when required and when necessary provided back-up support to other Executive Assistants.

Executive Administrative Assistant

Provided support to the Senior Vice President Worldwide Operations and the Senior Finance Director.

Responsibilities included calendar management and mail management, creation/distribution of

correspondence and preparation of PowerPoint presentations along with international and domestic

travel arrangements and also reconciliation of their expenses and credit card statements. Handled

confidential information as it related to contracts, performance reviews, salary increases, downsizing,

personnel issues, etc. Responsible for tracking and maintaining the 3Reward Budget for Supply

Chain Operations and publishing bi-monthly headcount reports. Acting on behalf of the Executives

approved purchase orders, expense vouchers, and new hire requisitions, etc. Back-up support to

other Assistants as needed.

Senior Administrative Assistant

Provided support to the Senior Director of Product Operations and his staff of 15. Responsibilities

included mail management, calendar management, travel arrangements, and scheduling of meetings.

Other activities included reconciliation of expense vouchers, creation of charts, and various

spreadsheets for tracking and analysis along with formal presentations. Maintain miscellaneous

department records and perform all other general secretarial/administrative duties. Back-up support to

the Vice President of the Supply Chain Organization.

Joanne Snyder –Resume 2

Cabletron Systems Inc. / Digital Equipment Corp. Andover, MA. January 1987 – 2000

Executive Administrative Assistant

Provided support to the Vice President of Operations and the Director of Worldwide Business

Operations and his staff of 24. Responsibilities included mail management, calendar management,

travel arrangements, scheduling of meetings, preparation and reconciliation of expense vouchers,

creation of various spreadsheets for tracking and analysis along with formal presentations.

Maintained department records and performed all other general administrative duties.

Senior Administrative Assistant

During this period, provided support for the following managers and associated staff:

- Manager of Component Test, Quality and Acquisitions.

- Business Controls Manager of U.S. Distributions.

- Groupware Finance Manager

- Strategy Operations Manager of Discrete Manufacturing & Defense

Responsibilities:

- General administrative duties. (Managed Mail, Calendars, Travel, and Scheduling of Meetings)

- Provided monthly quality and status reports.

- Maintained department records, property passes, time sheets and expense vouchers.

- Created / maintained spreadsheets and prepared presentations.

- Entered payroll data and other administrative/secretarial duties.

- Processed capital transfers and write-offs

- Administered business planning and signature authorization systems.

- Provided back up support to other group secretaries.

Achievements:

- Coordinated the move of 81 people from Littleton to Acton

- Coordinated the move of 121 people from Acton to Andover.

- Assisted groups with the conversion of Vaxmail to Microsoft Exchange Mail

- Assisted with training staff on Microsoft Office.

Administrative Secretary -

Secretary to the Information Systems & Applications Controller. Responsibilities included the capital

acquisition process, administrator for signature authorization system for all of Information Systems &

Applications, maintenance of property passes and field service contracts for the cost center. Back-up

support provided to the group Administrator.

References

Furnished upon request.

Joanne Snyder –Resume 2

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