Customer Service Sales

CANDACE COONEY

***** *. ***** **. ** Mirage AZ **335 Phone: 623-***-**** Email:

*************@*****.***

EDUCATION

Altrain Dental Assisting Academy Dental Assistant 4.0 GPA

Diploma August 20, 2009

Arizona State University West Global Management and

Leadership August 2005- May 2008

Washington High School Diploma

May 2005

WORK EXPERIENCE

Dental Assistant Perfect Teeth, Goodyear, AZ

September 2009- Present

. X-Ray and CPR Certified

. Assisted General Dentist and Oral Surgeon at Chairside

. Back Office and Front Office Procedures

Sales Assistant Salt Lake City Marriott Downtown, Salt Lake City, UT

December 2008- May 2009

. Handel leads, Proposals, Contracts, and

Turnovers to Events

. Prepare History/Budget Forms, Enter Lost/Turndown Business

. Assist Sales Managers with any other work they need

Reservations Agent IHG Reservation Center, Salt Lake City, UT

May 2008- December 2008

. Made reservations for hotels world wide at the Central Reservations

Center

Sales Coordinator IHG Crowne Plaza Phoenix, Phoenix AZ

January 2008- May 2008

. Created contracts, Group resumes, Rate Agreements

. Created PM accounts, Check request forms

. Contact person for all group clients via email, fax, and phone

Guest Service Agent IHG Crowne Plaza Phoenix, Phoenix AZ

March 2006- January 2008

. Trained new agents, Made new hire folder for new front desk employees

. Made reservations, Checked guest in/out

. Concierge, Customer service, Money Handling

. July 2006 worked in Room Service and Restaurant

. October 2006 worked as Banquet Server

Guest Service Agent Comfort Suites Phoenix, Phoenix AZ

July 2005- March 2006

. Made reservations, Checked guest

in/out

. Concierge, Customer service, Money

Handling

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VOLUNTEER EXPERIENCE

Internship, Doctors of Dentistry, John Graneto D.M.D.

July 2009-

August 2009

. Operatory set up and tear down, Sterilized instruments, Took

impressions

Duke Photography, Senior Ambassador, Phoenix AZ

May 2004- December 2004

. Sales Representative

St. Joseph's Hospital, Phoenix AZ

Summers of 2003 & 2004

. Interacted with kids in the Pediatric department

. Rock, fed, and changed babies in the Neonatal Nursery ICU

. Created activities, filed, office worked in Child Life Department

Arizona Science Center, Phoenix AZ

Summer of 1998

. Assisted children with activities

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___________________Reference Available Upon Request

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