Customer Service Assistant
Resume:
M ary Ann Boyd
Raleigh, North Carolina 27610
abh1pz@r.postjobfree.com
Objective:
My goal is to obtain an entry level position with a growing company with advancement
opportunities.
Education:
November 08 – present M iller-Motte College
Surgical Technology Cary, North Carolina
May 07 – August 07 Durham Technical Community College
Nursing Assistant I Durham, North Carolina
April 07 Central Carolina Community
College
Medication Technician Certificate Lillington, North Carolina
September 02 – June 03 K ings College
Associate of Applied Science Charlotte, North Carolina
Computer Application Specialist Diploma
August 97 – May 01 Weldon H igh School
H igh School Diploma Weldon, North Carolina
Work H istory:
June 08 – present Rex Hospital
Nursing Assistant Raleigh, North Carolina
-Total Patient Care, Answer call lights, telephone protocol, Vital signs, bed to chair
t ransfers, chair to bed t ransfers, accu-checks, run errands, direct visitors and family
members throughout the hospital, and other delegated tasks per nursing managers.
October 07 – July 10 Cary Health & Rehab
Nursing Assistant Cary, North Carolina
-Total Patient Care, answer call lights, telephone protocol, bathing and grooming, feedings,
weights, complete t ransfers with assistive devices, report skin issues and other delegated
t asks per nurses and managers.
September 06 – October 07 Cary Health & Rehab
Ward Clerk/Transportation Scheduler Cary, North Carolina
-Filing, telephone protocol to family and doctors offices, set/change/cancel appointments,
a rrange proper t ransportation, maintain nurses/CNA monthly books, keep nurses station
clean and stocked, sort new Medication Administration Record per hall, enter
i ncident/accident report via internet, perform monthly/weekly audits, and other delegated
t asks per nurses.
January 05 – September 06 Cary Health & Rehab
Data Ent ry Clerk/MDS Assistant Cary, North Carolina
-enter axillary charges per resident for the business office, assist in payroll department,
backup receptionist, creating new charts for new admissions, filing, assisting with entering
d ietary food order, audits every quarter, and other assigned tasks per supervisors.
December 03 – January 05 Cary Health & Rehab
Dietary Aide Cary, North Carolina
-prep food, make thicken liquids, work on t ray line, serve meals in dining room, wash
d ishes, enter new diet changes per resident, enter in food order, assist with holiday meals
and set up dining room for that occasion, and other assignments per managers.
October 03 – February 05 Target T-0961
Cashier/Customer Service Cary, North Carolina
-Handle cash/credit cards/gift cards, refund/exchange merchandise, close-out registers and
d rop money at closing, clean/stock register lanes and store shelves, register customers for
t arget visa cards, assist in the food court, and other tasks per team leader.
March 02 – September 03 Brookwood Inn
Front Desk Clerk Charlotte, North Carolina
-Check in/out guest, handle cash/credit/corporate lodging accounts, make/change/cancel
reservations, close register at end of shift, set up breakfast line, telephone protocol, run
n ightly report to close out the business day, maintain a clean lobby, keep log of all
maintenance issues, other assignments per managers.
Awards and Achievements:
02 – 03
Dean’s List and Perfect Attendance while attending Kings College
98 – 01
National Honor Society for 3 years in High School
References:
Furnished upon request
Contact this candidate