Manager Customer Service

_________________Cynthia S. Price_____________________

**** ** ** ******* #**, Liberty, MO 64068 816-***-****

**********@*****.***

SUMMARY

Accounting/Administrative professional, who is highly reputable, motivated,

and productive with over ten years experience. Able to quickly and

thoroughly gain expertise in a particular field, and integrate new

information with existing knowledge. Demonstrate patterns of strong

leadership, identifying and solving complex problems, team player or self-

directed independent employee, with a can do attitude. Computer skills

include JD Edwards-One World XE, Proprietor Manufacturing system, Ball

Manufacturing industry software-Vax logging, and Windows 95-98-ME-XP-Vista,

MS Office, Quick Books, and Mail Order Manager.

PROFESSIONAL EXPERIENCE

Internal Revenue Service, Kansas City, Missouri

February 2010 -

Present

Data Transcriber

. Process and enter over 700 Tax Payer returns in a week in the IRS EOP.

Which includes identification information, codes, and money amounts.

. Code and edit the forms for proper completion during entry for

accuracy.

. Determine what type of entity to enter the tax forms under.

. Meeting Quotas for the month end.

Ball Corporation, Kansas City, Missouri

May 2007 - April 2009

Accounts Payable Manager

. Process and pay over $3M in invoices and $2M in metal every week

through JD Edwards-One World, print checks for payment, process all

credits, and dispute any errors that arise on invoices, made final

decision on all payments.

. Create all new vendor setups and change any remittance addresses as

well as place holds on the accounts.

. Keep up to date on all tax laws for Missouri- sale/use tax matrix,

mail out tax exemption certificate to all suppliers and vendors.

. Process and approve all expense reports through Extensity for payment

on 24 individual Visa accounts.

. Process and record end of month accrual and submit to corporate

office.

. Distribute all incoming mail to appropriate person for

confidentiality.

. Distribute payroll checks to over 200 employees.

. Monitor all accounts and approve submitted requisitions for more

funds.

. Operate switchboard, encompassing 20 inter-office extensions as back

up to the receptionist.

Splintek PP Inc., Kansas City, Missouri

June 2006 -

March 2007

Accounts Receivable/ Office Manager

. Responsible for final decision of 15 employees.

. Monitor distributor credit increases, place holds on accounts when

necessary.

. Generate all invoices for payment, and submit to collections when over

90 days past due.

. Deposit all incoming funds and reconcile multiple bank accounts.

. Maintain all profit and loss reports for the quarterly and annual cost

meetings.

. Process all credit cards, dispute any charge backs, made decision for

all refunds or exchanges.

. Create purchase orders and packing slips.

. Approve all commission reports.

Durham, Kearney, Missouri June

2005 - June 2006

School Bus driver

. Acquired my Commercial Drivers License

. Responsible for over 40+ children

. Transport children to and from school safely

Central Assembly Church, Saint Joseph, Missouri

March 2000 - Dec 2003

Administrative Assistant/ Office Manager

. Balance all financial accounts, A/P, A/R, Payroll.

. Organize fundraisers, schedule appointments, and reorder equipment and

supplies.

. Assist with various tasks given by the Pastor.

_________________Cynthia S. Price_____________________

1260 NE 69 Highway #84, Liberty, MO 64068 816-***-****

**********@*****.***

Price Rental Property, Saint Joseph, Missouri

June 1996 - Dec 2003

Owner/Manager

. Managed over 20 rental houses

. Showed properties to perspective tenants

. Ran credit checks, contacted references, eviction notices when needed

. Managed all bookkeeping and financial accounts

. General office duties

Members America Credit Union, Kansas City, Missouri

April 1993 - May 1996

Lead Teller

. Verify and document daily draw balances and vault amounts, tracked

error of funds.

. Retrieve night drop and distribution of mail.

. Open IRA's and CD's, new accounts, processed loans.

. Train new hires.

Citibank- CitiCorp, Kansas City, Missouri

July 1991 - April 1993

Collections

. Managed delinquent accounts over 90 days past due

. Documented full conversation

. Made payment arrangements

. Transferred file to other collectors when greater action was needed

EDUCATION/TRAINING

A.A., Accounting, Maple Woods Community College

Data Entry, Wright Business School, GPA 4.0

EMT License, Excelsior Springs Area Career Center, Graduated with a 98%

Ball Corporation: JD Edward annual training, Annual OSHA Safety training,

and

Senate Bill 30 for new tax laws pertaining to manufacturing (8/2007)

SKILLS /EQUIPMENT

Accounting Excel PowerPoint

Banking Fax

Quarterly Taxes

Bookkeeping General Office Quick

Books

Calculator Human Resources Scanner

Cash Handling Internet Knowledge

Supervision

Collections Management Ten Key

Computer Literate Microsoft Office/Word

Warehouse/Production

Copy Machines Multi-line Phones Windows

Customer Service Peachtree

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