Manager Customer Service
Resume:
Kimberly L. Wuelfing
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*** ****** ***., *******, ** 07753
Phone: 732-***-**** Email: ************@*****.***
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OBJECTIVE
To obtain a position at a company where I can use my diverse skills and
experience to contribute to the success of the company.
EDUCATION
Monmouth University, West Long Branch, NJ
Bachelor of Science, Business Administration, May 2010
Marketing and Management Concentrations, Overall G.P.A: 3.02/4.0
EMPLOYMENT HISTORY
Manager/Wait Staff
9/08 - Present
Fins: A Tropical Grill, Bradley Beach/Manasquan, NJ
Trained all new employees on restaurant software applications, job
responsibilities and expectations
Tabulated daily cash and credit card transactions
Facilitated interactions between customers and servers and between servers
and kitchen staff
Promoted opening of new location in Manasquan
Maintained restaurant Facebook page
Promoted to Manager based on job performance, hard work and strong work
ethic
Assistant Office Manager/ Step Guard
Summers, May 2004 - August 2009
Ocean Grove Camp Meeting Association, Ocean Grove, NJ
Tracked financial and beach statistics
Performed data entry functions on business computer
Managed and mentored staff to provide excellent customer service
Ensured safety of beach facilities for patrons
Sales Associate
9/07
to 5/08
Ladies Workout Express, Ocean Township, NJ
Created promotional materials to market new fitness club
Distributed flyers to local businesses and residences
Coordinated promotional events
SKILLS PROFILE
. Strong interpersonal, organizational, time management, and
written/oral communications skills
. Exceptional follow-through and multi-tasking skills in a fast paced
environment
. Ability to take accurate phone messages and deliver messages promptly
. Strong customer relations background
. Ability to work effectively as part of a team or as an independent
contributor
. Proficient in: MS Word, PowerPoint, Access, Excel, Adobe, MAC & PC
experienced
References available upon request
Contact this candidate