Manager Management

Craig D. Ostrander, MBA

**** ******** **. 817-***-****

Arlington, TX 76012 **************@*******.***

____________________________________________________________________________

________________________________

Objective To join a quality focused organization where I can broaden my

knowledge and improve my management skills. I am very

interested in the areas of finance and consulting.

________________________________________________________________________

Education

Master of Business Administration

SMU Cox School of Business (August 2010)

B.S. Interdisciplinary Studies (Biology/Business)

University of Texas at Arlington (December 2003)

________________________________________________________________________

Experience

Manager 12/07- 6/1/2010

TGI Friday's Addison & West End & Lake Worth,

Texas

. Mentored and developed other managers on product knowledge, company

procedures and general management skills

. Improved year over year turnover by 70% at the West End location

through leadership and accountability

. Improved bar costs by 7% in the West End and 5% at Lake Worth by

implementing cost control systems

. Increased weekly bar sales from 15% to 19% at West End through

local store marketing and events

.

Manager 07/07 - 11/07

Strong's Everyday Tavern Dallas, Texas

. Helped launch a new concept from the ground floor

. Trained all new hires for bar and server, including orientations

. Ordered all inventory for the bar prior to opening: alcohol, mixes,

supplies

. Responsible for daily safe counts and petty cash

Associate General Manager 07/04 - 07/07

TGI Friday's West End & Mesquite, Texas

. Responsible for every day Repair & Maintenance issues

. Managed all aspects of food and beverage inventory and orders

. Improved margins by 3%-5% at each location by identifying trouble

spots and implementing cost control systems to eliminate the

problem

. Managed everyday operations of the restaurant to allow the General

Manager to interact with and develop key relationships within the

community. Everyday operations included payroll, weekly scheduling

personnel, conflict resolution and management of over 60 employees,

etc...

. Managed the release of several new menu items to ensure consistency

in presentation and overall staff expertise.

Contact this candidate