Administrative Assistant Manager
Resume:
Melanie Carlson
Methuen, MA *****
************@*****.***
SUMMARY: Executive/Administrative Office Professional with experience
working in a variety of office environments and industries. Skilled in the
use of all the Microsoft Office Suite Software, Internet/email services,
and Databases.
QUALIFICATIONS: COMPUTER EXPERIENCE:
Skilled Administrative / Executive Skilled in current Microsoft Office Suite and MS
Assistant with Human Resource and Project
office management experience Microsoft Dynamics AX 4.0
Typing 60+ wpm, filing and general WordPerfect Professional
office duties Internet and Email Service
Excellent problem solving and Software Installation
analytical skills SAP, PeopleSoft CRM
Excellent proofreading and editing Database Entry and maintenance
skills Creating Training Manual
Ability to handle confidential Lotus Notes
materials and correspondence Outlook Calendar Management
Excellent Customer Service
EXPERIENCE:
Administrative Coordinator - April 2010 - August 2010
ProServices (Contracted Employee to Cabot Corp.)
* Entered Purchase requests and requisitions for payment of services into
in J. D. Edwards OneWorld
* Entered Purchase requests in Lotus Notes Catalog and maintained the
database
* Created manuals to assist in documentation process in JDE Edwards and
Lotus Notes Catalog
Dynamics AX 40 BOM Specialists - September 2009 - March 2010
Triton Staffing (Contracted Employee to MicroSemi, Lawrence, MA)
* Entered and verified Bill of Materials and Finished Goods into Microsoft
Dynamics AX 40
Sales Administrative Assistant - December 2008 - February 2009
National Engineering Services Corporation (Contracted Employee to Kammann
USA, Inc)
* Performed all administrative and statistical reporting for President,
Office Manager, Sales Team, and Technicians on a daily basis
* Created Excel spreadsheets for tracking the Technicians Schedule, as well
as Expense Report spreadsheets
* Supported Manufacturer Sales representatives by composing and amending
annual contracts
* Maintained customer database
Administrative Assistant/DataWeb Administrator - December 2007 - September
2008
Placement Pros (Contracted Employee to A W Chesterton, Groveland, MA)
* Granted customers access to the Chesterton's secure software, DataWeb and
Marketing Library Information. This software is company proprietary and
is complementarity issued to their customers
* Assisted with the implementation and documentation of the Installation
Instructions and User Guides for new Software
* Updated and maintained the Outlook database of all the company's
Distributors information
* Created Training Manual for DataWeb Administrator position and used Excel
Macros to streamline Excel reports for Manager
Quality Data Administrator - June 2007 - August 2007
Andover Personnel Agency, Inc (Contracted employee to MKS Instruments,
Wilmington, MA)
* Provided Quality Data & Information Administration for MKS' Power and
Reactive Gas ASTeX Division
* Compiled Reports pertaining to the reconciliation of warranty return line
Items and/or other line items by using pivot tables within Excel that
created Paretos and run charts
* Compilation and maintenance of the Quality Data information pertaining to
specific failure rates and/or the creation of special graphical analysis
* Created a Step-by-Step Instruction Manual for Quality Data Position
PeopleSoft CRM Case Analyst - April 2007 - May 2007
Andover Personnel Agency, Inc (Contracted employee to Schneider Electric,
North Andover, MA)
* Used PeopleSoft CRM to research Level 3 Vantive Cases in support of the
Level 3 Six Sigma project
* Determined the actual start times and end times, of the Level 3
Electrical Engineers response to questions regarding Technical support of
Schneider Electric((s Customers
* Used MS Excel to create pivot tables and Pareto charts, as well as custom
filtering to assist in the project
Contract Administrator - January 2006 - January 2007
Ultimate Staffing (Contracted Employee to Getronics, Tewksbury, MA)
* Reviewed the Field Technician((s notes in order to determine whether the
repairs, provided to Getronics(( Customers, were within or outside of the
contracted guidelines
* Created an MS Excel spreadsheet, using existing Macros, custom filtering,
Vlookup formulas, and concatenation formulas to gather data from the
various sources to assist in providing call numbers to other Data Base
Administrators
Project Assistant - April 2005 - June 2005
Insearch Staffing (Contracted Employee to PSI Group, Inc, a Pitney Bowes
Company, Omaha, NE)
* Created a database using Microsoft Project 2002 to develop a master
schedule for managing and tracking the progress of 16 of the company((s
30 facilities ongoing project
* Gathered information from the Finance, Lease, Production, Construction,
and Information Technology departments for inclusion into the database
District Sales Administrative Assistant - October 2000 - April 2004
Paychex Inc, Omaha, NE
* Provided Technical and Administrative Support to the District Sales
Manager and Sales Representatives
* Prepared Manger((s and Representatives(( reports including expense,
weekly activity, and monthly business plan
* Scheduled Sales Representative candidates(( interviews for Sales Manager
* Walked candidates through application process and administered Arithmetic
Reasoning test
* Assisted new hires with New Hire paperwork for Human Resources and
Payroll Departments at Corporate Headquarters
Forecasting Administrative Assistant - February 2000 - May 2000
Pro Staff (Contracted Employee to Land O((Lakes, in Shoreview, MN)
* Analyzed and forecasted the optimization of the supply chain of various
products using Oracle Software
* Designed and created an Excel Spreadsheet and Pivot Table for the
tracking of product expiration dates
Administrative/ Investment Banking Assistant - January 1999 - December 1999
Olsten Staffing (Contracted Employee to US Bank / US Bancorp Piper Jaffray)
* Supported Department Manager, Financial Consultants and Client Services
Representatives
* Assisted in preparation of quarterly reports for submission to clients
* Made national and international travel arrangements as well as meal
reservations for client meetings
* Created PowerPoint presentations for the Financial Consultants
* Maintained clients(( confidential will and trust files and Initiated a
new office procedure to assure client confidentiality
* Prepared Power Point proposals and other documentation for the submission
of potential business deals
Executive Administrative Assistant - October 1997 - December 1999
Creative Publishing Int(l, Minneapolis, MN
* Assisted the Executive Secretary and President of the Company
* Handled confidential materials and correspondence
* Assisted company with money saving ideas
* Budgeted, ordered and maintained office supplies
Education:
Graduated Thomas Jefferson High School, Council Bluffs, Iowa
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