**** ******** ***, *********, **
21702240-***-****(***************@*****.***
Luke Yankowy
Objective
A position that will utilize my years of experience in the Customer
Service Industry.
Experience
October 2010 - Schaefer Insurance Services Germantown, MD
Present
Commercial Lines CSR
Handle and maintain 50% of the Commercial Lines Book of Business
Quote and review new account information and details
Assist two of the three Principals in handling their clients and new
business quotations
November 2008 - Bitner-Henry Insurance Agency Hagerstown, MD
October 2010
Account Executive/Producer
Worked directly with the Principal in maintaining rapport with his
clients and reviewed all renewals
Produced new business part time. Sold exclusively to churches and
other religious organizations. In eight months produced $40,000 in
premium.
April 2008 - Schoenfeld Insurance Associates Baltimore, MD
November 2008
Commercial Lines CSR
Worked directly with agency partner in handling and maintaining his
condo Book of Business
Worked directly with agency partner in quoting new business,
maintaining rapport with her clients and succeeded in conflict
resolution
April 2005 - March Russell Insurance Group Taylorsville, MD
2008
Commercial Lines CSR/Marketing Agent
Maintained a $600,000 Commercial Book of Business
Quoted all incoming new business with our list of 40+ markets
Education
1996-2000 Faith Christian Academy Sellersville, PA
Diploma
Business Achievement Award