Tavares L. Agurs **** Crooked Fence Dr ~ Lake Worth, FL 33467
404-***-**** ~ abh1kq@r.postjobfree.com
Visual Merchandising ? Inventory Control ? Customer Service ? Sales
Management ? Client Relations
Employee Training and Development ? Team Building / Proactive Leadership ?
Performance Evaluation
Marketing / Branding ? Product Knowledge ? Quality Assurance ? Employee
Coaching and Mentoring
Qualifications Summary
Top-performing, highly-motivated, and results-oriented retail-management
professional and recent fashion-merchandising graduate with over ten years
of experience and an exceptionally strong track record of demonstrable
success in marketing, sales management, visual merchandising, and
organizational leadership. Honest, dependable, and dedicated self-starter
with a history of accurately assessing market trends and customer needs and
employing creative strategies to meet customer needs and best position
companies to maximize profits. Respected natural leader with proven team-
building, coaching, and employee-development abilities and adept at leading
teams to consistently reach or exceed goals/quotas. Creative thinker and
consummate professional who is committed to customer service and total
customer satisfaction.
Core Competencies
. Expertise in visual merchandising and extensive experience developing and
implementing successful merchandising, marketing, advertising, and
branding strategies
. Excels at managing customer expectations while maximizing sales
opportunities and increasing revenues
. Adept at utilizing planograms and other merchandising diagrams
. Passionate and very knowledgeable about the fashion industry
. Excellent communication (both oral and written) and interpersonal skills
to easily and effectively interact with individuals at all levels and
quickly establish trusting rapport with customers
. Thrives in fast-paced, high-energy environments and enjoys collaborating
in a team setting
Professional Experience
Macy's Inc, Atlanta, Georgia 1/02 - 01/09
Sales Supervisor / Key Holder (Departmental Sales)
Directed day-to-day sales operations and oversaw store opening and closing
procedures for the men's apparel department. Established sales goals and
trained, mentored, and led sales associates in reaching and exceeding all
goals and objectives. Supported and advised customers in apparel and
product selection, always ensuring the highest level of customer service
and satisfaction.
. Created fun and exciting incentives for sales associates that increased
team morale and boosted sales
J.C. Penney, Atlanta, Georgia 11/06 - 01/08
Merchandising and Support / Sales
Oversaw receiving, merchandising, rotation, and transferring of store
inventory. Designed merchandising displays to attract customers and promote
sales in the men's, women's, children's, and home-furnishings departments.
Collaborated in directing sales-floor operations and assisted customers at
the point of sale.
. Designed numerous merchandising displays that exceeded company standards
and planograms
. Twice received the J.C. Penney's "Employee of the Month" award
GAP, Inc., Charlotte, North Carolina 5/99 - 12/01
Visual Merchandiser / Sales Associate / Denim Specialist
Led all visual-merchandising efforts and created innovative merchandising
displays for Gap denim as well as men's, women's, and children's apparel,
always ensuring an appealing and inviting atmosphere for customers. Oversaw
sales-floor visual standards and ensured each customer received outstanding
customer service and support in product selection. Assisted clients at the
point of sale via phone and email.
. Formally recognized for excellent performance and awarded supervision of
several areas of the sales floor
. Consistently exceeded personal, daily sales goals
Tavares L. Agurs 6925 Crooked Fence Dr ~ Lake Worth, FL 33467
404-***-**** ~ abh1kq@r.postjobfree.com
Professional Experience (continued)
TJX Inc, Charlotte, North Carolina 2/98 - 2/99
Sales Team Member
Greeted and directed customers, providing outstanding support and assisting
them in product selection and at the point of sale. Continually ensured the
sales floor was fully stocked and visually appealing. Quickly fielded and
resolved all customer issues that arose on the sales floor.
Education
American InterContinental University, Atlanta, Georgia
Bachelor of Fine Arts, Fashion Merchandising / Marketing (graduated in
June, 2009)
Leadership Opportunities
Active Member and Chairperson of Designers Elite (current)
Event Coordinator for the American InterContinental University Fashion
Association (2002 and 2003)
Technical Proficiencies
Microsoft Word, Excel, and PowerPoint
Adobe Photoshop
Proficient in PC and Mac platforms
Oracle and Novell
PeopleSoft
Apple Drawing
IBM Lotus Notes
CAD I & II