Customer Service Administrative Assistant

Linda Long

*** ******** *****, ********, ** *****

719-***-**** *************@***.***

Administrative Assistant/Office Assistant/Customer Service

Human Resources Assistant

Summary: Talented Administrative Assistant with over 10 years experience

demonstrating integrity and professionalism. Detailed-oriented with strong

organizational skills and multi-tasking. Assisted in all aspects of Human

Resources with the confidentiality of sensitive information. Great customer

service with a bright and friendly smile. Looking for Part time or Full

time work.

Professional Experience:

Pathway Financial Management, Garden Grove, CA

2009 - 2010

Human Resource Assistant

. Post open positions on external and internal websites

. Provide initial screening of candidates and pass information to HR

Manager

. Coordinate interview scheduling, maintain applicant tracking, process

decline letters

. Generate spread sheets: Quarterly budget, job requisitions and

employee roster

. Assist with open enrollment for medical insurance and new hire

orientation

. Reorganize and maintain 200 employee files for compliance with Federal

and State laws

Tower Financial Services, Ontario, CA 2009

Administrative Assistant

. Processed incoming checks, daily deposits of up to $5,000, posted

payments to accounts

. Maintained calendar of payment schedules for 10 accounts

. Assisted in payroll processing for 5 employees, generated financial

spreadsheets

. Provided primary Human Resources Admin support

. Collected and implemented information for company policies and

procedures

. Researched and compiled information as leads for sales reps to follow

up on

City of Oceanside - Harbor and Beach Dept, Oceanside, CA

2007 - 2008

Customer Service/Office Assistant

. Cashier for over 900 slip rental payments, slip transfers and guest

rentals

. Opened mail, posted payments, balanced cash drawer daily up to $9,500

and month end

. Mail merged to print collection letters for monthly rental non-payment

. Answered phones, scheduled appointments for boat inspections

. Correspond to emails, letters and customer's questions, reorganized

filing system

. Receptionist support for the Maintenance Department and Harbor Police

Dr. Tang's Family Practice, Murrieta, CA

2006

Medical Front Office Assistant/Customer Service

. Greet patients, collected co-payments, maintained spread sheet on

daily cash flow

. Updated insurance & personal information on system. Generated up to 15

new charts weekly

. Scheduled and confirmed appointments, pulled and prepared charts for

next day office visits

. Answered phones, questions and filed charts

LMT's Creations and Services, Murrieta, CA

2001-2009

Customer Service/Consultant

. Invoiced, billed and performed accounting procedures

. Clothing alterations, created and stitched projects and crafts

. Serviced and repaired sewing machines

. Taught classes on scrap booking and beginning sewing

Linda Long Page Two

719-***-****

*************@***.***

Logicon Geodynamics, Los Angeles, CA 1998 -

2001

Human Resources Administrative Assistant/ HRIS Analyst/ Payroll Assistant

. Managed HRIS system: System maintenance, auditing, data entry and

report generation

. Processed employee verifications. Obtained records for EEO and

affirmative action reporting

. Assisted with payroll processing: Weekly inputs/changes, new hires,

time cards, report generation

. Distributed time cards and processed payroll checks for over 800

employees with ADP

. Responsible for issuing corporate cards, business cards and Hertz

cards

. Implemented employee entertainment packets

Technical Skills:

Microsoft Office Suite

Ceridian Repertoire (HRIS), ADP & IBAS Payroll Systems, Quicken

Type 60 wpm, 10-key by touch, Data Entry 8100

Education and Training:

Pacific Gateway Workforce Investment Network, Long Beach, CA - Career

Enhancement, 2010

Career Tech Vocational College, Temecula, CA - Medical Front Desk,

Billing/Coding Certificate, 2007

. Academic Excellence - Career Tech Voc College

. Perfect Attendance - Career Tech Voc College

L.A. Harbor College, Wilmington, CA - Office Automation Certificate

Awards:

Excellent Employee Award - Logicon Geodynamics

Excellent Employee Incentive Program - CCH Computax Inc.

Contact this candidate