A my V. Perez
O rlando, FL 32822
Cell 407-***-****
*********@*****.***
Summary:
* 2-20 Licensed
*Speak English and Spanish very well.
*Quickly learn procedures and methods.
*Over 9 years experience in the Insurance Industry.
*Computer li terate - can quickly learn new software.
*Commit ted to assisting others.
*Able to recognize client needs, and meet them.
Experience:
Chelsea Surplus Underwri ters, Inc. O rlando, Florida
June 2007 to November 2010
*Verified correct classifications and ratings for Commercial Property, General Liability and
Garage Policies
*Processed Policies and Endorsements
*Assist Agents with all of their policy inquir ies
* Issuance of policies, certificates of insurance and endorsement.
* Manually rated all Policies and Endorsements.
B ruce Baltich Insurance Agency, Inc. Orlando, Florida
Client Services Representative Jan 2002 to June 2007
*Called policyholders to deliver and explain policy, to suggest additions and changes in
i nsurance coverages, and to make recommendations with regards to there existing
i nsurance policies.
*Follow up on client request and required information.
*Calculated and quoted premium rates for recommended policies, using calculator and rate
books.
*Answered clients questions regarding statements and insurance coverages
*85% of my current book of business consists of personal lines: Homeowners, Auto as well
as Life and Health and Bank products.
Walgreens Orlando, FL
Photo Specialist June 1998 to Jan 2002
A my V. Perez
5545 Devonbriar Way Unit 101
O rlando, FL 32822
Cell 407-***-****
*********@*****.***
* Processed photo request within 1 hr for client convenience.
*Worked on specialized photo developing software.
* Kodak certified.
* Kept records of services in progress.
*Notified customers when service was completed and accepted payments.
Education: Orlando Vo-tech Orlando, Florida
H igh School D iploma/GED
References: Available upon request